We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Was a nice relief during stressful travel” 4 of 5 stars
Review of Holiday Inn Paris-Gare de L'Est

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn Paris-Gare de L'Est to your Saves list
Holiday Inn Paris-Gare de L'Est
4.0 of 5 Hotel   |   5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France (Luxembourg)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #865 of 1,793 Hotels in Paris
Austin, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Was a nice relief during stressful travel”
4 of 5 stars Reviewed December 29, 2013

We were supposed to fly into Paris in the early afternoon and take a train out to Eastern France. Our Flight out was delayed more than 4 hours (thanks American Airlines!) and it was catch up from there. My wife even broke down in the London airport when she realized we wouldn't make Paris in time to catch our train.

We got to Gare de L'Est around 8pm and were looking for a cheap hotel. We tried the Holiday Inn first, and the manager offered to give us the executive suite for the same price as a normal room. It was a little pricey for our taste, but we told him we might be back. And after being terrified of some of the other cheaper options in the area we came running back to this one.

At the end of that day it's a Holiday Inn, I'm sure that's positive for some people and negative for others, but for us it was just a nice stay after a stressful 24 hours. Everyone there was super nice, and it was very convenient to hop on the first train out the next morning.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,013 reviews from our community

Traveler rating
    174
    430
    264
    96
    49
See reviews for
193
352
79
205
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York City, New York
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 27, 2013

This is decent hotel, I chose based on the location (near the train).

Room is not big, my suitcase barely fit through the door and barely fit in open space between the wall and bed.

Nice to have small window overlooking the next door...Hmm, that's how French "do it"?

Internet connection was hit and miss.

Food...I ate outside, so don't ask!

Front desk was very friendly and helpful, also spoke very good English unlike other hotels in Paris I stayed in.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Paris-Gare de L'Est, responded to this review, January 12, 2014
Dear Tito t,

Thank you for taking the time to share your experiences. I appreciate the positive remarks on our friendly hotel staff. Your opinion is very important to us, as it helps us identify areas in need of improvement. I am sorry to read that our room accommodations and internet service were not up to your expectations. Rest assured that your comments have been documented and will certainly be looked into.

Again, thank you for sharing your thoughts and we hope that you will consider us again on your next travel.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Sebastian - Donostia, Spain
1 review
5 of 5 stars Reviewed December 26, 2013

The hotel is reallyu nice in front of Gare de L`est, rooms are clean and comfortable, free internet and the best thing of all was the staff!!! There was a woman called Jennifer that was my angel, i just got engaged and my phone was stolen, they help me try to locate the phone, allowed me to call to my country without charging the calls to give the news, made good recommendations and made our stay the best ever!! thank you holiday inn gare de l`est!!!!!!!!!!!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 23, 2013

The address listed for the hotel above is correct, but it is not correct in the map provided by TripAdvisor.

So if you are looking at this hotel for the area and attractions nearby we recommend that you check on Google Maps.

We booked this hotel based on the location that the TripAdvisor map showed and now we have realized that the hotel is much further away from where we wanted to be.

The correct hotel location is about twice the distance further away from major attractions like the Eiffel Tower, and Louvre.

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Location
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Paris-Gare de L'Est, responded to this review, January 7, 2014
Dear DreaGutie,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the confusion about the area surrounding the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 21, 2013 via mobile

I have to say that this hotel is average, but I would not rate it as a 4 star hotel. The rooms (specially bathrooms) seem a bit old and with little / no maintenance. Another downside is that there is only wi-fi in the lobby area. The good thing is that there is a metro station (Gare de l'Est) just outside the hotel door.
Staff at reception are very nice and helpful though.
I would not recommend this hotel to friends or family, as there are definitely better choices in Paris for the same price. As said before, it was nit a bad experience, just average.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Paris-Gare de L'Est, responded to this review, January 5, 2014
Dear Koush_Ann,

Thank you for taking the time to review our property. I am pleased you mentioned our friendly staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret that you were not satisfied with the condition of the room you received. Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

We spent a night in Paris and decided to book this hotel as it was suitably priced and was not too far from the attractions (Eiffel tower etc)

The metro station is literally seconds away and we got to the Eiffel tower in around 35mins

The bed was very comfy and the room itself was clean.

Reception staff were friendly

Negative points - no wifi in the hotel room, just in the reception area (I know the whole point of a holiday is to get away from it all but hey!)
The rooms are not exactly spacious but the convenient location makes up for that!
The guest car park was full so we had to park in the underground car park across the road (32 Euros for 24hours)

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 13, 2013

The Holiday Inn Paris-Gare de L'Est is an easy walk downhill from our arrival at Gare Du Nord.

The check in was easy and friendly.

Our rooms were on the fourth floor with views of the interior. We had no problems with street noise.

The rooms were spacious and fairly stylish. There were just a few dings and scratches on the case goods.

The lobby lounge was comfortable. The drink service there was quick and attentive. The bartender was friendly and hard working. My only suggestion would be for additional bar snacks.

The Holiday Inn Paris-Gare de L'Est is an excellent choice for the budget traveler in expensive Paris.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Paris-Gare de L'Est? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Luxembourg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#323 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 200
Official Description (provided by the hotel):
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysées, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 200 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Orbitz, Cheap Tickets, Agoda, BookIt.com, Priceline, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Paris-Gare de L'Est reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Paris-Gare de L'Est, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.