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“Great experience in the hotel” 5 of 5 stars
Review of Mandarin Oriental, Paris

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Mandarin Oriental, Paris
5.0 of 5 Hotel   |   251 Rue Saint-Honore, 75001 Paris, France (Louvre / Place Vendôme)   |  
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Complimentary Wifi
Ranked #9 of 1,793 Hotels in Paris
Dublin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great experience in the hotel”
5 of 5 stars Reviewed May 22, 2012

The motto EAST MEETS WEST is accomplished in the whole hotel (starting with the lobby, the design of the rooms, the menue of the restaurant and ending in the great bar). The location of the restaurant and bar in the courtyard is simply great. The gym and the pool are better than the state of the art. The staff is extremly friendly and helpful. I have never experienced something similar.The rooms are impressive, My wife (she did not want to leave the hotel) and I spent a very nice time there.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Sales & Marketing Coordinator at Mandarin Oriental, Paris, responded to this review, May 23, 2012
Dear client,

Thank you so much for taking the time to reviewing our property.

We are delighted to learn that your overall experience at Mandarin Oriental, Paris was so pleasant. Your kind comments will be shared among our staff.

We look forward to welcoming your wife and yourself soon again,

Sincerely,

Judith Kalfa
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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598 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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London
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 19, 2012

I travel very frequently to Paris and have stayed in many of the top hotels (Le Meurice, Bristol, Westin, Park Hyatt etc) but the Mandarin is simply the best by far. Great location and super-chic rooms done with great style as the Mandarin does best. Very tasteful Asian themed room design with state-of-the-art light controls and great B&O TV. Fantasic rain shower and bathroom. Like most Paris hotels the rooms are not huge but they have made great use of the space. Gym is one of the best I've seen in any hotel anywhere and there is also a fantastic pool (although I didn't use it). Did not eat at any of the restaurants although had breakfast which was ok but nothing amazing (room is quite small). Courtyard looks very nice for outside dining in the evening. Staff are quite friendly by Paris standards. All in all for the same price as Le Meurice it beats it hands down. Whenever our corporate rate is showing pricing in line with the alternatives I now stay here. Simply the best you can get in Paris.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Sales & Marketing Coordinator at Mandarin Oriental, Paris, responded to this review, May 24, 2012
Dear Guest,

Thank you for sharing your positive feedback with use. We are very grateful for your time.

It is a pleasure to read that your recent stay at Mandarin Oriental, Paris met your expectations and that we can count you among our returning guests.

We will share your review with our teams and we look forward to your next visit among us.

Sincerely,

Judith Kalfa
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 16, 2012

This is so far the most impressive hotel I have stayed at yet. From the moment I arrived at the entrance of the hotel, the staff could not do enough for us. The concierge, the check-in staff, the restaurant staff, the bar staff, the reception staff, the cleaners; they were all extremely helpful and courteous.
I stayed in a deluxe room and it was beautiful. The décor was beautiful. The size of the room was extremely generous. The little welcome treats were a lovely touch as was the turn-down service.
We ate in the Camelia restaurant and the food was divine. I have a couple of food allergies of which the hotel was pre-advised of & every dish that was brought out to me, the restaurant staff assured me that it didn't contain the ingredients that I was allergic to.
We also had a cocktail in Bar 8 which was also delicious. You could even have cocktails that was not featured on the cocktail menu...which I did! Nothing was too much trouble for the staff.
The location of the hotel was great also.
A truly magical experience at a wonderful 5* hotel and I would love to return one day.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Directeur général at Mandarin Oriental, Paris, responded to this review, May 24, 2012
Dear Guest,

On behalf of our teams, I would like to thank you for taking the time to reviewing your experience at our property.

Feedbacks from our valued guests are critical in our endeavour to provide the best service and facilities and we feel humbled by your kind comments.

Thank you for your appreciation, we look forward to welcoming you back soon at Mandarin Oriental, Paris.

With kind regards,

Philippe Leboeuf
General Manager
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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2012

I stayed at the hotel for a few days in March. The service was impeccable, and the lovely Diptyque scent for the toiletry and also from candles everywhere in the hotel was just lovely. I wish I can purchase the scent from Diptyque, but it is only for the Paris MO.

Breakfast was amazing, and room service, although a bit pricey, was delicious. Housekeeping, valet, front desk staff were all friendly. The location is unbeatable, surrounded by shops and a few steps from many tourist sites.

The only complaint I have is the bathroom. There is no handle in the shower/bathroom, and as the floor is a smooth white marble, it does get quite slippery, and one has to be careful or will fall down easily. Also, the shower door pushes out, and when you put the shower mat close to the door, it gets pushed away whenever the door is opened.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Sales & Marketing Coordinator at Mandarin Oriental, Paris, responded to this review, June 5, 2012
Dear guest,

Our valued clients’ feedback is essential in our effort to offer the best quality of service and features.

Thank you for providing us with your input. Please rest assured that your comments will be reviewed.

It is also a great pleasure to read that you fully experienced our exquisite location on rue Saint-Honoré.

We look forward to welcoming you back soon.

Judith Kalfa
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012

Even given the infancy of this hotel it was truly impressive! Everything about my stay was simply perfection - from the amazing Spa treatment, the friendliness and personal interactions with the bar guys, to the room service, the outstanding housekeeping staff, and the valet guys who jumped to my attention at a moment's notice!! Beautiful entrance, lobby & rooms - can't say enough! The obvious relationship building efforts by the entire hotel team made it a clear choice for me when I next visit Paris! Thank you for your warm & wonderful hospitality!

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Sales & Marketing Coordinator at Mandarin Oriental, Paris, responded to this review, June 5, 2012
Dear guest,

Thank you for sharing your comments with us regarding your recent stay at our Mandarin Oriental, Paris.

We are delighted that your experience met your expectations and we will gladly pass on your kind words to our staff.

We look forward to welcoming you back at Mandarin Oriental, Paris.

Sincerely,

Judith Kalfa
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 13, 2012

I came back a few weeks ago from this hotel. I have to say it was just simply an incredible experience and worth every penny.
Having stayed at many dissapointing hotels in Paris, I had given up on finding a good hotel in this city. I have to say this exceeds any expectations I had from the Mandarin Hotels.
Not only it is central and in one of the best locations of Paris. Once you are inside it is like an Asian Parisian oasis. All the chic of the French capital, all the comfort of the best Asian hotel.
Our room was simply beautiful with once of the best showers I have seen in a long time. Great views to the beautiful internal garden and so quiet you would forget you are in centre of Paris!
The stuff were polite, caring without being overwhelming... just a pure oasis that makes you forget about the world. The spa and swming pool will make you not want to leave!
We were there for a weekend but it felt like a really long holiday..... I just hope one day I will be able to return.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2012

Stay over during a work trip. Every single one of us had its own staff to check us in and show us to our room!!!
The room was spacious, bright, overlooking the courtyard. Just fantastic.
The staff was amazing, very friendly and ever so helpful!!
The Food and beverage outlets were very clean. The food was amazing. The breakfast (despite being EUR52) was excellent.
Location is great. 10mns walk from the bottom of the Champs elysees, Place Concorde!!
If you want to impress, the MO is the place to be!!!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOPAR_11, Sales & Marketing Coordinator at Mandarin Oriental, Paris, responded to this review, May 23, 2012
Dear client,

We would like to thank you for sharing your comments with us regarding your stay at our property.

It is a pleasure to read that your experience was enjoying and we will pass on your kind words to our staff.

We look forward to welcoming you back at Mandarin Oriental, Paris.

Sincerely,

Judith Kalfa
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Paris

Address: 251 Rue Saint-Honore, 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Louvre / Place Vendôme
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Paris
#5 Spa Hotel in Paris
#7 Luxury Hotel in Paris
#7 Romantic Hotel in Paris
#33 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Paris 5*
Number of rooms: 138
Official Description (provided by the hotel):
Mandarin Oriental, Paris has a premier location on Rue Saint-Honore, surrounded by history and fashionable shopping. The hotel's 99 luxurious rooms and 39 suites offer guests an eminently stylish Parisian experience, and are among the most spacious in Paris. An inner courtyard camellia garden provides outdoor dining and is a peaceful oasis in the city. Other dining choices, include the two-Michelin star signature restaurant, Sur Mesure par Thierry Marx, Camelia, The Cake Shop and Bar 8, all under Executive Chef and Culinary Director Thierry Marx. The Spa at Mandarin Oriental, Paris brings relaxation in a peaceful, modern setting, and an indoor pool and a fully-equipped fitness centre complete the hotel's leisure facilities. ... more   less 
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Also Known As:
Mandarin Oriental, Paris Hotel Paris

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