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“Could be great!” 4 of 5 stars
Review of Hotel Baltimore Paris - MGallery Collection

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Hotel Baltimore Paris - MGallery Collection
5.0 of 5 Hotel   |   88 bis avenue Kleber | 16 Arr., 75116 Paris, France   |  
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Hotel amenities
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Ranked #231 of 1,798 Hotels in Paris
US
1 review
2 helpful votes 2 helpful votes
“Could be great!”
4 of 5 stars Reviewed November 2, 2012

We stayed for four nights and had a fabulous time in Paris. The location of the hotel is good and with a Metro stop literally across the street, it was really easy to get around the city. We also walked a lot from this location - another bonus. The front desk staff and concierge were all extremely helpful and professional. They were more than happy to help with making restaurant reservations and offering help with directions. Great 5 star attentiveness all round. Thank you to the front desk team!

We were also very happy with our room and appreciated that our requests had been noted. Following TA feedback we asked for a higher floor with a room overlooking the street and specifically requested a room that had not previously been a smoking room. No problem at all - and a really comfortable bed and a super clean, well stocked bathroom too, as we would expect from the Baltimore. Stylish, welcoming and some really interesting history to the property. Loved all of that.

What we couldn't quite work out was the apparent lack of attention to detail in some minor but really basic things. For example, our safe didn't work when we arrived. Quickly fixed the next day and apologetic front desk staff who organised for us to leave valuables in the hotel safe but an inconvenience. Another example - we had to ask for coffee to be topped up one day and then were mildly irritated to find that it wasn't topped up again the next day either. We gave up in the end and just went out. But paper coffee cups in the room?? Don't get this at all. If it's a cost cutting measure then it detracts from the 5 star experience. If it's not, then it needs explaining somehow!

Overall we found this to be a really lovely hotel which could be great. We would recommend if you can get a rate you are happy with.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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786 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2012

Booked the Eiffel Tower suite for 5 nights we always wanted a view of the tower, whilst we were in Paris which you get from the lounge room and bedroom, you can just daze all night long. French hotel, small, boutique, staff extremely welcoming and so helpful. The tower suite is large, lovely furniture, excellent housekeeping, luxury bathroom amenities and very Paris. Great location walk to the Eiffel Tower, Champs élysées, hop on hop off bus 200 metres away, great restaurants in the street and reasonably priced. The pub across the road had the best black angus steak, pricey but delicious. Buffet breakfast very nice, eggs, etc cooked to order, they were always busy, but managed to get you seated quickly. We truly enjoyed to great location of this hotel. The only downfall was we didn't have a kettle with tea and coffee, only an Nespresso, and we are tea drinkers. Otherwise perfect, and the complementary bottle of French champagne with chocolates just after we arrived was a lovely touch. A wonderful hotel to stay in whilst in Paris.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2012

The staff at this hotel were outstanding. Our arrival was made special by Sebastian at the front desk and Fred the concierge. Both were very helpful. This was our first visit to Paris and the location of the hotel seemed ideal. Several good restaurants in the area and Metro stations close.
Our room was small by US standards, but it was clean and comfy. We would stay again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 29, 2012

We were in Paris for the weekend and chose this hotel because of its location. The hotel is lovely, the staff is very friendly but the rooms are tiny. Our room (512) was so small that when we opened the bathroom door it touched the bed! The toilet is not in the main bathroom, it is on the entrance of the room. The room is very modern and nice but it smells like mold, we sprayed perfume everywhere before we went to sleep.
The highlight of the Hotel Baltimore is it's location, very close to the Arc d'Triomph, near the Eiffel tower and not far from the Champs Élysées.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 26, 2012

1 night stay at Hotel Baltimore.
The staff members are welcoming and helpful.
The beds were large and very comfortable. The rooms were very quiet and spotlessly clean.
We had a room with a balcony which was nice.
Location is great..just a few minutes walk to the Trocadero, Effiel tower, Arc d'Triomph.
Wi-Fi is complementary at the hotel however, the system will disconnect after a short period of time and you have to log in again which is slightly annoying.

There is a bakery 2 minutes away from the hotel called 'Patisserie Coudier Geffroy'.
This is definitely a must visit, the line was big but I was not surprised. The pastries, baguettes etc are fresh and delicious also at a reasonable price.

Room Tip: Room with a balcony
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 24, 2012

Warm, friendly, and knowledgeable front desk staff and concierges. We booked a "classic" room and they gave us one on the 1st floor with a view of moldy a/c unit and roof with standing water....yikes! Asked for something else and they moved us to the 5th floor...much better. However, the room was also so small, I had to wedge sideways to fit between bed and wall. The "delux" rooms are much better.
Breakfast was included with our room. It was a very nice cold buffet (yogurt, hardboiled eggs, crepes, dozen kinds of pastries, 4 juices, expresso machine, coldcuts, canned fruit). We stayed for 5 nights and on the last morning, the waitress asked if we wanted an omelet. Wish I'd known that was available earlier.
The hotel is in the upscale Trocadero area. Each evening, we walked a couple blocks for an outstanding view of the Eiffel Tower (which puts on a twizzling light show for 10 minutes/hour starting around 10 pm) and some charming outdoor cafes.

Room Tip: Get a delux or better grade room; the "classic" room is size of closet. Courtyard view is...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 22, 2012

Hotel Baltimore is in a great spot with a Metro station virtually opposite and the Arc De Triomphe and Eiffel Tower just a short walk away. Rooms are spacious with lovely furniture and great beds. Our room is described as a junior suite and we have a long balcony and a large room with all mod cons. Check in was fast and efficient with a quick tour of the hotel and an explanation of how everything works in the room...including a nespresso machine!!!
Staff are extremely efficient with all speaking excellent English...another feature is there are some great restaurants in the area, used by the locals, so not many tourists in this part of Paris. Overall an excellent hotel in the City of Paris.

Room Tip: Pay a bit more for a Junior suite..its worth the extra...free wifi included
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Baltimore, Directeur général at Hotel Baltimore Paris - MGallery Collection, responded to this review, December 3, 2012
Dear Guest,

We very much appreciate your comments regarding your stay at the MGallery Hôtel Baltimore Paris. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit in the City of Paris and in the Baltimore will be as pleasant as the previous one.

Sincerely,

Franck Poncey

Directeur Général - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Baltimore Paris - MGallery Collection

Address: 88 bis avenue Kleber | 16 Arr., 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#110 Business Hotel in Paris
#110 Family Hotel in Paris
#117 Luxury Hotel in Paris
#181 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Baltimore Paris - MGallery Collection 5*
Official Description (provided by the hotel):
The Baltimore Paris Hotel, a member of the MGallery Collection, is located in the most beautiful area of Paris, near to the Champs-Elysees, the Arc de Triomphe and the Eiffel Tower. This elegant building was transformed into a luxury hotel in the 1920s and took the name of its famous first guest, Lord Baltimore. The distinctly Parisian charm of this hotel is ideal for experiencing the French way of life with its Champagne bar, fine dining, library and fitness center. ... more   less 
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Also Known As:
Accor Paris
Sofitel Paris

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