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“What a find!” 5 of 5 stars
Review of Emeraude Louvre Montana Hotel

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Emeraude Louvre Montana Hotel
4.0 of 5 Hotel   |   12 rue Saint Roch | 01 Arr., 75001 Paris, France (Louvre / Place Vendôme)   |  
Hotel amenities
Ranked #151 of 1,793 hotels in Paris
Devon
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“What a find!”
5 of 5 stars Reviewed December 14, 2012

Wonderful hotel in every aspect. We were upgraded to a superior room (no.14). It was huge, clean and styled excellently. For a city hotel our room was so quiet, no outside noise at all!

Hotel staff were friendly and helped us book a restaurant for the night.

The location was amazing. Just come out of the Tulleries Metro, walk about 30 seconds and there you are.

If we ever return to Paris I won't hesitate to stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvain L, Directeur général at Emeraude Louvre Montana Hotel, responded to this review, January 7, 2013
Dear Customer,
First of all we would like to thank you for taking the time to write a review about your stay in our hotel.
We are delighted that our services met your requirement and that our staff helped you to have a nice stay.
It will be our pleasure to welcome you again.
Kind regards,

Sylvain ¨Planelles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Singapore
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 9, 2012

The hotel had a great location - a stone's throw from Louvre and Rue St Honore had so much to offer, we spent all our time walking along that road!

The rooms are definitely not Parisien size, we could actually open up all our luggages properly and the bathrooms are of a great size too! There are windows that open up to the balcony so that adds to the charm... Only thing was the morning traffic was a bit noisy, but that's fine...

Didn't try the breakfast though it was available at 16 euros per person

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvain L, Directeur général at Emeraude Louvre Montana Hotel, responded to this review, January 7, 2013
Dear customer,
Thank you for such a nice commentary about your stay at Louvre Montana Hotel.
The location of the hotel is essential when you are in Paris to have time to visit everything.
We hope to welcome you again for you next trip to Paris and that you will have breakfast with our daily fresh products.
Sincerely,

Sylvain Planelles - Manager
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Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2012

It is a very charming hotel and very well located. The room was quiet and there was no noise from street even being on street side.

The staff is very friendly and Ari and Diana are outstanding.

If I return to Paris, certainly this hotel will be my first option

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvain L, Directeur général at Emeraude Louvre Montana Hotel, responded to this review, January 7, 2013
Dear Customer,
We would like to thank you to having taken the time to let a commentary about your stay with us.
It is a pleasure to read that our services satisfied your expectations. Our staff will be glad to acknowledge that you appreciated what they do.
This will be our pleasure to welcome you again.
Sincerely,

Sylvain Planelles - Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kernersville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 26, 2012

We visited Paris in Nov, the hotel location was fantastic and the staff was wonderful. The hotel is registered as a 4 Star but was no more than a 2. The rooms were small, even compared to European standards. The first room we had, the floor sloped and the bed was uneven due to it- one side was higher than the other. The staff allowed us to switch to another room, it was better but tiny. This hotel has the smallest elevator I have ever seen, we had 2 suitcase and a carryon and had to send our bags up on their own as a person could not fit with them. Hotel is in definite need of a renovation, photos on line are misleading.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvain L, Directeur général at Emeraude Louvre Montana Hotel, responded to this review, January 7, 2013
Dear Customers,
Thank you for having taken the time to share with us your experience at Louvre Montana Hotel.
We understand your remarks, towards the size of the rooms, even if we regret the consequently harsh judgment in your rating of the hotel. We do however mention the exact size of our rooms on all web sites.
Regarding the problem that you had with the first room, we are really sorry for the inconvenient, this was a technical problem that occurs one night before your came and the staff wasn’t aware about it.
We would like to let you know that we changed all the beds in November in order to guarantee a good sleep to our guests.
You have to know that the hotel is situated in a historical area and we cannot change the elevator because it is a patrimonial heritage. It gives you the possibility to feel like in a typical French house. The hotel was renovated last year and pictures that you can find on different web sites are updated.
Sorry again about what happened in the first room you had and we hope that you will nevertheless reconsider visiting us again.

Sincerely,

Sylvain Planelles - Manager.
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Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

Staff is friendly & helpful. We were on Floor 3, on the street side. View only if you craned your neck to look out the window, but we were okay with that because the only time we were in the room, we were exhausted and ready to sleep. Room extremely quiet; no noise bothered us from the street or rest of the hotel. Also very clean & larger than normal bathroom.

We were travelling with family of four, and had room with one king, one twin and one rollaway. A little cramped, but we were fine and were happy they would accommodate us in one room.

Only negatives were no fan in the bathroom, so it got quite damp & steamy after showers (with four people showering). Also, the only mirrors were in the bathroom--would be nice to have one mirror in the room itself.

No problem with WiFi connection. Breakfast was fine. Once again, friendly service in breakfast room. Not extensive, but nice choices in croissants, cheeses, etc. We stayed in November, so preferred to eat at hotel since it was too chilly to go somewhere & get coffee & sit in the gardens in the early morning.

The location is convenient to everything! And everything you read here about Diana is absolutely true! She is a jewel! Other desk staff also helpful and all spoke English.

We stayed for 5 nights and service never wavered from excellent. Will definitely stay here again.

Room Tip: Not much of a view from 3rd floor, but absolutely no noise from street.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvain L, Directeur général at Emeraude Louvre Montana Hotel, responded to this review, January 8, 2013
Dear Customers,
Thank you very much for your kind commentary about your last stay in our Hotel.
This is an important review that will help our next customers to have an idea about the services and the staff of our hotel. We have forwarded your compliments to our staff.
Your opinion is very important to us as we are always trying to improve the quality of our services. And we planned for 2013 to put mirrors in our rooms.
Looking forward to welcome you again.
Sincerely,

Sylvain Planelles - Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2012 via mobile

Great location, nice lobby and very friendly staff.

But... Do you know these places with that particular sweet smell from the bathroom? And you wonder where the yellowish colour on the bottom of the shower courtain is coming from?

These rooms could use some serious renovation. I was in no. 44.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

Just had a 2 night stay at the Louvre Montana - it is my second visit and I would not hesitate to recommend. Location is fantastic and the staff very friendly, with excellent English spoken. Room on this stay compact, but spotless. Comfortable bed, with good pillows and linen. It was also very quiet, a bonus with the hotel situated so close to the Rue de Rivoli

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Emeraude Louvre Montana Hotel

Also Known As:
Emeraude Louvre Montana Paris
Hotel Emeraude Louvre Montana
Address: 12 rue Saint Roch | 01 Arr., 75001 Paris, France
Location: France > Ile-de-France > Paris > Louvre / Place Vendôme
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service
Hotel Style:
#80 Luxury Hotel in Paris
#133 Family Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Emeraude Louvre Montana Hotel 4*
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