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Hotel Kleber: Traveler Reviews

3.0 of 5
7 rue de Belloy | 16 Arr., 75116 Paris, France (Passy)
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Hotel Kleber
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Ranked #844 of 1,804 hotels in Paris
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119 reviews from our community

    Trip type
Traveler rating
    26
    39
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    14
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Date Rating
1 review
2 helpful votes 2 helpful votes
“The worst hotel in the word .”
1 of 5 stars Reviewed September 15, 2012 via mobile

First of all very small room with very old and discussing furniture . No helper in hotel . No security at the door . There is no coffee facility at all . If they borrow you iron they will charge you at the end for each time . The group of reception try to take money as much as they can . They just make two invoice one at check out request and one at check out time and bring a lot of stupid things to take just money from you . They invite you for coffee in check in time one you are tired and then and check out charge you a lot of money just for this coffee . No even conditioner in the bathroom . If they give you extra towel they charge you a lot of money . If you have a car they charge you each day :25 euro just for parking of your car . Very bad smelt and uncomfortable room . They just have very kind of old key which you have to give it to reception like stone ages hotel and you should not be sure if some one enter to your room once you are not there . No safe box and if you give them something to keep just they do not know where they left it . Bano full of hair from previouse guest . I do not recommend this hotel to any one .

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Burjan1063 about Hotel Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Customer Service relationship at Hotel Kleber, responded to this review
April 12, 2013
Dear client. Thank you for choosing Kleber Hotel Champs Elysees Tour Eiffel for your trip to France. Our most economic room can be reserved. Some of our clients look for our larger deluxe room or with a half moon jacuzzi whirlpool bathtub. The rate in that case can be different. We understand you want more free service. Coffee, tea chocolate is 3.5€, French wine half/full bottle 9.9€/15.9€, parking 25€ per night. Extra towels request in room is free of charge. Concerning smell of bleach we apologize. We took care of your comment and ordered more ecologic products. We do have traditional keys, clients hand in the keys to the front desk. We know we can clean your room while the client is visiting Paris. Your hotel has video protection security everywhere. Your hotel has electronics detector protection everywhere for the security of our guests. Concerning the safe, we throwed away all our old safes & bought new ones. The use is free of charge. We reported your comment to the cleaning team. They apologize about what happened. It is a shame this problem was not reported when iot happened. They would have come right away to your room to clean it twice in front of you. Free information service, free map of Paris, free museum guide, free unlimited internet access & wifi. We thank you very much for your precious comment. Lots of investment were done recently. We are looking forward to welcoming you again so that you can check the difference positively. You will be very welcome. Sincerely yours. Cordially
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Huddersfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Paris break”
5 of 5 stars Reviewed August 30, 2012

Ideal location. Friendly and helpful staff. Lovely room. Would recommend staying here. Had express breakfast - coffee/tea, orange juice and croissants for 7 euro - tasty and good value compared to Paris prices.

Room Tip: Room at front of hotel on 4th floor was good.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Richard L about Hotel Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber, responded to this review
April 22, 2013
Dear guest, thank you so much for your recommendation & for your time sharing with everybody your experience. Your are a repeat tripadvisor writer & travelers, and your comment is very important to us. We are glad you enjoyed your hotel & the express breakfast service 7€. Our best regards, your guest relations service.
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Canberra, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Highly recommended”
5 of 5 stars Reviewed July 31, 2012

We stayed at the hotel for 3 nights. Fantastic we were able to check in early, the staff were very helpful. The location is perfect for sightseeing. The area is quiet, close to two metro's. We loved it.

Room Tip: We were on the first floor which was fine a street view.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask wendy c about Hotel Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Guest Relations Manager at Hotel Kleber, responded to this review
April 23, 2013
Dear client, we very are honoured to have cashed in on your time writing such a great review. We noticed you have written lots of reviews which proves you enjoyed sharing your experiences with the community. This encourage us to go further more; we welcome people with even more pleasure from all around the world. We will be glad to welcome you again with pleasure, meanwhile, our best regards, your guest relations service.
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Northampton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Will surely recommend and best location you can get.”
5 of 5 stars Reviewed July 29, 2012

Nice Hotel with lovely interiors (comfortable , clean and well maintained).........Amazing location (check it in the map for yourself). The staff was great ......they all speak good English and are always ready to help. A big thank you to all of them for making our holiday even more special.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Tasha_1111_11 about Hotel Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelkleber P, Customer service relationship at Hotel Kleber, responded to this review
April 19, 2013
Dear client, thank you for choosing Kleber Hotel Champs Elysees Tour Eiffel Paris. Thank you for your comment with high value & experienced tripadvisor traveler explaining the true value of your boutique hotel. We will be glad to welcome you again for a visit in a new decor and design. our best regards. Your Customer service relationship.
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Dublin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2012

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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Ask modsaway about Hotel Kleber
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotelkleber P, Guest Relations Manager at Hotel Kleber, responded to this review
April 22, 2013
Dear client, your review is important to us. we thank you for your time sharing your great experience with your hotel in Paris & hope to welcome you...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
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Additional Information about Hotel Kleber

Also Known As:
Kleber Hotel Paris
Address: 7 rue de Belloy | 16 Arr., 75116 Paris, France
Phone Number:
Region: France > Ile-de-France > Paris > Passy
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Restaurant Room Service
Hotel Style:
#454 Family Hotels in Paris
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Kleber Champs Elysees Tour Eiffel is located between Champs Elysees & the Eiffel Tower in the "Gold Triangle", just a few minutes’ walk from Museums, numerous restaurants, bars and boutiques as well as public transport and the place Charles de Gaulle.Free unlimited internet access. Free unlimited Wifi.Fully equipped room, minibar, fully equipped bathroom, Hair dryer, heater, air conditioning, flat screen TV & international channels, soundproofed windows, direct telephone, safe. Parking, laundry service, information service. ... more   less 
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