I stayed at W Paris Opera for 6 nights in December and I was extremely satisfied with the property.
The staff were excellent, in particular their hotel manager, who took pains to help me get an enhanced room due to my Starwood Business status, despite the fact that the hotel was quite full. I greatly appreciated it, and the rest of the staff all had impeccable service. There was no air of snobbishness and I felt that everyone was truly warm and helpful.
The room was an enhanced room, and I really liked the layout. The beds, signature to all W hotels, were so comfortable we slept in till noon every day. Room service was quick, efficient and professional.
The best part of the hotel is its location. Conveniently located smack in the middle of Opera, it is so easy to get to all types of food cuisine, and only a short walk to shopping areas, most notably it being only 2 minutes' walk from Galeries Lafayette and Printemps. The Whatever/Whenever concierge was also very knowledgeable of the area around the hotel, and was able to make some great recommendations for dining choices.
I give the hotel 4/5 instead of 5/5 only because of the Wi-Fi offered. Everyone gets free access to low-speed Wi-Fi (512KB/S) which is really hard to work with in today's fast-paced society. Even then, the signal is weak and at times I was completely cut off. When I asked about it, the hotel advised me to purchase the high speed Wi-Fi pack, which was really ridiculously priced. Some restaurants offer free Wi-Fi faster than the standard speed given by the hotel.
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