Know that I am NOT an ugly American who doesn't appreciate other cultures or customs. However, for the price paid, this hotel lacked in many ways. First, when booking, we were told breakfast would be included. We did not notice on our confirmation that it wasn't added, so when we arrived, we were told it wasn't added of course, despite the price remaining as it was quoted. We were upgraded which was nice. However, the hotel is TIRED. It is featured in so many great films, and we had wonderful expectations of the charm that was apparent there. Once we were in our room, we noticed old bed stained bed covers, old, stained carpets, and a general aloofness of the entire staff. The concierges acted like we were bothering them with a question,. Getting a knife and a wine opener from the kitchen was close to impossible (we finally opted for the wine opener and used a toothbrush as a knife). The shower was typical European where taller people have to do the limbo to rinse their hair. Tha bathroom was beautiful, though, and the room was right across the street (think LOUD) from the Louvre with a beautiful view of the Eiffel Tower. Oh, and I forgot to mention the paper thin walls. These became apparent during the 1:30 a.m. coitus session of the folks in the room DOWN THE HALL (there was no room next immediately next to ours) and the vomiting session on the other side at 3:45 a.m. Thank goodness my daughter is a heavy sleeper. Overall, stay somewhere else, with people who want you there and enjoy showing others their beautiful city.

I wanted a great Paris location, and this hotel had it. It was quite expensive, and I was looking forward to a good room and stay. It was not. My room for over 250 euros was the size of a prison cell. Twin bed, no comfortable chairs, no shower, and internet did not work. When i complained to the front desk (who told me I was in a "very nice" room), they told me that Americans did not appreciate French hotels. I travel 80 nights a year outside the US. this is by far the worst room I have seen. They did not refund internet or make any amends, and the arrogant attitude at the front desk did not help.

From my travel experience this hotel shall not be ranked with four stars. Please don't take me wrong, the premises are centrally located with an easy enjoyable walk to most important destinations in Paris; lobby is antiquely inviting and even personnel is extremely pleasant to see and serve you as a client. But once you flutter through the looby to your room, you are really begin to question your confidence whether you made a right decision by purchasing few nights at this overpriced and a bit aged property. We stayed at classic room, which was 15 sq/m and the smallest and the cheapest option available. There was literally no place to step once two midsized luggages had been situated on the floor. Carpet was old and some of the bathrooms trim was visually deteriorated at the bottom. Bed was clean, fresh and semi comfortable. In conclusion I think this hotel is rather tree star hotel and shall be rated properly.

The Regina Hotel is perfectly situated in the 1st arrondissement, next to the Louvre and the Tuileries. The rooms were larger than the usual Parisian rooms, well-appointed with great updated bathrooms. Substantial closet space, comfy beds. But the best part was the attention we received from the staff. The concierges were awesome, especially Michel. He gave us a great recommendation for the best dinner we've ever had in Paris - Lasserre - and, of course, made all the arrangements for us. My French is limited but I was never felt to be inadequate because of it. The staff is exceptionally warm, welcoming and helpful - and they speak many languages! We'll be back!
Patricia and Ron