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“First Time In Paris” 5 of 5 stars
Review of BEST WESTERN Hotel Folkestone Opera

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BEST WESTERN Hotel Folkestone Opera
3.5 of 5 Hotel   |   9 Rue Castellane, FR 75008 Paris, France (Champs-Élysées)   |  
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Hotel amenities
Ranked #95 of 1,795 hotels in Paris
Chicago, Illinois
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
“First Time In Paris”
5 of 5 stars Reviewed May 25, 2013

Our travel agent recommended this small hotel and we were delighted with our accomodations.
Our room was lovely overlooking the small street in front with windows that opened a nice size bathroom and the overall ambiance of the hotel. We had a wonderful breakfast every morning that was replenished by a very attentive employee. The front desk arranged tours for us, everyone we encountered at this liitle gem went out of their way to make our stay memorable.
Thank you and we hope to be back.

Room Tip: Recommend the larger room we stayed in 203 room quiet
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 28, 2013
Good Morning From Paris !
It was your first time in Paris but not the last one...We hope that you'll come back too !!
Thank you for your nice comment,
regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Horsham, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 20, 2013

We have stayed at this perky little hotel at each of our three visits to Paris and it never disappoints.So wonderfully located on a quiet little street close to some of the best shopping and sights in this magical city,Hotel Folkestone Opera more than satisfies our demands. The rooms are intimate and ever-so clean, the bathrooms being especially attractive, and as for the beds, we always have a great sleep due to their quality and the fact that the area is so quiet.
I am always so impressed by the front-desk people-courteous and always so helpful whatever your request and all speak excellent English too. I must admit that I am on first-name basis with most after our three visits! Free use of the computer,printer and wi-fi,are definite added bonuses. The breakfast room downstairs is very well organized and spacious and the ladies who serve there are so lovely and attend any special requests. The breakfast is described as continental by a few Tripadvisor reviews but we have found that it should be given a much higher rating-great choice of cereal, fruit, both fresh and canned, eggs of your choice, pastries, meats, yoghurts, cheeses, scrumptious breads or toast, to me add up to full on breakfast!!
And the best thing about this Hotel? If you can snare it, a little balcony makes your stay just perfect. A wine ,cheese,jambon and perhaps some delicious strawberries from the nearby fruiterer, at the end of a Paris day ,out on your balcony- aaahhhh, heaven!

Room Tip: Beg for a balcony !!!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 22, 2013
Good morning from Paris ! Thank you so much for your loyalty and this kind comment.
We are so pleased you enjoyed your time with us and all the staff joins me to thank you to visit us in Folkestone
Kind regards
Anne-Marie
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Fort Walton Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

Really enjoyed our stay at the Best Western Hotel Folkestone Opera. We spent 6 nights. The room was clean, the staff very friendly, and the location wonderful. We arrived on Monday morning about 900 and were allowed check in early. Daily breakfast starting Tuesday was pleasant. It included yogurt, hard boiled eggs, pastry, fruit, coffee, and more.

Room Tip: Our room was on the 6th floor. The room was quiet and the elevator worked fine.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 20, 2013
Good morning from Paris, we hope you had a nice trip back to Florida !
Please send us some sun and few degrees…here is still winter time…
Thank you so much for your kind comment, in taking time to wrote what you like in our hotel, you help us to improve, day by day, our services.
We which that you made all you wanted in six days in Paris
Regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2013

My boyfriend and I used tripadvisor to plan our trip to Paris and found this hotel. Just spent a few nights at this hotel last week and it was great. We took a cab over from CDG (45 Euros) on a Thursday morning - it's located on a side street walking distance to major attractions (we just thought the walk to the Eiffel Tour was a bit long). It was very clean and front desk were very nice and helpful! Lobby is on the small side but nicely decorated (as was the breakfast room). As for the rooms - think small and then it'll be a little smaller than you expected! We were hoping for a room with a small terrace but couldn't get one. But everything considered it was big enough for two people and one large suitcase (and smaller bags). The beds and pillows were great - after a long day of sightseeing - you want a comfy bed and pillows. At first we were taken aback by how small the room was.... but after a couple of days we were fine and decided we'd definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 14, 2013
Good Morning from Paris !
We are glad you decided to stay with us, as you wrote, even if Parisian’s rooms are smaller than you expected, we are pleased you definately enjoy your stay in Folkestone.
We hope to see you again in Paris,
have a nice summer !
Kind regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyneton, Victoria, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 10, 2013 via mobile

We spent four nights at this hotel and found it was a very nice stay, the rooms are very small, even when compared to other European countries we have stayed at, but they are clean, modern and comfortable. When touring you really only spend the early mornings and late night at the hotels so this was fine by us. The staff are lovely and helpful from the front desk, the breakfast room, to the cleaners. The only issue we had was with the person in the next room, they weren't really doing anything wrong, just watching TV but you could hear everything. We wore earplugs during the whole of our stay.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Thank you for your comment.
We are glad you enjoyed your stay with us even with thin walls and earplugs…
We try to improve it in renovation time and I understand it’s could be a trouble when we’ve got the habit to sleep in silence.
We hope you had a nice trip back !
Kind Regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
100 reviews 100 reviews
73 hotel reviews
Reviews in 49 cities Reviews in 49 cities
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed May 1, 2013

Wonderful Stay

We arrived at the Best Western Folkstone by taxi from the Paris Gare du Nord( train station). Takes about 10 minutes or so.
Cost was about 11 Euros. Hotel is located in the Opera District. Very convenient, close to restaurants, shopping and the Metro(Madeleine). Area is upscale and quiet..
We were greeted warmly / check-in was a breeze.
The hotel lobby is nicely decorated with art work comfortable chairs and lots magazines also lobby has a small bar. I saw a computer for your us also.
Our room( 407) was nicely decorated, clean and comfortable.. Hotel rooms are small in Paris, this is no exception room just right for 2 persons. The bathroom is done in white( I liked that).We had a shower and tub in the bathroom. Overall the hotel appeared to be very clean. Our room looked out over the street/ we slept soundly. If the light bothers you there is a panel in the window that come down to shut out the light from the street at night
Buffet breakfast is the normal French breakfast and was good. The breakfast area is located in the basement. You can take the elevator or the cute winding stairs to get to it. The elevator can hold two or three normal size people, no more. Dining area is nicely set up with a lady there to help you. The hotel does have internet connection, I can’t remember if there is a cost ,wi fi and breakfast were included in our room rate. All the hotel staff I encounter in the halls and breakfast area were friendly and pleasant. I would stay here again.

P.S I stayed here about 10 or more years ago and I can say the hotel has done a very good job in remolding and updating the rooms.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Thank you for your support concerning our last renovation ; we are glad you like it !
For information, internet corner and wifi in all rooms are free.
We hope to welcome you in Folkestone Hotel, and may be, before 10 years… !!!
Kind Regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2013

Stayed in the hotel around Christmas 2012.

The Hotel is in a small side road of Madeleine, so you won't have traffic noise or anything and just few minutes walk to the metro.
The rooms were clean and the staff is very friendly and always helpful.
Breakfast had a good variety of all you need and was fresh and tasty.

We had a lovely stay and will stay again at our next Paris visit.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Google Translation
Muchas Gracias para su comentario, muy amable y sympatico.
Esperamos verte de nuevo en Paris,
Cordialmente
Anne-Marie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Hotel Folkestone Opera

Address: 9 Rue Castellane, FR 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#62 Business Hotel in Paris
#63 Family Hotel in Paris
#129 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hotel Folkestone Opera 3.5*
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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