We stayed at this hotel and wondered how it got its 4 star rating. The lift is old and extremely slow and not of the charming 18th century variety. The rooms have no refrigerator. The tea and coffee supplies are not replenished on a daily basis. There was no shampoo and conditioner or personal grooming items in the bathroom. Our room faced the street and there was no double glazing on the windows so it was very noisy.
We had booked the hotel for our return to Paris from the countryside but when we went to cancel they said it was non refundable. Despite contacting head office they would not give us a refund so we reluctantly stayed again.
I would not recommend Timhotel group to anyone simply because their attitude to customers is very poor and it tainted our once in a lifetime trip to France.
- Also Known As:
- Best Western Opera Saint Lazare Hotel Paris
- Best Western Opera Saint Lazare Hotel
- Best Western Hotel Paris
- Best Western Paris
- Paris Best Western
- Official Description (provided by the hotel):
- Ideally situated at the heart of the Europe district; near major department stores and many instrument crafting boutiques. ... more less
- Reservation Options:
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