I've stayed at the hotel with my wife at the beginning of November 2012 to participate in a trade show that was happening in Paris. For 2 consecutive nights while I went out to have dinner someone entered in my bedroom (proved by the Hotel access log) and stole several items (credit card, clothes, gifts, perfums, ...).
The only thing that the hotel offered to support the problem was the address of the closest Police department to communicate officially the problem and a new room in another area of the hotel.
I've requested a feedback from them for the actions they would do to solve it, but no feedback was given.
At the same time I discovered that the Hotel is not safe (no security cameras in the corridors, no controls on the employees, ...). I informed my company (which selected this hotel) and we will no longer stay there. I've also informed some other companies and they probably will not select this hotel again.
So, be aware, YOU ARE NOT SAFE AT THIS HOTEL!!!!!!!!!!
- Official Description (provided by the hotel):
- Located in the heart of Paris in one of its most attractive districts, this Apart'hotel sits on the banks of the Seine opposite the Pont-Neuf, and is just a short stroll from Boulevard St-Michel. It is located in a legendary quarter, the crossroad of all cultural trends, where charming cafes, antiques dealers, art galleries and stylish fashion boutiques abounds. The banks of the Seine are lined with second-hand book dealers. From here, you can admire the magical view - the Pont Neuf and the ile de la Cite, with the Vert-Galant headland and the Place Dauphine, the Conciergerie (medieval prison) and, a little further downriver, the prestigious Louvre Museum and Musee d'Orsay. ... more less
- Reservation Options:
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- Also Known As:
- Citadines Prestige Saint-Germain-Des-Pres Hotel Paris
- Citadines Paris
- Citadines St Germain Des Pres