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“Good services and location” 4 of 5 stars
Review of BEST WESTERN Premier Opera Faubourg

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BEST WESTERN Premier Opera Faubourg
4.0 of 5 Hotel   |   49-51 rue Lafayette | 09 Arr., 75009 Paris, France (Opera / Bourse)   |  
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Ranked #641 of 1,794 Hotels in Paris
Hong Kong, China
1 review
“Good services and location”
4 of 5 stars Reviewed 2 days ago NEW

Receptionists are nice and friendly
Good location as very near to metro, supermarket nearby
Room is tidy and toilet is very clean
My family and I very enjoy the stay here, we would like to stay here again when we visit paris next time

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with bookinfrance.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    21
    32
    12
    2
    2
See reviews for
7
31
6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 6 days ago NEW

Good guest service, good breakfast but room is very dusty.
Housekeeping didn't do a good job, we sneezed a lot throughout the night.
Water was no replenished daily.
Aircon was also on heater mode till 30 April so u have to open window which added more dust.
Location not bad but not great.
Choose other hotel if u can.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 4 days ago
Dear Customer,

First of all, I thank you to sharing your experience in our hotel and I regret a lot your disappointment.

Even if I am surprised for your remarks, please be sure that these one were mentionned to our housekeeping service, which is working to improve the cleaning quality.

For a next Parisian stay, I remain personally at your disposalf to make your reservation, please do not hesitate to contact me; jeremy.fogliata@book-inn-france.com.

Faithfully,
Jérémy Fogliata,
General Manager
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London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 1 week ago NEW

The location of the hotel could not be faulted, only a short walk from Gare do Nord and great value for money.

The bed was very comfortable, and the room clean and big enough. The only problem was I could not get the air con to work properly, as the weather outside was good the room was too warm to be really comfortable.

The Wifi was actually very good, and fast, the staff were friendly and helpful and the room was quiet.

Breakfast was a buffet, which was quite adequate though not spectacular. All in all I would definitely stay here again as the overall experience was good, and the location excellent.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 4 days ago
Dear Customer,

Thank you to sharing your experience in the BEST WESTERN PREMIER Opera Faubourg.
We are glad to read that you have appreciated our recently renovated hotel and the
confort of bed, the cleaness of the room, our Wi-Fi, and also our location.

Concerning the air conditioning, we regret your experience, please know that the inconvenience was fixed.

We hope to welcome you for a next Parisian stay. We remain at your disposal to make the reservation; reservations.of@book-inn-france.com

Best regards,

Jérémy Fogliata
General Manager
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Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

We booked this hotel using "name your own price" on Priceline, so we didn't choose it but did enjoy our stay. It's clean and in a decent location. If you have a room facing the Lafayette, it is extremely loud at night. We had to sleep with our windows shut and the air conditioning they say they have is a joke. We were hotter than heck all night. I would suggest asking for a courtyard-facing room. Also if you are traveling with someone, make sure you absolutely do not get a room in the 6th floor. The ceilings are slanted and they are tiny rooms. We couldn't even find a spot to open our luggage. We had to upgrade to a superior double room, so there went our Priceline savings! We did then get breakfast which was very good. Eggs, bacon, sausage, the best French toast ever, oatmeal, fruit, pastries, etc. The location is only two blocks from the metro. The staff was very helpful with all our questions. I would recommend this hotel.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 1 week ago
Dear Customer,

We are thanking you to share your experience at Best Western Opéra Faubourg.
It a pleasure to read that your first stay with us was satisfactory, and you have appreciated our location, the breakfast service and our staff attention.
Also, be sure we have well noted your remarks and we are doing the necessary to improve us.

We hope to welcoming you again.
Our Reservation Service remains at your disposal to organize your next Parisian stay,

Best regards

Jérémy Fogliata
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Been to many high end hotel such as St. Regis, the Ritz, Four season etc... I did not disappointed with this small, reasonable rate, and excellent services for this hotel. I arrived early in the morning and able to check-in immediately without waiting.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 1 week ago
Dear Guest,

I am thanking you to share your experience in our establishment. It is a privilege for me to read your positive comment, and I will announce with proud to the hotel team.

Our reservation service remain at your disposal, to organize your next stay in Paris.

Looking forward to welcoming you soon,

Best regards,

Jérémy Fogliata,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

I was in Paris during the 2 days of good weather and the heating/cooling system in the room is centrally controlled. This made the room boiling hot and difficult to sleep. They had to provide me a fan for the night.

The biggest drawback of this hotel is that the temperature control is central and you cannot adjust it for your room.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 1 week ago
Dear Customer,

First of all, we thank you to sharing your experience in our hotel, please be sure that we regret your disappointment.
Your comment has been taken with care and the inconvenience fixed.

We will happy to welcome you again, my team and I remain at your disposal to organise your next stay in Paris; operafaubourg@book-inn-France.com

Looking forward to welcoming you soon,
Best Regard,

Jérémy Fogliata,
General Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice. But the room was a bit noisy due to the large road just outside the window but that is what you can expect when your are i a large city. Staff was friendly and they spoke English.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy_Fogliata, Directeur général at BEST WESTERN Premier Opera Faubourg, responded to this review, 1 week ago
Dear Mr Simon,

Thank you to comment your experience in our hotel.
We are well noted your remarks, please do not hesitate to contact our team, we have room on the court side, also.

For the first stay in Paris, please contact Sandrine, our Reservation Manager, to reserve together a room under your expectations; reservations.of@book-inn-france.com.

Looking forward to welcoming you in a next future.
Best regards,

Jérémy Fogliata,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Premier Opera Faubourg

Address: 49-51 rue Lafayette | 09 Arr., 75009 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#295 Luxury Hotel in Paris
#606 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Premier Opera Faubourg 4*
Number of rooms: 103
Official Description (provided by the hotel):
In the heart of the 9th arrondissement of Paris, perfectly located between Montmartre and the Drouot antiques district, not far from the Garnier opera house and the famous Parisian department stores, the 4 star BEST WESTERN PREMIER Opera Faubourg (formerly Hotel Jules) invites you to sample its very British blend of contemporary design and vintage style. With its 103 rooms, this surprising 4 star Parisian boutique-hotel has just been completely transformed allowing you to experience 2 types of ambience, one decidedly British, both chic and slightly off-beat, while the other is pure vintage 60s and 70s. Close to the Gare du Nord, Gare de l'Est and Gare Saint-Lazare train stations, the BEST WESTERN PREMIER Opera Faubourg is also well served by public transport (Metro lines 7, 9 and 12). It is the perfect place for your business and/or leisure trips to Paris. ... more   less 
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Also Known As:
Jules Hotel Paris
Hotel Jules Paris

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