The staff are friendly and go out of their way to meet your needs. They can tell you where to eat, where you cn go for a Zumba class, how to catch a metro, etc. The owner takes pride in both of his hotels (also owns the Hotel Chopin).
We have been staying at these two hotels every year for at least the past 10 years. We will be retuning soon and of course we will be staying at the Hotel Bretonnerie!