I booked this hotel based on the glowing reviews on Hotels.com and TripAdvisor. However, I was disappointed.
Pros: The service, consistent with the reviews, was great. Everyone was very nice and pleasant, which goes a long way anywhere. English was fluent, which was great. Free internet for any number of different devices. Awesome!! The hotel decor is unique and kitchy. I liked it.
Cons: My room, which was supposed to be an upgraded room, was tiny! I've traveled extensively in Europe both as a student and in my professional life. This was tiny even by European standards and the smallest room I have ever stayed in (even as a student traveler!). I was staying in Paris for a week, and there was barely enough room to hold my week's worth of clothes in the tiny wardrobe, and I packed light. Also, if my bag didn't collapse and slide under the bed, I would have been tripping on it or walking around/over it to get from the bed to the bathroom. Bathroom was also tiny. Barely enough counter space to hold my toiletries (I couldn't store them in the main part of the room because I had clothes on most horizontal surfaces). This was my first Paris hotel without a bathtub. That's fine, but I was just surprised. The shower was OK, but the hottest the water ever got was only just warm enough not to give you a chill, and in the cold, wet weather I experienced during my trip, there were times you needed a hot shower to get warmed up. The HVAC was lacking in the V-ventilation. I could smell cigarette smoke from neighbors (not hotel neighbors), especially at night. In the mornings, speaking of smells, the odor of fresh/old sewage filled the bathroom coming from the shower drain. I read that in one of the reviews, so I figured that's just the way it was with the room I ended up with. The heater was adequate to make it warm, but even when I would turn it off at night, I would wake up sweating because the room was just stagnant. Something is up with the ventilation of room 601. Speaking of the 6th floor, as noted in other reviews, the lift stops at the 5th floor with an extremely narrow, steep spiral staircase going up to the 6th floor. When the woman told me my room was on the 6th floor, I was disappointed. Managing my big bag up the winding staircase was a challenge, especially when I left.
The location of the hotel was OK. It's close enough to Rivoli and to several Metro stops. I normally stay on Rivoli across from the Tuileries and feel now that I prefer that location as more central to the areas I visit more often.
If you only have a quick stop-over in Paris and you don't mind a tiny room, you might like it - if you don't get a room on the 6th floor, that is.
Don't accept a room on the 6th floor - especially refuse the morning sewage smelling room 601.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We thank you for the motivating positive comments. Having personally greeted you upon check in I am very surprised by your harsh critiques that you omitted to tell us during throughout your weeklong stay! We always strive to make everyone happy, and of course if possible, we can always try and change rooms as each one has its different charm. For central paris our 14-16m2 double rooms are very typical sizes. We also have the 35m2 Junior Suite Exquise Esquisse for a fellow Texan as me whom would love to have, knowing that specially in Texas, bigger is better. For those in the 6th floor we systematically propose to help with the luggage upon arrival AND departure. Concerning the water we have a constant 60°C 140°F which is the maximum legal temperature allowed (knowing that extremely hot starts at 50°C-122°F) coming from two 2000L water heaters.... Maybe you had troubles finding the temp. knob just under the pressure knob? The 6th floor rooms have a certain charm with views of the rooftops and a rooftop cieling. It depends on personal tastes, as other clients ask for these rooms imperitively for their calm and view. For the location, we are just 300 meters from the louvre museum and just across the bridge from Notre Dame which is considered the "center" of Paris... We hope that next time we can have the opportunity to discuss your personal requirements and better respond to your expectations, and have you come and leave with a smile. Kind regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.