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“Great alternative” 5 of 5 stars
Review of Pullman Paris Centre - Bercy

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Pullman Paris Centre - Bercy
4.0 of 5 Hotel   |   1 Rue de Libourne | 1 Avenue des Terroirs de France, 75012 Paris, France (Bercy / Nation)   |  
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Escape & Save by Pullman
Ranked #205 of 1,794 Hotels in Paris
Certificate of Excellence 2014
brasilia, brazil
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Great alternative”
5 of 5 stars Reviewed November 29, 2012

Researched so much before going to Paris. Finally settled for Pullman Paris Bercy. No regrets! Clean, modern hotel with huge rooms. Friendly staff. Free Internet. Great breakfast. Best of all it is just a few steps to and from Bercy Village. Will definitely go back.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, January 2, 2013
Dear Barbara B.,

Thank you for your recommandation and your comment.
The entire team joins me to wish you a happy new year and hope to welcome you back.

Yours sincerely,
Sébastien de Courtivron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,639 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 22, 2012

The rooms are not generous in size. If you are taller than the former French President you may have difficulty standing under the shower. While having a Nesspresso machine is a nice touch this is spoilt by them only providing polystyrene cups and just 2 caffeinated capsules. Connecting to the frequently dropping out WiFi is frustratingly tedious, and it is not up to making Skype calls. Don't hold your breath in the hope of a table creaking, spoilt-for-choice breakfast. It is about adequate for a business person grabbing something quickly before a meeting. Finally ensure your wife and children are safely locked away, as the 10.25 € in change I left by the side of my bed was swiped by some thieving hotel employee. Perhaps they think anything left in view is a gratuity, so be careful where you leave your car keys. I won't stay there again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear TopWomble,

We thank you for having taken the time to write your impression about the hotel Pullman Paris Bercy.

Regarding the size of the room, superior and deluxe rooms are at least 25m², Junior Suite 45m² ; we are sorry that this size did not meet you expectation.
Regarding wifi, we are deeply sorry for the mentioned experience. Our supplier has been informed to avoid any future occurrence.

Finally, your comment regarding the 10.25€ catch my entire attention. Could you please contact me directly by email h2192-qc@accor.com. I really need to have more details to take the appropriate measures.

We truly hope to have the opportunity to better serve you in the future.

Yours sincerely,
Sébastien de Courtivron
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Edmonton, Canada
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 15, 2012

The metro is only minutes away through Bercy Village so accessing downtown is very easy and fast.
We had two different rooms at this hotel. In the first I couldn't help but notice how dirty and stained the carpet was and the sink was backed up. They fixed the sink very quickly. In the second room the carpet was fine and the room was clean. A very helpful and appreciated touch was that the water, coke and orange juice in the minibar was free, although that might have been because of the room rate. There was also enough room in the refrigerator for my yogurt and cheese.
The reason I'm giving this a very good rating is because of the staff, specifically the concierge, who went out of his way to have us included on a tour of Musee des Arts Forains.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear Mic R,

We thank you for your message.
We are glade to inform you that the hotel is undergoing an embellishment of every room of the hotel.
We hope to have the pleasure to welcome you back for you and your friends to discover them.

Yours sincerely,
Sébastien de Courtivron
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2012

The Pullman Paris Bercy had nice, clean accommodations, a good staff, and was in a good location. Although the hotel is a very long walk from many of the tourist sites, it is adjacent to Bercy Village, which has lots of shops and good restaurants. The village also has a metro station which makes the area convenient to the Louvre, Notre Dame, the Jardin du Tuileries, and other must see sites. I was able to arrange a massage prior to my arrival via e-mail. There is a small gym, sauna, and massage area on the lower level. The Seine river is across the street and makes a wonderful place to stroll nearly any time of day including after dark. There was also a wine festival a block away.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear Bacebawl,

The entire team joins me to thank you for your message.
To mention the safety and neighbourhood of the hotel is a good precision for other travellers.

We truly hope to have the pleasure to welcome you back.

Yours sincerely,
Sébastien de Courtivron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Achterveld, The Netherlands
Top Contributor
119 reviews 119 reviews
85 hotel reviews
Reviews in 77 cities Reviews in 77 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 11, 2012

Bercy Village is a rather nice area with many shops, restaurants and cinemas. It's a bit far out from the centre but metro 4 provides a fast connection with Chatelet, Opera and Louvre. Hotel has spacious and comfortable rooms. Good but small gym. Very quiet and reasonably priced. Nice breakfast buffet

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear PvLAchterveld,

We thank you for your message.
We hope your next stay will be as pleasant as the previous one.

Yours sincerely,
Sébastien de Courtivron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
112 reviews 112 reviews
108 hotel reviews
Reviews in 87 cities Reviews in 87 cities
162 helpful votes 162 helpful votes
2 of 5 stars Reviewed November 10, 2012

This is an expensive hotel not in the centre of Paris. Yes the region around is nice, but considering the cost it just doesn't push my buttons. It was a work trip again so not my choice but there are better value places closer to the town that I would choose over this one anyday.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear JB30,

Thank you for your message. We are sorry that the hotel did not meet your expectations.

However, we are surprised to read your comment. As you came in 2008, you already knew the location of the hotel. It has not changed for the last 4 years, same for the value for money!

The entire team remains at your disposal if you need any further information regarding your eventual future booking.

Yours sincerely,
Sébastien de Courtivron
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Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed one night at this modern hotel at the end of an organised tour and it was easily the best of the 13 others included. Rooms were spotless and the beds extremely comfortable. There was a large bath in the bathroom and quality toiletries are provided. The hotel is located outside the central city area in what seems to be a business/conference centre district, however it is very close to an outlet type mall with lots of small restaurants and housewares shops.
Not the hotel choice if you like to be in the centre of things or stay in a "traditional" Paris hotel, but a good choice for a more relaxed visit to Paris.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h2192-qc, Directeur général at Pullman Paris Centre - Bercy, responded to this review, November 26, 2012
Dear Travelqueen57,

What a compliment to be "the best of the 13 others" hotels you have stayed.
Indeed, the hotel is not the city center and thanks to the metro, you reach the central city in 3 (Chatelet) or 5 stations (Saint Lazare).

We look forward to welcome you back soon.

Yours sincerely,
Sébastien de Courtivron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris Centre - Bercy

Address: 1 Rue de Libourne | 1 Avenue des Terroirs de France, 75012 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Bercy / Nation , Reuilly
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#91 Business Hotel in Paris
#95 Romantic Hotel in Paris
#96 Family Hotel in Paris
#112 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Paris Centre - Bercy 4*
Number of rooms: 396
Official Description (provided by the hotel):
The luxury Pullman Paris Bercy hotel is in the heart of the Bercy Village pedestrian quarter. A few steps from the Grande Bibliotheque and Palais Omnisport as well as close to the Bastille and the Marais, the hotel is just a 7 minute metro ride from La Madeleine. Your meetings and events are well taken care of thanks to our 1800 sqm modular convention centre equipped with the latest cutting edge technology. Realise complete comfort with modern interior design and large elegant and lightfilled spaces. ... more   less 
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Also Known As:
Pullman Paris Bercy Hotel Paris
Accor Paris Bercy
Sofitel Bercy

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