I had the worst experience ever with this hotel and Accor customer service and would advise you to avoid this hotel not to have the similar experiences.

When I was trying to make a reservation, they made two transactions(235 euros each) after showing me the message 'no transaction made on your credit card'.
Since then, for more than one month, I had to deal with several customer service people who were keep trying to pass my call to someone els, write many e-mails and wait for replies for weeks. Even after they told me the General manager was reported for the issue and would contact me as soon as possible, I had to wait another 10 days and couldn't hear anything from him/her.
Only after I e-mailed them and said I would visit the Accor HQ and the Pullman Paris Tour Eiffel, one manager replied me explanining that they canceled and refunded my money but couldn't inform me due to technical problems with e-mails. What a convincing excuse?!
After all this frustrating experience, they told me they would offer me a free welcome drink if I would stay there. What a hospitality!
I can't believe this hotel is one of the high-level hotels and a member of worldwide hotel chain. The whole process and attitude to the customer voice was horrible and even worse than two starred hotels or hostels!
If you do care about customer service and want to avoid the risk, you'd better not to choose this one. Personally, I wouldn't go for any Accor hotels.

It was the second time we stayed at this hotel. On arrival we were greeted by a very nice gentleman at the reception desk and staff were really friendly and helpful throughout our stay. Breakfast was plenty and delicious, we also enjoyed the amazing view for a while from the restaurant before setting off to exploring the city.
Apparently there was a renovation work going on at some parts of the hotel which we were not aware of. The newly designed interiors seen on the posters look really great, the hotel is going to look so much different when it will be finished. Otherwise it did not affect our stay or caused any inconvenience as we could not hear any noise at all.
Of course the location is unbeatable with both the Eiffel Tower and the metro station being literally 1 mins from the hotel which makes it a very convenient location for sightseeing and getting around in the city.
Our overall experience has been great and we'll definitely be back.

If you go to Paris and you are in love, or want to impress the person you are with, go to Hotel Pullman Paris Tour Eiffel. Hotel is next to the Eiffel Tower and the view from your room is breathtaking. Hotel is a very nice 4 star hotel, very good breakfast. Easy access to the underground station (Metro) and ROR.