I will start by saying that I am used to W standards and to the 'Whatever Whenever' concept of service and everything that comes with it, but the staff at the W Opera are definitely in a different league. Their personal touch and passion for service excellence makes you forget that this is a big, corporate hotel chain deep at heart, and truly made a difference in our stay, they made our Paris trip (having been to Paris myself many times before) memorable. The hotel is on the small-ish side and the rooms could feel slightly cramped to some (particularly US tourists), but this is Paris and real estate is hard to come by. Location is excellent and the funky, stylish modern design is spot on and of course a W trademark. We did not sample the nightlife side of it (they have a nice bar) or the restaurant itself, but this hotel deserves to do very well, a true jewel in the W crown.
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