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“Hotel Cancelled Reservation Without Adequate Notification” 1 of 5 stars
Review of Hotel Residence La Concorde

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Hotel Residence La Concorde
5 rue Cambon, 75001 Paris, France (Louvre / Place Vendôme)   |  
Hotel amenities
Ranked #1,402 of 1,795 hotels in Paris
Washington, DC
1 review
1 helpful vote 1 helpful vote
“Hotel Cancelled Reservation Without Adequate Notification”
1 of 5 stars Reviewed October 19, 2012

La Concorde management sent an email message three days before my arrival, canceling my 2-day stay (Sept. 26-27, 2012). I did not have access to read the email until two days before arrival; the hotel did not call my cell phone. The hotel maintained that my credit card was invalid. In the meantime, I received another email from Hotels.com confirming my La Concorde booking. I contacted the hotel immediately - management said since the credit card could not be processed, my reservation was cancelled. The hotel was completely full and in fact, Paris was totally booked, as a car show was in town. Hotels.com said it could do nothing except try to book another hotel. I checked with my credit card company, it had not denied any charges. I booked my own stay at the airport, as no other rooms in my price range were available in Paris. Lesson learned - I will never book through Hotels.com nor attempt a stay at La Concorde in Paris.

Stayed September 2012, traveled solo
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2012

First time to Paris, great location, stayed on 4th floor we think the floor for 3 nights, we think trhe floor was not quite straight, no we were not drunk but every time you stand up we felt dizzy. The lift has to be seen only room for one suit case and a small person. Breakfast good and very clean room. We did not like France will not go back, be very, very careful of pickpockets,yes they got us on the underground, we are old aged hence the young ones took advantage and surounded us with little ones qand a pregnant? one talked whilst the "little ones" pick my husbands walet

Room Tip: it is a quiet hotel
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trail BC
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 16, 2012

This hotel is in a great location, but it really needs a good cleaning. Breakfast is not included in the price. For the price you pay in Euro's breakfast really should be included.

If you can tolerate a dirty room, then by all means stay here.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sunbury, Australia
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 26, 2012

Excellent location in Paris. Starts on 3rd floor and goes to 5th. There is a lift that is older than me!
Location!
Service is great (Mo-Mo) is very friendly, very helpful, and speaks four plus languages well. We stayed three nights and room was tidied every day. Everything in room seemed a little aged, grimy?, in need of a refurb.
Breakfast was excellent and plentiful - choice was small. Coffee machine was good! It puts a little chocolate in the cappuccino - now we all like it that way. Breakfast area was very clean. Mo-Mo loaned us some glasses to drink wine in our room - even offed wine glasses and loaned a corkscrew.
We walked every where except to Versailles - Location! made up for a lot and good value for the location...

Room Tip: Take ear plugs
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2012

A real real estate gem as it's perfectly located. A walk away from the flagship Chanel and Hermes shops. Don't expect fab rooms and excellent breakfasts, but then who cares, you're in Paris. From the hotel you can walk to Le Fumoir for breakfast, followed by endless hours of shopping on rue St Honore...We stayed in the attic that was larger than the other rooms. On a clear day we could see the top of the Eiffel Tower and went happily to bed. It's a great value for money hotel in a prime district.

Room Tip: The attic.
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pasig
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 1, 2012

Modest place if one needs a jump off point to visit tourist spots and shop in Paris. Rooms are quite small, breakfast is simple, but receptionists are really helpful. The place has a quaint atmosphere, from the tiny, tiny elevator, to the circular staircase.

Room Tip: I am not sure how varied are the rooms to choose from. We got a room with 3 beds. It was adequate en...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Welland, Canada
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 31, 2012

Good place to sleep, beds were comfortable. If you're touring Paris museums and tourist attractions, this is quite central. Did not spend time in room at all, so much to see and do in Paris! Metro close by. Not a "Hilton", but it is quaint, and makes you feel like you are in the heart of Paris.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Residence La Concorde

Address: 5 rue Cambon, 75001 Paris, France
Location: France > Ile-de-France > Paris > Louvre / Place Vendôme
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1,402 of 1,795 hotels in Paris
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Residence La Concorde Paris
Residence La Concorde Hotel

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