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“Drag your own luggage to & from room” 1 of 5 stars
Review of Holiday Inn Paris-Gare de L'Est

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Holiday Inn Paris-Gare de L'Est
4.0 of 5 Hotel   |   5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France (Luxembourg)   |  
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Ranked #870 of 1,793 Hotels in Paris
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
“Drag your own luggage to & from room”
1 of 5 stars Reviewed January 31, 2009

Like all Holiday Inn Hotels this Hotel iseconomical but it was terrible to listen from the Reception Desk that there was no body availbale to bring your luggage down from the room. It was day time around 10:00 am on Nov 14, 208 I canot forget the experience of dragging my luggage with my Knee Pain. the Hotel did not have a Luggage Trolly and the staff was so cold that they even did not listen to my situation that i was not able to drag my luggage due to my Physical condition.

  • Liked — It is near to shopping centres and Bus station
  • Disliked — Poor Customer Service and no assistance available when needed
  • Stayed November 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHL75010, Directeur at Holiday Inn Paris-Gare de L'Est, responded to this review, March 12, 2009
Dear guest,

My name is Loic Legrand and I am the Hotel Manager. I would like to express my apologize for the situation that you have to suffreed. Please rest assured that I have discussed with my staff.
Feel free to contact me at the hotel and I will be delighted to take care of you for your next booking.

Yours sincerely,

Loïc Legrand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxfordshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2009

I stayed at this hotel when it was formely known as Mercure Gare D L'Est. I think its a great location for a city break.

In general rooms are small but compact but all you need to explore a wonderful city.

There is downstair bar which is very mordern and compact.

I can definately recommend as a good price option for great location next to metro and resturarant surrounding the area.

  • Liked — Location
  • Stayed February 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Luxembourg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#323 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 200
Official Description (provided by the hotel):
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysées, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 200 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn

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