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Hotel Bergere Opera - Astotel Paris: Traveler Reviews

3.0 of 5
34 rue Bergere | 9th Arr., 75009 Paris, France
Hotel amenities
Hotel Bergere Opera - Astotel Paris
Ranked #1,038 of 1,811 hotels in Paris
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252 reviews from our community

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Traveler rating
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Date Rating
Richmond, Virginia
Top Contributor
57 reviews 57 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Excellent staff”
5 of 5 stars Reviewed October 28, 2012

A very nice hotel, very Parisian in that most rooms are small but neat. Don't expect an American style hotel to be found in an ancient building at this price. Expect to pay $400 a night for that. But if you want to experience the real Paris this is a great choice.

Only two blocks to a metro stop unlike is shown on the online map we checked. It's a big stop with several entrances. Plenty of decent restaurants nearby - check my reviews!

Pleasant modern lobby with a restaurant for breakfast. Our breakfasts were included with coffee, cereal, ham, sausage, scrambled eggs, incredible croissants and other baked treats, cheese and name brand yogurt. Well stocked and unlimited refills. You won't leave hungry here.

Hallways are dark and uneven, elevator small and scary - typical - but our room, due to our 2 week stay, was upgraded to a larger room at no charge. We had two large windows that opened onto a small balcony, 2 beds, large bath and small toilet area. Besides the nightstand there were two tables and a comfortable chair. Flatscreen TV and cable.

As in most hotels both here and abroad, WiFi, while free, was in and out and only worked from a laptop and not from our iPhones.

Be forewarned - there is little to no free WiFi in Paris except at the Apple Store in the Carousel at the Louvre, so get a plan before you leave or buy a SIM card and a plan in Paris if your phone allows a swap.

Also be sure to get a mobile copy of Tripadvisor as their maps work without WiFi or Cell service including showing your current location. (How do they do that?) If you get totally lost, it has a big arrow that points you like a compass in the direction you need to go. You will need to download the Paris map within the application.

Also get an app that shows the Metro system without WiFi. We found ParisByMetro to be the best for the iPhone. Put in from and to stops and it tells you which direction to head and where to get off for each stop.

Another note of caution - this is a big city and restaurants and bars are everywhere - be sure to bring earplugs for Friday and Saturday nights. Also garbage pickup begins around 4 AM!

Always kept spotlessly clean by the maids, our only problem was with a malfunctioning safe which was taken care of. I never use hotel room safes for this reason.

I can't say enough about the wonderful staff at this hotel. They made our stay so much more enjoyable than it would have been without them. Always ready to chill a bottle of champagne or make dinner reservations or even grab us some silverware for something we'd purchased at the market.

I would definitely stay here again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Do not stay there”
1 of 5 stars Reviewed July 25, 2012

I stayed at the hotel for 3 nights and it was a truly bad experience. The room was small, which i could easily deal with, but it was smelly, filthy and simply disgusting. The once white curtains were almost black and the night curtains were absolutely dirty. The "chair" in my room was full of stains. Simple: don't stay there.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask barca02 about Hotel Bergere Opera - Astotel Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Worst Hotel Ever - truly awful in an indescribable way”
1 of 5 stars Reviewed July 20, 2012

Terrible service, terrible hotel. There are better hostels than this place. I found a receptionist in my room randomly at 11:30 at night "investigating a disturbance on the street" and hiding behind the curtain for 2 minutes before i spotted him. . breakfast is a disgrace, no room service, you have to go and get everything yourself. I've traveled for business and pleasure extensively to some of the poorest and undeveloped places on the planet but this hotel takes the prize as the worst i have ever visited. Unbelievably bad in every way - DO NOT STAY HERE

Room Tip: don't stay here
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask MarkunLondon about Hotel Bergere Opera - Astotel Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“ Perhaps the most convenient hotel in Paris”
5 of 5 stars Reviewed July 20, 2012 via mobile

Located in very convenient place, short walking distance to all the major sightseeing places, perhaps the best service hotel in Paris! And what was remembering to me - Carine Hucault, which was friendly, polite, caring and ready to help at any time. Thank u Carine! And by the way, she is the most beautiful hotel manager i've ever seen)

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Ask Erickssson about Hotel Bergere Opera - Astotel Paris
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manila
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“old hotel in a convenient location”
1 of 5 stars Reviewed July 19, 2012

very old hotel. rooms and toilets need renovation....bathtub sink was not working properly... staffs are unfriendly and waiters/waitress lack proper etiquette and manners.as they clean the tables and collect used plates so loud like they are angry... we asked the reception where to watch the moulin rouge show and was surprised by the staff's reply, "I actually don't know"..location is nice, close to the Grand Boulevard station and about 15 min. walk to La Fayette Galleria and Printemps.... will look for another hotel in our next trips to Paris....

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Irisc_888 about Hotel Bergere Opera - Astotel Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bergere Opera - Astotel Paris

Also Known As:
Best Western Hotel Paris
Best Western Bergere Opera
Best Western Paris
Paris Best Western
Address: 34 rue Bergere | 9th Arr., 75009 Paris, France
Region: France > Ile-de-France > Paris
Amenities:
Business Center Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #1,038 of 1,811 hotels in Paris
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Classic older hotel in quiet area - Close to the Opera, main stores and general auction rooms Drouot. ... more   less 
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