After hearing that the hotel have had a make over we settled on booking this hotel for the price and the location that it was near Gare du Nord station. We were arriving from Eurostar so it was perfect location for us.
We were impressed with the new lay out of the hotel and the room looked amazing, new, clean and pretty funky with the Jazz theme.
That was all the positive we got from this hotel.
Firstly, wifi was not working in our room. We would manage to connect for 2 mins only to be disconnected over and over again. We then tried connecting outside our room in the lobby, it worked straight away, wifi was strong and fast but when we step back into our room it disconnected us again. As everyone who has experience slow internet connection would understand the frustration...so we called reception and asked them if they knew why our room did not have wifi and that we could not connect to it. Reception couldn't care less, they blamed it on our phones saying it was because we were from overseas (Australia) and that was why it didn't work. To me that was the most poorest excuse as we have been travelling all around Europe and wifi had worked perfectly fine for us!
Room can get hot and aircon doesn't really work. We were lucky to have room facing the front with a big window so at night we would open the window for some fresh air however that would mean that we had to try to sleep with all the noise coming from downstairs.
We had booked with the hotel for a shuttle to take us to the airport. We were told to be ready by 4.30am as we were going to get picked up at that time. 4.31am we called reception and asked if our ride was here yet, reception didn't know anything about it and asked for our details, he said he will call us back and let us know. We waited roughly 10 mins after not hearing back so we called reception, all he said was yes it is on its way. I don't know if it was the shuttle's fault for coming late but we would of appreciated a more caring attitude from the staff. An apology would of fixed everything or maybe even a smile wouldn't hurt here and there.
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- Also Known As:
- Best Western Opera Grands Boulevards Hotel Paris
- Best Western Hotel Paris
- Best Western Paris
- Paris Best Western