I am this review from the hotel. I checked in today with my daughter. There is no AC and its very very hot. They claim that this is a five star hotel. - five star hotel which doesnt have working ac on hot days, the phone doesn't have any labeling on how to make calls. I tried calling the front desk, I kept pressing "0" but no answer. When I went downstairs to ask about the AC they said they cant do anything until the manager is contacted in the morning. For a five star hotel, I think manager should be available. Instead they don't want to disturb him, so i have to wait until 9 am tomorrow. I made this reservation using priceline which was also a big mistake. NEVER USE PRICELINE AND NEVER STAY IN THIS HOTEL.
Other Trip advisor reviews said the breakfast is included, but they adviced us that it's not included for our reservations. I dont know why but it's not included.
I am trying to check out tomorrow.