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“Outstanding accommodations and service” 5 of 5 stars
Review of Plaza Tour Eiffel

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Plaza Tour Eiffel
4.0 of 5 Hotel   |   32 Rue de Greuze, 75116 Paris, France (Formerly Libertel Trocadéro Sablons)   |  
Hotel amenities
Ranked #92 of 1,793 Hotels in Paris
chicago
1 review
“Outstanding accommodations and service”
5 of 5 stars Reviewed July 3, 2013

We stayed for 8 nights at Plaza Tour Eiffel and were completely satisfied. Every member of the staff was courteous and helpful, and the rooms were well-appointed and comfortable. Our stay here was better than most hotels we've stayed at in the U.S. The hotel is also located just steps away from the Trocadero metro station and a bustling square with plenty of dining options. We would recommend this hotel to anyone.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, July 16, 2013
Dear hastingscj999,
Thank you for sharing your impressions with TripAdvisor community.
This is the best appreciation of our job!
We are looking forward to welcoming your back for your next trip to Paris.
Most sincerely!
Inna Doroshenko
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
West Wickham
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 1, 2013

This hotel is in a great position. Near the Eiffel Tower, Metro and many restaurants. The staff at the hotel are extremely friendly, helpful and nothing was too much trouble. The rooms are not large but they are clean and contain a safe, ample cupboard space and a small bathroom. The hotel does not have a separate bar (or mini bar in the room). However, you can obtain a drink from the Reception. Also room service is available. Breakfast was good. However, once the bacon and scrambled egg had run out it was not replenished. There is a small gym in the basement although we never saw anyone using it, I think the hotel should be rated an excellent 3 star. Not sure why it obtained a 4 star rating. Having said this would not hesitate in returning to the hotel and also recommending it.

Room Tip: Even if you book a high room but you may still hear the daily rubbish collection around 0430 and the...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, July 16, 2013
Dear SueWestWickham,
All Plaza Tour Eiffel team would like to thank you for sharing your impressions on TripAdvisor.
I have already talked to the breakfast team in order to find out why the hot dishes weren’t refilled and, of course, they do their best so that won’t happen again.
We are rated as a four star hotel because of all the facilities, cleanliness of the rooms and, the last but not least, our welcome service. I think that, owing to all the above facts, as you told yourself, you will not hesitate to recommend it to your friends visiting Paris.
We all look forward to welcoming you again in Plaza Tour Eiffel.
With the warmest regards!
Inna Doroshenko
Executive Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 1, 2013

We might have gotten very lucky with our room, but it had the perfect view. For what we paid it more than exceeded expectations, we got a balcony, with a view of the Eiffel tower so couldn't have asked for more. The location in general is great, so close to the eiffel tower with two metro stations within 5 minutes walk.

A quick one on the staff, they seemed fine to me, not amazing but absolutely fine; the room was always clean when we got back, so really not a lot else to say about it.

On the negative side, the room wasn't huge, could have probably done with a bit more space, but really I am not going to complain :).

Room Tip: Ask for top floor room for the best chance at seeing the eiffel tower from your room
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, July 5, 2013
Dear Craig 1986,
Thank you very much for writing your commentary on TripAdvisor.
I am so delighted with the fact that the room you stayed in exceeded your expectations. You are right, there are a few rooms with the balcony and with a nice view.
I have already talked to the team concerning your opinion on the service. Our aim is to make your stay fantastic by providing our valuable guests an excellent service. So I am certain they will be able to show you their real service the next time you are in Paris.
With the warmest regards,
Inna Doroshenko
Executive Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swartz Creek, Michigan
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 29, 2013

My wife and I stayed at the hotel for 3 nights. Although the room was small it was exceptionally clean and comfortable. The staff spoke english, which helped as our French is very limited, and they were very friendly and helpful. It has a good location and there are many restaurants within walking distance. If you happen to like French pastry just outside the lobby door to the left is a small bakery that I visited at least once a day and on some days more. There is a city tax that will be charged at the end of your stay, as I remember it was 2 euros a day per person, this is a standard throughout Europe. For cleanliness, excellent staff, good location, and a warm reception I would return to the Plaza Tour Eiffel.

Room Tip: If you can greet and thank people in their language it goes a long way!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, July 5, 2013
Dear DNovak5282,
Thank you so much for sharing the impressions of your stay in Plaza Tour Eiffel on TripAdvisor.
All Plaza Tour Eiffel team hopes to welcome you back for your next trip to Paris.
Sincerely,
Inna Doroshenko
Executive Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Gatos, California
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2013

My family stayed in the hotel for a week with my husband and myself in a Junior Suite and my adult kids in a Superior Twin. Yes, the rooms are quite small but quite normal for a hotel in Paris. They are exceptionally clean and very nicely appointed. They are quiet with guest and outside noise kept at a minimum.
The staff is very capable of handling all your needs from choosing a restaurant, hiring a taxi, or helping with tourist information. The quality of the breakfast served daily in their restaurant or in your room is exceptional. Again, the service in the restaurant was top-notch. The bar located next to the reception was very nice with great service and a good menu to chose from.
I would rate this hotel as very good because of the location, amenities of the room, and the service throughout the establishment. It gives one a feel of the neighborhood as well as there are shops close by to pick up any other items you might like to keep in your room. A bistro for lunch and dinner is right outside the door as well as a small cafe for breakfast.

Room Tip: I feel the Junior Suite was worth the extra price as it gave us more room and a mini fridge.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, June 28, 2013
Dear Kim465,
I would like to that you on behalf of Plaza Tour Eiffel for leaving the commentary on the TripAdvisor and for the high appreciation of the work we are doing!
Please do not hesitate to contact me directly next time you are visiting Paris, I assure you I will give you the best available rates.
I am looking forward to welcome you back to Plaza Tour Eiffel
With the warmest regards!
Inna Doroshenko
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 18, 2013

I chose this hotel because the reviews said it was clean.
And indeed it was. Very clean bedroom, linen, bed and immaculate bathroom.
I was pleasantly surprise to see a manager inspecting the cleanliness of the room AFTER the service has been done.(a first and a plus )
I also chose this hotel for its location, and I was not disappointed.
We got onto the "Car Rouge" (google it) place du Trocadero only 4 minutes walk from the hotel,and viewed Paris from its rooftop, it was most excellent.
It is a hop on/hop off type of tourist bus,It goes to the Eiffel Tower, the Louvre, The Ecole Militaire, The Opera, Notre Dame, La Concorde, all the way up and down the Champs Elysees, and round the Place de l'Etoile, etc...etc... Not to be missed.
I had prepaid our stay, so was not surprised by the high cost.
We had to pay 9 euros for local tax of some kind.
There are loads of shops and boutique (and a supermarket) within walking distance of the hotel, just go left out of the hotel towards Place de Mexico, and go the opposite way of the Eiffel Tower to discover a very nice Paris Quarter.
Towards Passy there are beautiful side street with views of the Eiffel Tower (see photo)
The gym (see photo) was very elegant, and not very much in use....!
There is no restaurant in the Hotel, but an elaborated room service, of cold dishes.
We did NOT try it although tempting, the reason being it is next to impossible to eat in comfort in such a small room.
You do not even have to chairs.
This is NOT a hotel to have guest visiting, unless you want them to seat on your bed !
This said the lobby does provide facilities, and was very much used !
Free wi-fi works well, and is fast enough for Skype videos etc....

Now will I go back ?
Probably !

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, June 28, 2013
Dear SimonMalvern,
Thank you so much for sharing your impressions after staying in the hotel Plaza Tour Eiffel on TripAdvisor!
All the Plaza Tour Eiffel team is glad that you appreciated the location, the cleanliness of our rooms and the several very useful facilities (like high speed WiFi, lounge-bar, and business center) that Plaza Tour Eiffel proposes.
I do invite you to stay back in Plaza Tour Eiffel next time you are in Paris and I do advise you to book a Deluxe room this time. The difference is just few Euros but the room is much larger. Therefore, you can invite your friends in your room.
Please do not hesitate to contact us directly in order to get the best prices!
Sincerely,
Inna Doroshenko
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

Having never been to Paris before this hotel gave me a fab first impression. On arrival staff were lovely,greeted with English speaking receptionists and a complimently drink seated in the foyer in their lovely sofa area, while we waited to be checked in our baggage was taken up to our room and all taken care of. Having read previous reviews I was pleased when we weee on the 5th floor room as hotel is located on a road, not a very busy one, generally quiet but we stayed on a weekend so were only woken up the first morning by a delivery to the patisserie next door! 6th flour facing the right direction you can see the Eiffel tower! Room was small but wasn't in it long enough to worry, had most things, complimentary water, note pad, slippers, dressing gowns etc and a safe! Only thing I think they should have put in the room is tea and coffee making facilities. Wifi in every part of the hotel and its free - very handy. Our breakfast was included and definitely took advantage of the big choice from cereal, fry up, fruit salad, particularly fond of the croissant basket! To a ham and cheese selection. Location is great, definitely recommend using the metro,closet stations were trocadero and rue de la pompe. Would definitely stay here again, perfect for a short getaway.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaTourEiffel, Directeur général at Plaza Tour Eiffel, responded to this review, June 18, 2013
Dear Kitkat2161,
It is very important for us to know that you have been satisfied with your stay.
It means we succeeded in what we love doing – making the stay of our guest the most enjoyable one!
I would like just to inform you that there is a possibility to order tea or coffee or any other drink in your room at any time of day and night.
I do hope to welcome you back again at Plaza Tour Eiffel!
With the best regards!
Inna Doroshenko
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Tour Eiffel

Address: 32 Rue de Greuze, 75116 Paris, France (Formerly Libertel Trocadéro Sablons)
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#51 Luxury Hotel in Paris
#74 Romantic Hotel in Paris
#93 Family Hotel in Paris
#337 Business Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Plaza Tour Eiffel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Close to the Eiffel Tower and the Trocadero, this Boutique Hotel is situated in a very upscale residential area in the heart of the 16th arrondissement of Paris. It enjoys a highly attractive setting with a walking distance of the capitals monuments, restaurant and stores.Entirely renovated, the hotel combines contemporary decor with an elegant atmosphere devoted to your well-being.This 4 stars Boutique Hotel has 41 rooms and Suites, a Fitness room, a Free Wifi Internet access, American Buffet Breakfast, a room service and a nice Lounge Bar. ... more   less 
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Also Known As:
Plaza Tour Eiffel Paris

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