My friend and I stayed here the end of January. The only issue I had with the hotel was during check-in. After an overnight flight, we arrived in the morning and were very tired. The hotel was nice to accommodate us and let us check-in. There were not many people in the hotel so it did not seem to be a problem. However the woman who checked us in was quite unpleasant. I think her name was Monica. Any time you asked her a question she would give a slightly dirty look--like a "why are you asking any questions?!" look. For instance, I asked about staying in the main building since the hotel was not full. She looked at me as if I had two heads and actually gave me a dirty look! She clearly did not want to be bothered. In fact, while we were checking in, someone from one of the rooms called because he was having trouble getting on the internet. If she had to repeat anything just one more time, she became exasperated and kept rolling her eyes. She then ended up giving us a room with only one bed when the room we booked was for either one queen or two twins. She told us if we wanted two twins, we would have to pay another 30EUR per day! . The good news is, however, that she was the only person at the hotel who was unpleasant. When we got to the room, there was a loud banging that sounded like construction for the next three hours. We called to complain and the person at the front desk (definitely not Monica), promptly changed our room to one with twin beds at no extra charge! Clearly, Monica just wanted to give us whatever SHE wanted to give us and had no intention of being helpful, nice or accommodating. NOne of the qualities you would expect of an employee at a hotel.
Apart from the check-in experience, the hotel was great. The rooms essentially looked as they did on the website. The rooms were clean but small. The neighborhood was very safe and seemed to be in a more upscale area of Paris. we walked around late at night and felt safe. The hotel was near the Metro and the overlook to the Eiffel Tower (not exactly to the Eiffel Tower if you actually want to see it up close and go up) which was only a 10 minute walk away. It was also near banks, cafes, grocery stores and restaurants--the most notable being "La Carette", which is popular for its macaroons and pastries. In fact, I promised friends and family I would bring back Macaroons and was able to go to La Carette the day I was leaving Paris to buy macaroons to bring home with me at 7a.m.! The hotel is not in the center of all of the tourist sites. It is still about a 15 to 20 minute subway ride from the center of Paris where the Louvre, Musee D'Orsay and the main shopping areas are located but it was not a problem getting on the Metro.