My wife and I checked out yesterday (11/24/12) after an 8 day stay for our honeymoon. We arrived about 8 AM on the 16th and they said our room might not be available until 1 or 2 PM. We expected that as the check-in time is 3 PM. They offered us a smaller room that was available immediately, but we said we'd wait for the room with a balcony. In less than an hour, they had it ready for us. The service was this good throughout our stay. The hotel and room were always spotless. The location is unbeatable. rue St Roch is a side street off rue De Rivoli. So you have the convenience without the noise. Since my wife and I don't eat very much for breakfast, we never ate at the hotel (19 euros each) but the breakfast area looked nice with a good selection. For an excellent, inexpensive breakfast or lunch, the Eric Kayser bakery is a 10 minute walk. The WiFi was rock solid and very fast. The Metro stop is a very short walk. It was wonderful.