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“Very good service, breakfast and location, but needs some improvement to realize its potential.” 3 of 5 stars
Review of Hotel de la Bretonnerie

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Hotel de la Bretonnerie
3.0 of 5 Hotel   |   22 rue Sainte-Croix de la Bretonnerie | 04 Arr., 75004 Paris, France   |  
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Hotel amenities
Ranked #416 of 1,798 Hotels in Paris
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
“Very good service, breakfast and location, but needs some improvement to realize its potential.”
3 of 5 stars Reviewed July 28, 2012

The good points:
1. The staff at the reception were helpful and knowledgeable.
2. The breakfast was generous compared to most hotels in Paris, with a good variety and friendly service. There were oranges and a squeezer for fresh juice, and fresh bread and croissants, cereals, cheeses, hams and yogurt were freely available.
3. The hotel's location is very good, in the center of the Marais and near the Metro and many central bus routes.

However, there were some negative points that detracted from the stay:
1. Check-in time. The reservation page gives a check-in time of 2 p.m.; however, when we arrived at 2.30 p.m., we were told that the room was not ready and the check-in time as 3 p.m. In fact, we were asked to come back a few minutes after 3 p.m.. We returned at 3:30 p.m. and the room was indeed ready.
2. The room, number 12, was divided by a wall so the sleeping area felt cramped. The bathroom, however, was fine.
3. There was only one electrical socket and we had to ask for a multi-socket plug for our laptops.
4. There is no air conditioning: there was a small fan, which we had to balance on a chair as there was no stand.
5. On one occasion there was no cold water for an hour and a half.
6, Once we hung the sign to clean the room right after breakfast, but when we came back at 2 p.m. the room had not been cleaned and sign was still there. They offered to clean the room immediately, but we wanted to rest and were upset that the room had not been made up, so we declined.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
NY
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 26, 2012

I had stayed here several years ago and found it decent. This trip I was shocked at how badly treated I was. I had reserved a room several months in advance and specifically requested a quiet room. I was given a ground floor room during the summer facing the noisy street. The rooms have no AC and so the window must be open. I asked Patrick at the desk immediately about switching rooms. He LIED to me that there was construction going on in the rear of the hotel--a lie that was revealed to me later by another person at the desk who told me that the construction had been finished last year. Patrick resolutely refused to change my room even though there were rooms available. I was unable to sleep as the street noise from the garbage collection early and the gay bars across the way day and night was extraordinary. Patrick is rude and nasty and unwelcoming, and made my stay unpleasant. I had the idea that customers were to be appreciated but if Patrick, a 30 year veteran desk clerk, doesn't think you are cool-too bad for you. Find another hotel --do yourself a favor--this one is nothing great to begin with--shabby, small lumpy bed, worn and unwelcoming; the addition of a hostile desk clerk makes it a bad deal.

Room Tip: Stay away from this hotel--unpleasant place.
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  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Berkeley, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2012

Third time back at this hotel, paying only 10 Euros more than in 2004.
Excellent value, comfortable, great staff, in the center of Le Marais.
No pool. Only breakfast provided, but it's good and varied.
Le Marais can be loud and boisterous, but hotel is a good retreat.
No air conditioning, so look out in August.
Overall, a very good deal. Highly recommended.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rio de Janeiro, RJ
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 17, 2012

This hotel starts with a real advantage, being located at the heart of the delightful Marais. The room we had was really small, as it is very typical to the Paris standarts, we barely had enough space to open one bag at a time. But altough lacking space the room was incredibly charming with a four poster bed, nice decor and a nice warm feeling with a window facing the rue de Moussy. Surprisingly the bathroom wasn´t so small, and just as the room had a very nice decor. The reception area is also very elegant in that very chic-cosy parisian way, and the staff was always very nice, helpfull and welcoming. Ah, and there´s free wi-fi all over, quite a bare necessitie today. We had breakfast at the charming "cave" on one of the days, it was nice, but remember: you are in Paris and going out to have breakfast can be quite a great way to start the day, and at the Marais chances double! The Hotel de la Bretonnerie was a great experience, it makes you feel you are really in Paris, and that´s saying something! I would definitely return!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed July 17, 2012

My husband and i stayed at the above hotel. We are jewish - no shame in that. I chose the Bretonnerie as it is in the Marais and there is a synogogue right nearby (actually, it is quite famous as it was done a famous artist/architect. unfortunately, the nazis practically destroyed it) The synogogue is in the art nouveau style.

My husband is a sabbath observer and this may sound strange to all of you who are not aware of the jewish sabbath - sabbath observers will not use electric doors, etc. on that day.

We requested that the female behind the desk open the regular door for this - it only required her getting up and using a key. she adamantly refused stating she had no such key and would not do it anyway.

This is when i get furious. i informed her i was not only contacting the owner(s) of the hotel but the administrative offices in paris and france responsible for the laws hoteliers must follow.

Amazingly, she got up, key in hand and opened the door.

I do not believe that anyone's religion is the business of any other individual - but if we are kind to one another and not offensive, then i see no problem in helping each other.

The hotel itself was nothing wonderful. and our experiences with the creature (there were more than one) ruined our stay. we were there during the couture show season and could not switch hotels.

We are low key courteous individuals who were on vacation. i, however, will not tolerate such bad behavior - or any bad behavior - from any other individual.

My husband refuses to go back to paris. (i did get him there another time, however) i go alone as i am quite feisty when i smell something foul in the air.

And, again, for me - perhaps as i have been to paris more than many times - the hotel was nothing - a zero - and i would rather sleep on a bench in front of the Eglise Saint-Sulpice (most gorgeous fountain there) than stay at the bretonnerie ever again.

Room Tip: have none. i hated the place.
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  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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Avalon Beach
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2012

We stayed for 6 nights in a junior suite on the 3rd floor at the front (street-side) of the building. Although there are signs of wear-and-tear (particularly the carpet), the room was clean and comfortable. The staff were very friendly and helpful and overall the hotel feels very personal and rather homey. Best of all is the location - easy walk to Ile de la Cite, Notre-Dame, the Pompidou and all the delights of the Marais area which is full of great boutiques, cafes, clubs. You may want to note that the hotel does not have air conditioning, which means opening windows for circulation - and that because the Marais is such a happening place, it can be noisy if you are in a front facing room. We didn't find this to be a problem as we ourselves liked to go out late for our meals and join in the wonderful buzz of the area. We would definitely stay here again.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2012

Stayed here several years ago in a Charming Room and loved the hotel and its location. This time there were three of us and so we had to book a junior suite. The suite we were given was room 1 and this was a split level room with bathroom and queen size bed upstairs and single bed downstairs. There is only one huge window so this means it gets very hot and stuffy upstairs. There is no air con but the main problem is that it's hard to ventilate the room. Two large pedestal fans are provided but these just blow the hot air around. Once the double glazed windows are closed the room was very quiet.

The room was very clean and well maintained. There are quite a few stairs to climb too so consider this before booking this type of room.

The staff were very friendly particularly receptionist Karen who was always very bright, bubbly and efficient.

The position is fantastic and is hard to beat. You are in the heart of the Marais yet the hotel is tucked away in a relatively quiet spot. Lots of attractions and wonderful restaurants nearby too.

We chose not to eat breakfast at the hotel as there are plenty of places nearby so that way you can people watch too.

I definitely recommend this hotel. If there are only two of you then the Charming Room will save you money and is probably a better configuration too.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de la Bretonnerie

Address: 22 rue Sainte-Croix de la Bretonnerie | 04 Arr., 75004 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( Wi-Fi )
Hotel Style:
#384 Family Hotel in Paris
#458 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel de la Bretonnerie 3*
Official Description (provided by the hotel):
A few steps away from the Place des Vosges, the Picasso Museum, the Georges Pompidou Center and from the Notre-Dame, you will enjoy a charming residence typical of the Marais area, which has managed to preserve its character.Each of its 7 suites and 22 rooms, uniquely decorated, invites you to an intimate stay. It resides in an old private hotel from the 17th Century and buried in the heart of Pari, where it is easy to get lost among the old facades and flowered interior gardens. ... more   less 
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Also Known As:
De La Bretonnerie Paris
De La Bretonnerie Hotel
Hotel De La Bretonnerie Paris

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