Stayed here for four nights in early November. Had a balcony room (502, if I remember correctly), and a discounted rate for the time of year. (Note: I would recommend going for a balcony room). Overall we were happy with it, and we could have found it really great, but there were too many small points (all of them _easily_ fixable) that could have made it a much better stay.
First the good points:
- We picked this in large part due to location and were very happy with it. It is super close to a metro/RER stop (though getting to the RER part is a good hike through the underground station) - just around the corner. As others have mentioned, there's a supermarket and several close restaurants (though the only nearby one I ate at was McDonald's - I had a good reason...). It's right near a busy street, but is set back about a block and is actually a very quiet area (some might find it too quiet/deserted). The building across the street still had scaffolding, but no work was being done the days we were there, so it wasn't an issue. Easy walk to Notre Dame and the St. Michael's RER stop for the train to Versailles or to the Louvre in another direction. Reallly good base if you, like us, just have 2-3 days in Paris.
- The staff was friendly, everything was handled efficiently, etc. They printed off a couple of pages I needed printed one night for me.
- I liked that there were plenty of power outlets in convenient locations, and the wifi worked well.
- The rate with a discount was quite reasonable for Paris standards (though seem high compared to other places); not sure how I'd feel if I paid full price.
- The balcony was nice, though a bit cold for the time we were there, so we didn't spend much time on it. In general, I would recommend the balcony rooms, since I think they avoid some of the problems others have talked about, and the balcony was a nice feature. There's no privacy (but there are bars so that there's no security issue) between adjacent balconys, though.
- The room was small overall, but well-arranged, so that we had room for everything we needed. There was indeed a beam going through the middle of the room that I worried I would run into sometime, but never actually did, and it gave the room character.
- We thought the basic decor was nice.
Unfortunately, there were a lot of little things that could have been different that would have made us give it an unqualified support. I think most of these are easily fixable, and none are major things on their own, but collectively they made the experience less than it could have been.
- The room had a very odd smell to it most of the time when we'd come in. We'd get to where we didn't notice it after half an hour or so, but it was very odd, and we couldn't place it. Not totally unpleasant, but not nice, either. Maybe a cleaner-type smell of some sort?
- Cleaning the room could be better. Three examples:
--- One of the walls next to the bed had several stains on it: looked like small drops of blood or something. I don't know how easy it is to clean walls, and I know that's not a part of normal housekeeping, but it made the room have a dirtier feel than it probably really was.
--- Glasses and cups started out with paper underneath them in the bathroom and near the teapot. When a glass or cup we used was replaced, though, it was just set back down, rim down, on the countertop or tray. I know it seems small, but I don't like drinking from the surface that was set down on a bathroom counter - would it have been that hard to replace the paper circle?
--- The little shampoo/soap bottle from a previous occupant was in the shower area when we were there. Was not removed while we were there, even though it was obviously empty.
- The first night, the bed was turned-down while I was out at dinner, with the bedspread and stuff removed. That was nice (and I thought this might be a typical every-night thing, then). But, the bedspread was never put back on the bed - the sheets/blanket were just straightened (not sure if changed or not, but not a big deal) each day.. So, the room had a sort of picked-up but not-fully-put-back feel each day. My wife did not join me there until the second night, so she never got to see the room "decorated" as it were.
- Left us only one towel one day.
- The water heater (for tea/coffee) still had standing water in the bottom of it, so we didn't really feel like using it. I'd have felt better if it had looked as though it was cleaned/checked by the staff.
- The room temperature stayed plenty warm (it was fairly cold when we were there), but the bathroom would get very cold at night. Unlike the other minor items, I'm not sure they could do much about this.
- While we were there, someone decided early one morning to smoke in their room, setting off the fire alarm, and causing us to get dressed and go down 5 or 6 flights of stairs in a rush. I expect this is not common, and the hotel can't avoid stupid guests, but the staff could have handled it better once they knew what it was. Several of us were standing around confused, and it was not until I actually asked a staff member what was happening that he told me it was not an issue and we could go back to the room. It would have been easier had he made an announcement to everyone in the lobby or something.
- The bed had an odd wedge near the head. I'm not sure why this was. My wife liked it, but I found it hard to sleep with.
Like I said, none of the little things was a big deal on its own, but all together they made the stay less pleasant than it could have been. We would stay there again, but we'd be more enthusiastic if the little things were better addressed.
Balcony rooms seem worth the extra expense.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.