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“Thankful for the honest staff!!” 5 of 5 stars
Review of Hotel Kleber Champs-Elysees Tour Eiffel Paris

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Hotel Kleber Champs-Elysees Tour Eiffel Paris
3.0 of 5 Hotel   |   7 rue de Belloy | 16 Arr., 75116 Paris, France (Champs-Élysées)   |  
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30% off room rate
Ranked #541 of 1,794 hotels in Paris
Paris
1 review
“Thankful for the honest staff!!”
5 of 5 stars Reviewed November 6, 2012

The staff at this hotel were never rude. Sometimes they seemed a little too busy to help, but they did their best. We accidentally left our camera in our room and the same day we checked out, I received an email notification that the maids found the camera. Thank you thank you for an honest staff! That would have been terrible to lose! A lot of sentimental value.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 22, 2013
Dear client, thank you for sharing your experience with all others clients about the honesty of the hotel staff. Your report is important to us & we are pleased about your aknowledgement. We thank you also for your time writing a comment. we look forward to welcoming you or friends again in the future. Sincerely yours, your guest relations service.
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182 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Montbard, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2012

I hed to spend a night in Paris and was nearly put off this hotel after skimming through some scathing reviews. It was in the location I wanted so I went back for another look. The criticisms were posted some years ago and more recent opinions matched mine.
While the rack rate was ludicrous the price I paid was very fair for a good night's stay in a central location. Rooms were average size for city centre hotels, Reception staff were very friendly (well, 2 out of three anyway), bathrom was good and I had a small balcony with chairs. Hotel car park just next door.

Room Tip: Go for room 503 if you're going when the weather is expected to be good and you'll have a ba...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 22, 2013
Dear client, your experience is important to us. Concerning the rack rates, they are used for blackout days in Paris. Some nights in the year, all hotels in Paris are fully booked due to conventions, air show & so on including up to one hundred request per room per hotel in Paris. Reserving in advance is the best tip to get better rates. We are glad you still decided to come & visit us though we had few tough comments due to hotel refurbishing. We thank you for your time & would be glad to welcome you again. Our best regards, your guest relations service.
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Bergen
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 20, 2012

A quite small hotel with an ornamental and old-fashioned style. A very central location, but placed in a quiet street. The breakfast was good and not overpriced.

One major drawback for my stay was that the window in my room (on the 6th floor if I remember it right) couldn't be shut completely because the closing mechanism was broken. The window faced the courtyard, and there was quite a noise from the ventilation. There was signs on the window that there had been extremely inept attempts to repair the mechanism with duct tape and nails. From the tape marks it seemed that the window had been broken for some time.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Customer service relationship at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 19, 2013
Dear client, thank you for sharing your experience. Concerning the window, a client damaged it & we have fixed it now. The decor & design of this room has been totally changed. We will be glad to invite for a new visit for your next trip. You will be very welcome again. Meanwhile and in the meantime, best regards. Your customer service relationship.
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New York City, New York
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 22, 2012 via mobile

Please disregard the most recent disparaging review from Burjan from
9/15 and pay attention to the previous six. Just stayed at this hotel for four nights after reading some of the prior reviews and was very happy! Let me be clear out of the gate: this is NOT a fancy hotel. If you can get over the old Parisian decor and wood floors in the room, you'll be in good shape. This place totally met my 4 C's --> Clean, Comfortable, Convenient (location) and CHEAP, which is a rare combo to find anywhere, though especially in Paris.
What I liked...
- It's located between two Metro stops ~ Kleber (easy to remember) & Boissiere
- Service from the Front Desk was prompt and efficient
- Location is tough to beat! It's a 7 min walk to the Arc de Triomphe & 15 min to the Eiffel Tower and Parc Monceau
- If not interested in walking, just make 3 quick lefts upon exiting the hotel and you'll be staring @ the Eiffel Tower.
- Wi-fi was fast & reliable
- There are 8 cafes / brasseries in a 2 block radius.
TIP ~ Get a room facing the street, open the windows and enjoy the breeze, view, and value!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 22, 2013
Dear guest, you are a fidele tripadvisor writer, which has a lot more value for everybody reading your comment. We are happy you cashed in on a "cheap price". We recommend our client to check our low season days & promotional days in advance to get the best rates. We will be glad to welcome you again & thank you for your time sharing again your experience. Sincerely yours, your guest relations service.
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 15, 2012 via mobile

First of all very small room with very old and discussing furniture . No helper in hotel . No security at the door . There is no coffee facility at all . If they borrow you iron they will charge you at the end for each time . The group of reception try to take money as much as they can . They just make two invoice one at check out request and one at check out time and bring a lot of stupid things to take just money from you . They invite you for coffee in check in time one you are tired and then and check out charge you a lot of money just for this coffee . No even conditioner in the bathroom . If they give you extra towel they charge you a lot of money . If you have a car they charge you each day :25 euro just for parking of your car . Very bad smelt and uncomfortable room . They just have very kind of old key which you have to give it to reception like stone ages hotel and you should not be sure if some one enter to your room once you are not there . No safe box and if you give them something to keep just they do not know where they left it . Bano full of hair from previouse guest . I do not recommend this hotel to any one .

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Customer Service relationship at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 12, 2013
Dear client. Thank you for choosing Kleber Hotel Champs Elysees Tour Eiffel for your trip to France. Our most economic room can be reserved. Some of our clients look for our larger deluxe room or with a half moon jacuzzi whirlpool bathtub. The rate in that case can be different. We understand you want more free service. Coffee, tea chocolate is 3.5€, French wine half/full bottle 9.9€/15.9€, parking 25€ per night. Extra towels request in room is free of charge. Concerning smell of bleach we apologize. We took care of your comment and ordered more ecologic products. We do have traditional keys, clients hand in the keys to the front desk. We know we can clean your room while the client is visiting Paris. Your hotel has video protection security everywhere. Your hotel has electronics detector protection everywhere for the security of our guests. Concerning the safe, we throwed away all our old safes & bought new ones. The use is free of charge. We reported your comment to the cleaning team. They apologize about what happened. It is a shame this problem was not reported when iot happened. They would have come right away to your room to clean it twice in front of you. Free information service, free map of Paris, free museum guide, free unlimited internet access & wifi. We thank you very much for your precious comment. Lots of investment were done recently. We are looking forward to welcoming you again so that you can check the difference positively. You will be very welcome. Sincerely yours. Cordially
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Huddersfield
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2012

Ideal location. Friendly and helpful staff. Lovely room. Would recommend staying here. Had express breakfast - coffee/tea, orange juice and croissants for 7 euro - tasty and good value compared to Paris prices.

Room Tip: Room at front of hotel on 4th floor was good.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 22, 2013
Dear guest, thank you so much for your recommendation & for your time sharing with everybody your experience. Your are a repeat tripadvisor writer & travelers, and your comment is very important to us. We are glad you enjoyed your hotel & the express breakfast service 7€. Our best regards, your guest relations service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 31, 2012

We stayed at the hotel for 3 nights. Fantastic we were able to check in early, the staff were very helpful. The location is perfect for sightseeing. The area is quiet, close to two metro's. We loved it.

Room Tip: We were on the first floor which was fine a street view.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber Champs-Elysees Tour Eiffel Paris, responded to this review, April 23, 2013
Dear client, we very are honoured to have cashed in on your time writing such a great review. We noticed you have written lots of reviews which proves you enjoyed sharing your experiences with the community. This encourage us to go further more; we welcome people with even more pleasure from all around the world. We will be glad to welcome you again with pleasure, meanwhile, our best regards, your guest relations service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Kleber Champs-Elysees Tour Eiffel Paris

Address: 7 rue de Belloy | 16 Arr., 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#543 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Kleber Champs-Elysees Tour Eiffel Paris 3*
Official Description (provided by the hotel):
Enjoy your free unlimited internet access & free wifi.We are located on the corner of avenues Kléber and Iéna and the pretty planted square of Place des Etats Unis right next to the Champs Elysées, Arc de Triomphe and Eiffel Tower.You will enjoy an ideal geographic location in the center of the ‘’Golden Triangle’’. Kleber hotel is located in a fashion and business district where you will find luxury boutiques as well as cafés, bars, famous restaurants and business centres.You will appreciate the French heritage like the Grand Palais, Musée du Louvre as well as Musée du Quai Branly. Our guests will also enjoy festive evenings with the famous cabaret shows of the Lido and the Moulin Rouge or a romantic cruise on the Seine as well as dealing with business contracts on "bateaux Mouches". ... more   less 
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Also Known As:
Kleber Hotel Paris

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