My family, friends and I were staying in this hotel for many times in the past few years - mainly due to its good location. In the past the indifference of the staff was toleratable, it was more or less ok, and there were couple of people who made an effort. This time the experience was next to disastrous.
No welcome, no explanations, no nothing. The person on duty threw the keys in our direction without raising his head from the monitor.
No welcome drink, which used to be a good tradition.
The room was the smallest I have ever seen in this hotel ( stay away from room 202). As a loyal guest, you would expect more.
Promised free wifi was not working. After a long conversation with the hotel rep, it still did not work. After two days we have managed to join the network which was not even hotel's.
There is a renovation going across the street so the noise is unbearable.
grand hotel de champagne paris
Beds are uncomfortable and breakfast for 13 euro is a high way robbery.
On top of this we were in Paris on Bastille day. No one at the hotel warned us about this, and the fact that some metro stations will be closed, as well as some shops.
Also, I think that they are working with the most overpriced taxi in Paris. When we were taking off to the airport, the driver walked into the hotel, since the entrance street is blocked by the construction, picked us up. The meter was running all that time. I know taxis are tricky all ov the world, but all the worst experiences I had in Paris were happening in this hotel.
It such a shame that staff and owners do not care for their guests at all.
- Official Description (provided by the hotel):
- The Grand Hotel Dechampaigne Paris, built in the XVIth century, is the symbol of the French hospitality tradition, with delicate French decoration and architecture a refined service.Our staff will be pleased to welcome you in French, English, Spanish, Russian, Italian and German. The Grand Hotel Dechampaigne combines a high standard of comfort and the refined service of a friendly mansion within Paris: Few steps from, the Rivoli Street, les Halles, The Louvre Museum, Tuileries Garden, Concorde Square and Champs Elysees. ... more less
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- Also Known As:
- Grand Hotel Paris