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“Great service” 5 of 5 stars
Review of Hotel La Bourdonnais

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Hotel La Bourdonnais
3.0 of 5 Hotel   |   111, avenue de la Bourdonnais, 75007 Paris, France (Eiffel Tower / Invalides / Palais-Bourbon)   |  
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Ranked #353 of 1,794 hotels in Paris
Crossville, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great service”
5 of 5 stars Reviewed April 24, 2013

Upon arriving at hotel we discovered one person in our group had lost passport. The desk clerk JUDY was so helpful. She made several calls to report it lost and tried to help locate passport. After several calls she gave great directions to American embassy.
Any time we ask for information every one at the desk was helpful and nice.
This is an older hotel but was clean and a there was enough room for 4 adults to be comfortable.
Only draw back was 10 to 15 pounds for breakfast. It was good but a little over priced.

Room Tip: Great location to tour Paris. Only a few blocks to Eiffel Tower. On and off bus was close by. Gre...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParisSandro, Responsable relations publiques at Hotel La Bourdonnais, responded to this review, May 6, 2013
Dear Katie,

We do thank you for your kind comment. Julie and the team are
glad I could help you on the loss of your passport.

Thank you for sharing your experience on Tripdavisor site.
Regards
Sandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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785 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Hartford, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2013

We spent six nights. The location is fabulous. Small grocery next store, less than 5 minutes to the Metro, many nice restaurants within a couple of blocks. The staff was friendly and helpful. The room was quite dated and worn, but clean and the view was fantastic. Once the hotel has been refurbished (Fall 2013) it will be a gem.

Room Tip: Request a room on 5th or 6th floor.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 21, 2013

Before you can judge any hotel room, you have to really take into account the location, country, and the context of the overall experience. For example, if this hotel was in Budapest or any other parts of Eastern Europe, I would expect A LOT more for the amount I would pay for this room. However, I've been to Paris many times, and I can assure you that this hotel is the best value you will find, anywhere in Paris. There's a reason why it's a Rick Steeve's pick.

My wife's top priority is CLEANLINESS. The hotel is old, but the hotel has been recently remodeled in the right areas (Bathroom and Shower). These areas are modern and new, so the hotel is clean and well kept in the right areas. The rest (furniture, carpets, etc.) are a bit old but that's expected since the hotel extremely old.

Service was excellent. We're Asians so we normally get the typical Asian tourist treatment and attitude wherever we go, but the hotel clerks were extremely kind and treated us with respect. In fact, my wife was extremely picky, and she decided to switch rooms last minute, and they were extremely patient with us. Then my wife decided to switch back, testing their patience even more, but they were more than kind enough to switch it back. At this point, I would expect most attendants to become upset, but not here.

If you book for a family of four, the space works excellent. Yes, the space is a bit tight but this is Paris and for what you pay, it works extremely well. Most hotels in Europe, if you book for 4, you get an American-sized double bed and a sofa bed. Not here. You get two full, double-beds, which was quite a surprise. Definitely worth the money.

Location is excellent. It's just a few blocks from the Eiffel tower, around the corner from a large grocery store, some good cafes and bakeries around the corner, a metro stop just a skip away, and one block from Napoleon's tomb. Because it's so close to the tower, you can wait for the nice weather opportunity to hit it in the evening (closes at 11pm). But most importantly, this arrondisement is considered one of the safer districts to be that's close to all the attractions.

I'm only docking one dot for sleep quality since I'm a 100% cotton, 200-threat count sheet person. I would only expect this anywhere in Europe except in 5-star hotels. I'd rather just bring my own pillows than to pay for a $400/night room.

No comments on breakfast since we just stocked up on breakfast from the bakeries/grocery store and kept them in the fridge. But I hear the food is a good value, and it really smelled good every morning.

Make sure to book early since this hotel usually goes quick. When we go back to Paris this summer, we're definitely going back for sure!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 15, 2013

Edited Trip Advisor review to take out name of company I booked this hotel through.
Everything in my review is factual and truthful.

Booked this hotel December 2011 as part of a UK/France holiday for my family. NO WAY WAS IT WORTH THE MONEY!!!!!!!!!!
It was the fourth hotel of our stay and it was a nightmare. It looked like Uncle Fester's Addams Family lair.
It was the worst decorated hotel I have ever seen. It frightened my children. Once you leave the lobby, the games begin.
Dark, dark purply-black walls, a horribly outdated room, a shower door that wouldn't close all the way, beds (we had a family room) that felt like they'd been in place since the Brady Bunch was on the air. The list goes on.I booked through another site based on reviews and immediately knew that I'd been had. I immediately understood that I was in the middle of a marketing game and that both me and my dollars were the pawns. I'd been had.
I can understand that sites have vested interests in partnering with hotels, but should that partnership mean a suppression of the truth? Guess so.
My family and I were literally shocked when we arrived at the hotel (to two nasty desk clerks who behaved as if I was a pariah for having booked through a vendor.) They demanded to see my reservation. I had to pull it up from my laptop.
Things went from bad to worse when we took the lift to our room.
We all looked like deer-in-headlights because the hotel looked nothing like the pictures.
Only good things about this place are that it really is about a 7 to 10 min walk to the subway and there are lots a restaurants and shops around. Please don't subject your family to this hotel. My family was more struck by the awfulness of this hotel than they were by the beauty of the Eiffel. And that is a shame. Never again.

Room Tip: Choose another hotel.
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParisSandro, Responsable relations clients at Hotel La Bourdonnais, responded to this review, April 18, 2013
Dear Sir, Dear Madam,

We fully understood the hotel did not meet your requiremement and we are sorry about this
but was there a need to write such a science fiction novel ?

We are trying to keep this charming old fashion Paris style so many guests are still looking for.

The feeling of the Hotel is well described in the reviews our customers leave nearly every day their pictures are very realistic.

So we really hope people will keep reading and we will let them make their own judgement.

Also we apologies for asking for your Hotel confirmation at arrival, such an unusual procedure at check in ...
Sandra.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lidingo, Sweden
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 8, 2013

Hotel La Bourdonnais is perfect for those looking for a large room for a family without paying an astronomical price. We had a junior suite which consisted of a sitting room, bedroom with two double beds and a very large bathroom. Although our room was dated and a little drab (everything was brown) it was extremely clean. The bathroom was bright and airy with large, frosted windows and the beds were very comfortable with crisp, white sheets. Our room was on the 1st floor so the view was nothing to brag about but it was convenient to just walk up and down the stairs on our way in and out. Downstairs there is a wonderful sitting room with computers and a printer if needed and the breakfast area which is very pleasant. Breakfast was a typical continental breakfast with scrambled eggs and bacon, croissants, rolls, juice, cereal, cheeses and yogurt. There is also a wonderful coffee machine that makes great cafe creme, hot chocolate and cappucino. The hotel is located in a great area being just a quick 5-10 minute walk from the Eiffel Tower and there are tons of restaurants close by. There is also a grocery store right next door which is convenient. Ecole Militaire metro is a 3-5 minute walk too which made it easy to get around the city. The hotel staff was friendly and helpful with a full range of brochures on hand for dinner cruises, shows and tours. Upon checkout we used their luggage room to hold our bags as we had a late evening flight. When we came back to retrieve them they called us a cab while we waited in the sitting room which was great after a very busy day. We had never stayed in a "boutique" style hotel while in Paris but we thought we would give it a try. We ususally stay in the larger branded hotels and I have to say this was a nice change. We would definitely stay here again.

Room Tip: Maybe asking for a room on the higher floors giving you a view would be nice.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParisSandro, Responsable relations publiques at Hotel La Bourdonnais, responded to this review, April 18, 2013
Dear Sir, Madam,

Thank you very much for your comment on TripAdvisor on your last stay with us. We are thrilled that you enjoyed every moment of your stay, the rooms, the location and the service of our staff.

I
The entire team is looking forward to welcome you back!

Yours sincerely,
Sandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, Zuid-Holland, Netherlands
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 7, 2013

Found this hotel on hotels.com, we were looking for a family hotel for a long weekend in Paris. Great location a 6-7 minute walk from the Eiffel Tower, and fair size room for four (parents and 2 kids). Friendly staff, typically French breakfast (croissants, cereal and coffee), metro station around the corner and a small Carrefour supermarket next door. Great place to stay, not luxurious by anybstretch, but pleasant and clean.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry, Georgia
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 4, 2013

We recently stayed here and enjoyed our stay very much. The hotel is not overly fancy. We had a quad room which was really just 2 double beds but the bathroom was very large. The location was excellent - 5 minute walk to the Eiffel Tower. Several great restaurants in the area and a Metro stop just around the corner.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel La Bourdonnais

Address: 111, avenue de la Bourdonnais, 75007 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Eiffel Tower / Invalides / Palais-Bourbon
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#206 Family Hotel in Paris
#288 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel La Bourdonnais 3*
Reservation Options:
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Also Known As:
La Bourdonnais Hotel
La Bourdonnais Paris

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