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“Worst of the worst” 1 of 5 stars
Review of Acacias Hotel De Ville

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Acacias Hotel De Ville
20 Rue Du Temple | 4th Arr., 75004 Paris, France (Hôtel-de-Ville)   |  
Hotel amenities
Ranked #1,606 of 1,797 hotels in Paris
London, United Kingdom
1 review
“Worst of the worst”
1 of 5 stars Reviewed September 3, 2010

As an experienced traveller I have stayed in a variety of accomodation from hostels to 5* luxury. Not only is this the worst hotel I have ever stayed in, it is the worst value for money.

Bad points:
Cleanliness - don't touch anything, don't even shower as it will make you dirtier!!
Service - grumpy, unfriendly and unhelpfull
Layout - no lift, awkward winding stairs with worn out dirty carpets
Rooms - tiny and badly laid out. To sit on the toilet I had to be some sort of contortionist as the sink basin was literally ontop of the toilet

Good points
Location
Incompetence - the staff were so incompetent they did not even charge me for the stay

Never, ever stay in this hotel..............

  • Stayed September 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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44 people have reviewed this hotel

Traveler rating
    4
    9
    16
    8
    7
See reviews for
6
8
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
London, United Kingdom
1 review
1 of 5 stars Reviewed September 3, 2010

Apart from the location, this hotel has to be the worst I have ever stayed in. 100 Euro a night for a single room is disgraceful. The staff didn't have a clue, the room was dirty and only slightly larger than a rabbit hutch. Save your 100 Euro and sleep on the pavement outside the hotel, it's cleaner and the passers by will be a lot friendlier than the moronic staff.

  • Stayed August 2010, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 25, 2010

It looks nicer in the website than it really is and, in my opinion, this is the worse trick even when not on purpose.
The location is wonderful, close to Hotel du Ville Station from where you can go to anywhere in the city, close also to the Louvre Museum to where you can go on foot.
The carpet in the hotel is old and dirty, what give an unpleasant first impression, and there was a huge pack of dirty bed sheets beside my room door wich made my first impression really worse.
On the top of that,
1. when my reservation was not made, despite of my confirmation; fortunately there was availability
2. the shower did not work in the first day
3. I asked for a wake up call for 6:30 in the morning and did not get it.
It is such a pitty, because, in spite of all those weak points the staff are so kind, Natali always keen to help in anything you need and got really embarassed for those mistakes.
Actually I got a little late back to hotel for my check-out and she was so supportive and sympathetic.
Considering the price ($98) I expected more.

  • Stayed July 2010, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kent
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2010

Having read bad reviews on this hotel i felt that i had to comment. Although the hotel is basic the location can not be faulted. Great area with lots of bars and affordable restaurants and walking distance to the islands and the Louvre.

We went for a typical sight seeing holiday and so literally used the room to sleep in and have breakfast. the breakfast wasnt gourmet but there was lots of choice of croissants, bread, yoghurts and fruit.

If you are looking for an affordable hotel in a good area of Paris which you only want as a bed for a night i would definitely recommend it.

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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brighton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2009

this hotel should be shut down, it is absolutely awful. it's noisy, (the room i had was right by the stair well), dangerous (i kept having the side of my head attacked by a tv that was positioned to get in the way and jab me every time i walked past it and went to use my loo), i left my phone in the room and when i got back it had gone, the receptionist was neither helpful nor polite, i was made to feel like a criminal for suggesting that i'd had my phone stolen (it has never happened here, you must be mistaken madam!!), i was offered nothing by way of compensation (to be able to use the phone to stop my phone account would have helped marginally but she refused). please don't stay with this bunch of idiots, they don't deserve your cash.

Stayed October 2009, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stranraer Scotland
1 review
3 of 5 stars Reviewed September 16, 2009

We stayed here for 3 nights , september '09 108€ per night (high Season price) We emailed them months earlier to request a front room which they obliged, gladly as if gives a Great view of street life below. Hotel is bit thread bare (and furnishings rather old) but clean all the same with good maid service everyday. All staff very polite with 24 hr desk service. Hotel is due for large renovation this winter in three or four stages as not to close it down completely but is staying 2 stars so fares should remaine low. Our room was not too small had safe (30€€deposit) but no air con (maybe this will change by next summer) The biggest plus about this hotel is the Location!! Not only is it smack in the middle of Paris but is in a great nieghberhood with lots of great places to eat and fantastic shopping options all around you. Also there is a Metro at end of street. Great value for Money!!

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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portland oregon
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 12, 2008

first hotel in europe so I was very shocked at the small size and quality of the room. everything was falling apart. less shocked about size as my trip continued but it was still the smallest room I took. the safe cost extra, shelves in the wardrobe kept collapsing on us. we saw the triple room upstairs and it was a completely unuseable room, am only 5'10" and I had to walk leaning. that being said....evening staff and breakfast ladies were a complete delight and helpful if you wish to interact . everything is close enough from the hotel, about 10 min. walk to the major multi route metro stops. next time I will save a few hours of total walking by getting a room nearer to the pompedue center or stay on the left bank. if you do not like crowds though this is about as close as you can get without being swarmed the moment you step out the door. the photos posted do make it look alot more like a boutique hotel than it really is, it is a bit scuzzier than they let on.

Stayed April 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acacias Hotel De Ville

Address: 20 Rue Du Temple | 4th Arr., 75004 Paris, France
Location: France > Ile-de-France > Paris > Hôtel-de-Ville
Amenities:
Free Breakfast Airport Transportation
Hotel Style:
Ranked #1,606 of 1,797 hotels in Paris
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Acacias Hotel Paris

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