Stayed at the W while my husband was in Paris on business, so the bill was paid by the company. The room was clean and generally comfortable, though very small (even by Paris standards).
The location is very central to the hustle and bustle of the Opera area, and within walking distance of some excellent restaurants (as well as some pretty terrible ones). It is quite a touristy area so most people around speak English, and of course the entire hotel staff was fluent. It is about a 30-40 minute walk from the Arc du Triomphe and 50 from the Eiffel Tower.
I have stayed at W hotels before and am not a huge fan of their hip and modern vibe (I generally find it weird and noisy) - more a hotel for the clubbing set and not as much for those who enjoy quiet, local flavour or for anyone over about 35.
The hotel breakfast was very good, though I am not accustomed to paying 8 Euro / $12 for coffee!
Great concierge staff - but keep in mind a lot of the restaurant recommendations they have (especially if they are close to the hotel) will be very expensive!
Bottom line: expensive because of the area and unless you need to be that close to things, spend $200 a night less and hop on the Metro for 5 minutes.
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