This hotel was way over priced! The service was extremely poor, lobby area was filthy, staff were not very knowledgeable about their city, the chambermaids busted into our room early in the morning on two different occasions despite a do not disturb sign on the door. Air conditioning, heating system was not working properly in the first room we went into, which we reported on our way out in the morning and were promised it was going to be sorted out while we were out. We got back in the evening and nothing had been done about it. We were offered a room change as we were told there was no maintenance staff on site. We agreed to a room change and asked for help with this but the receptionist told us he was the only member of staff on duty and couldn't leave the desk to help us. We therefore had to go downstairs to get the key for the new room and moved without assistance. Asked reception to book us a taxi to the airport and when the time came to leave the hotel, no taxi had been booked. Total waste of money!! We shall not be staying at this or any other Best Western hotel again!
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- Also Known As:
- Best Western Opera Batignolles Hotel Paris