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“A Step Back in Time” 5 of 5 stars
Review of Saint James Paris - Relais et Chateaux

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Saint James Paris - Relais et Chateaux
4.0 of 5 Hotel   |   43 avenue Bugeaud, 75116 Paris, France   |  
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Ranked #5 of 1,793 Hotels in Paris
Jackson, Mississippi
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A Step Back in Time”
5 of 5 stars Reviewed September 8, 2013

I booked my 50th birthday at the St. James. The ambiance at the St. James was beyond compare. It was both whimsical and elegant with a constant air of excellence. The staff was attentive to the most minute detail and always with a smile. I accidentally booked my stay for 1 instead of 3 and they immediately found me and my guests a suitable suite without any problem and made sure that we were comfortable at all times. The estate is stunning and makes you wish you lived in an earlier time. The only problem I encountered was that it was not very well known and the taxis had a hard time finding it. But I solved that problem with a business card from the hotel and then it was a simple. I recommend this spacious, beautiful property to anyone. Not for children though.

Room Tip: I stayed in a suite. It was HUGE with a HUGE bathroom and plenty of closet space. It was decorated...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 13, 2013
Dear MaryJudith,

Thank you so much for celebrating your birthday with us and for posting this extremely kind review ! It was our pleasure to welcome you and your guests to our Relais & Châteaux property and we are very happy that you felt comfortable throughout your stay.
After being run as a hotel for over 20 years, it is a bit discouraging to read that some taxi drivers still do not know us. An advice to guests in that case would be to refer to us as the Saint James’ Club that is still hosted at the property and to mention the 16th arrondissement.

Looking forward to welcoming you back to your preferred suite in a near future,

Yours sincerely,
Yves Monnin, General Manager
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516 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 8, 2013

My girlfriend and I stayed at the St. James in Paris for 4 days in early August, in one of their boutique rooms. The property was excellent and I would highly recommend staying there. The only draw back is that is is a little bit outside of the center of the city. It took us about 30 minutes to get to the Louvre, Notre Dame, etc., but given the spectacular room, superb service and how nice the neighborhood was (it is a very nice residential neighborhood), we will definitely be back!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 13, 2013
Dear Mr D.,

Thank you to you and your girlfriend for choosing to stay with us and for posting this very enthusiastic review on TripAdvisor. We are very happy to read that you would recommend staying at our Parisian home, hidden in its private garden.
There are different “centers” in Paris and each area has its own feel and attractions. We are barely at a 15 minutes walk from the Champs Elysées and Arc de Triomphe, and at walking distance from many museums, from the Museum of Modern Art to the Marmottan-Monet museum. It will be our pleasure to welcome you again; please make sure to ask our fantastic concierges Clefs d’Or for the best spots in the direct neighborhood!

Yours sincerely,
Yves Monnin, General Manager
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Mexico
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 6, 2013

We spend only 2 days and nights in this magic place. I can highly recommend this palace.
The delightful experience starts from the beginning and his confirmed at each stage and contact you have with all and each person from the staff. Situated within walking distance from the important places and in a quiet area.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 13, 2013
Dear Mr Beard,

Thank you so much for staying with us and for this praising review that delighted our team. It was a pleasure for us to welcome you and we all look forward to welcoming you back, hopefully for a longer period.

Yours sincerely,
Yves Monnin, General Manager
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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2013

My daughter and I recently had the unique pleasure of spending 5 days and nights at the Saint James Paris.

Our experience from beginning to end, was completely delightful! From the staff who greeting us warmly each day, those at the reception area, and the concierge - we simply could not have been happier.

I have worked hard in my profession and as a result have been fortunate to stay at many fine hotels in the world. The Hotel Saint James in Paris has now moved to the very top of the list! My list of positive adjectives has simply run out! This is a wonderfully unique hotel - inside and out - beautiful grounds - welcoming old world but updated interior design - immaculate landscape - and a staff that is simply superb.

Please accept our heart-felt gratitude for the opportunity to spend the week at your hotel. Although there are many other hotels to choose from in Paris, I will be returning next time with my wife who raved about the pictures we brought back from this incredibly unique property. We felt so much at home there. Treat yourself to this renovated palace and you will likely remember it for a lifetime.

Room Tip: I would recommend just about any room but the south side provides a wonderful view in this beautiful...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 13, 2013
Dear Dr Brown,

On behalf of our entire team, I would like to express OUR gratitude to you and your daughter for choosing to stay with us for 5 nights, but also for taking the time to post this incredibly kind review. We are delighted that you felt at home in the decor of our unique Parisian hideaway and that you appreciated the caring and personalized service we do our best to provide, to the point of putting us on top of your preferred list of luxury properties!

We all look forward to welcoming Mrs Brown with you and your daughter when your travels bring you back to Paris.

Yours sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 3, 2013

I can highly recommend the St James Hotel Paris. I have now stayed at the hotel six times in twelve months. It is a small boutique hotel situated in a very quiet area off the Avenue Victor Hugo. It is within walking distance of the major attractions of Paris.
Superb staff run the hotel and are willing to help any traveller in any way possible. Parking is very good, on-site. The restaurant and bar are outstanding.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 5, 2013
Dear Mr W.,

I thank you very much for choosing the Saint James Paris as your Paris home and for taking the time to post a review on TripAdvisor. It is of great value for us to receive the feedbacks from returning guests like you. Be sure it will be our pleasure to welcome you back often in the future.

Yours sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

We had a wonderful 9 day stay here. The staff at the desk and concierges were very friendly and helpful. Our room was spacious and clean. Easy access to the metro and a nice quiet neighborhood location make the St. James a real gem. Very interesting decor.

Room Tip: Choose a suite
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 5, 2013
Dear Mr L.,

Thank you so much for choosing the Saint James Paris for this long stay! We are all happy to read that you enjoyed the size and décor of our rooms and the service of our teams. It will be our pleasure to welcoming you back, hopefully soon.

Yours sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

Our first experience of France spent in this hotel. Great convenient location, directly opposite the metro stop. Room size was very good and spacious considering the talk about rooms in France were very small and pokey. The wifi in room also very handy. Can not really fault the room really and was wonderful to have a window that opened out to take in the outside atmosphere.

The overall impression of the hotel was that it was very classy however, becoming quite tired. It seemed to be undergoing some sort of renovation but a lot of the common area such as walk ways and lift foyers were in complete and still operating as though it was normal business without explanation.

Downside was that we reported that our safe did not work at least 5 times. We were given advice how to fix it but it did not fix the issue. We constantly reinforced that we had tried this and they would send someone to fix it. After 4 nights it remained broken and continued to remain broken at time of check out.

Except for this service fault the stay was enjoyable. its location was brilliant for an evening stroll around the opening to the Louvre or to the river but please be warned that all of the restaurants in this area are very pricey for what you get. We found much better priced restaurants on the other side of the river or in Notre Dames neighbourhood.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yves_Monnin, Directeur général at Saint James Paris - Relais et Chateaux, responded to this review, September 5, 2013
Dear Mr B.,

Thank you very much for choosing us for your first time in France! We are glad to read that you enjoyed the size of our rooms, which are especially large for Paris, and the warmth of our team. I would like to apologize for the unforeseeable maintenance works that needed to be done during your stay but am happy that they did not alter your global impression about our home. Regarding your safe, we are sorry for the trouble caused and we will inquire to see what happened exactly.
The 16th district is certainly one of the most exclusive in Paris so many restaurants are of high standards and priced accordingly, but there are also some very affordable options that our concierges are always happy to recommend.

We hope to have the pleasure of welcoming you back for a truly perfect stay in a spotless property.

Yours sincerely,
Yves Monnin, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saint James Paris - Relais et Chateaux

Address: 43 avenue Bugeaud, 75116 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Romantic Hotel in Paris
#3 Spa Hotel in Paris
#5 Luxury Hotel in Paris
#23 Business Hotel in Paris
#27 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Saint James Paris - Relais et Chateaux 4*
Number of rooms: 48
Official Description (provided by the hotel):
A few steps from the Champs-Elysées, the Saint James Paris is a 100-year old château surrounded by its own private garden, offering a unique experience of grandeur and intimacy, classicism and extravagance. Each of the 48 spacious suites and rooms exudes its own atmosphere. This eccentric family home also offers a mythical library-bar, a restaurant with Chef Virginie Basselot, a one-of-its-kind terrace in the garden, and a spa in partnership with Guerlain offering treatment rooms, steam-rooms and fitness. A member of Relais & Châteaux. ... more   less 
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Also Known As:
Saint James Paris Hotel Paris
Saint James Hotel Paris

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