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“Lovely hotel and nice location” 5 of 5 stars
Review of BEST WESTERN Hotel Folkestone Opera

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BEST WESTERN Hotel Folkestone Opera
3.5 of 5 Hotel   |   9 Rue Castellane, FR 75008 Paris, France (Champs-Élysées)   |  
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Hotel amenities
Ranked #114 of 1,796 hotels in Paris
Fort Walton Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
“Lovely hotel and nice location”
5 of 5 stars Reviewed May 15, 2013

Really enjoyed our stay at the Best Western Hotel Folkestone Opera. We spent 6 nights. The room was clean, the staff very friendly, and the location wonderful. We arrived on Monday morning about 900 and were allowed check in early. Daily breakfast starting Tuesday was pleasant. It included yogurt, hard boiled eggs, pastry, fruit, coffee, and more.

Room Tip: Our room was on the 6th floor. The room was quiet and the elevator worked fine.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 20, 2013
Good morning from Paris, we hope you had a nice trip back to Florida !
Please send us some sun and few degrees…here is still winter time…
Thank you so much for your kind comment, in taking time to wrote what you like in our hotel, you help us to improve, day by day, our services.
We which that you made all you wanted in six days in Paris
Regards
Anne-Marie
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455 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2013

My boyfriend and I used tripadvisor to plan our trip to Paris and found this hotel. Just spent a few nights at this hotel last week and it was great. We took a cab over from CDG (45 Euros) on a Thursday morning - it's located on a side street walking distance to major attractions (we just thought the walk to the Eiffel Tour was a bit long). It was very clean and front desk were very nice and helpful! Lobby is on the small side but nicely decorated (as was the breakfast room). As for the rooms - think small and then it'll be a little smaller than you expected! We were hoping for a room with a small terrace but couldn't get one. But everything considered it was big enough for two people and one large suitcase (and smaller bags). The beds and pillows were great - after a long day of sightseeing - you want a comfy bed and pillows. At first we were taken aback by how small the room was.... but after a couple of days we were fine and decided we'd definitely stay there again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 14, 2013
Good Morning from Paris !
We are glad you decided to stay with us, as you wrote, even if Parisian’s rooms are smaller than you expected, we are pleased you definately enjoy your stay in Folkestone.
We hope to see you again in Paris,
have a nice summer !
Kind regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyneton, Victoria, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 10, 2013 via mobile

We spent four nights at this hotel and found it was a very nice stay, the rooms are very small, even when compared to other European countries we have stayed at, but they are clean, modern and comfortable. When touring you really only spend the early mornings and late night at the hotels so this was fine by us. The staff are lovely and helpful from the front desk, the breakfast room, to the cleaners. The only issue we had was with the person in the next room, they weren't really doing anything wrong, just watching TV but you could hear everything. We wore earplugs during the whole of our stay.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Thank you for your comment.
We are glad you enjoyed your stay with us even with thin walls and earplugs…
We try to improve it in renovation time and I understand it’s could be a trouble when we’ve got the habit to sleep in silence.
We hope you had a nice trip back !
Kind Regards
Anne-Marie
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Houston, Texas
Top Contributor
105 reviews 105 reviews
75 hotel reviews
Reviews in 50 cities Reviews in 50 cities
224 helpful votes 224 helpful votes
4 of 5 stars Reviewed May 1, 2013

Wonderful Stay

We arrived at the Best Western Folkstone by taxi from the Paris Gare du Nord( train station). Takes about 10 minutes or so.
Cost was about 11 Euros. Hotel is located in the Opera District. Very convenient, close to restaurants, shopping and the Metro(Madeleine). Area is upscale and quiet..
We were greeted warmly / check-in was a breeze.
The hotel lobby is nicely decorated with art work comfortable chairs and lots magazines also lobby has a small bar. I saw a computer for your us also.
Our room( 407) was nicely decorated, clean and comfortable.. Hotel rooms are small in Paris, this is no exception room just right for 2 persons. The bathroom is done in white( I liked that).We had a shower and tub in the bathroom. Overall the hotel appeared to be very clean. Our room looked out over the street/ we slept soundly. If the light bothers you there is a panel in the window that come down to shut out the light from the street at night
Buffet breakfast is the normal French breakfast and was good. The breakfast area is located in the basement. You can take the elevator or the cute winding stairs to get to it. The elevator can hold two or three normal size people, no more. Dining area is nicely set up with a lady there to help you. The hotel does have internet connection, I can’t remember if there is a cost ,wi fi and breakfast were included in our room rate. All the hotel staff I encounter in the halls and breakfast area were friendly and pleasant. I would stay here again.

P.S I stayed here about 10 or more years ago and I can say the hotel has done a very good job in remolding and updating the rooms.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Thank you for your support concerning our last renovation ; we are glad you like it !
For information, internet corner and wifi in all rooms are free.
We hope to welcome you in Folkestone Hotel, and may be, before 10 years… !!!
Kind Regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2013

Stayed in the hotel around Christmas 2012.

The Hotel is in a small side road of Madeleine, so you won't have traffic noise or anything and just few minutes walk to the metro.
The rooms were clean and the staff is very friendly and always helpful.
Breakfast had a good variety of all you need and was fresh and tasty.

We had a lovely stay and will stay again at our next Paris visit.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, May 13, 2013
Google Translation
Muchas Gracias para su comentario, muy amable y sympatico.
Esperamos verte de nuevo en Paris,
Cordialmente
Anne-Marie
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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 16, 2013

I stayed here from 7-11 April 2013 and the hotel is great.It's at Madeline station and near to Opera. The hotel had just been renovated and the room is clean. They even give me a box of chocolate as a gift when arrived! The breakfast is great and the staffs are courteous. Given my budget, this is a fine hotel even though it's consider as a 3 star. Well done!

Room Tip: Room on the higher floor
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, April 19, 2013
Thank you very Much Sir for your kind comment,
You give us the pleasure to improve our services day by day.
We hope to welcome you in Paris !
Regards
Anne-Marie Gerbault
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
116 reviews 116 reviews
70 hotel reviews
Reviews in 64 cities Reviews in 64 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 16, 2013

I wasn't expecting much from a hotel at this price point and in the heart of Paris, but the Best Western exceeded my expectations.

Good:
* Clean rooms. Larger than I expected: most Paris hotel rooms are tiny until you start shelling out many hundreds of euros per night. I have stayed at more expensive hotels with smaller rooms.
* Comfortable bed, good amenities in bedroom/bathroom.
* Surprisingly quiet, given how many rooms are packed into a small space. Maybe I just got lucky in having courteous guests around me.
* Decent breakfast for a hotel in this category. No, it is not extravagant. But other hotels in Paris have much simpler breakfasts.
* Friendly front desk staff. Answered all my questions at check-in without complaint or fuss. Looked after my luggage on my final day without complaint.
* Excellent location. Very close to Madeleine metro. Very close to Gare St Lazare/Hausmann, which is just one stop on the RER from Gare du Nord / Gare de l'Est.
* Free, fast wifi. Free printer access at reception.

Needs improvement:
* Maybe they could do more to secure luggage left on a guest's final day (e.g. put it out of sight in a closet or something). However, this is ultimately not the hotel's responsibility, and I am not going to lower the hotel's rating because of this one factor.

I would happily stay here again, especially for the price.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, April 19, 2013
It’s such a pleasure and our priority when customers live us happy !
Don’t hesitate to contact us if you can help for anything in Paris,
Kind regards
Anne-Marie Gerbault
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Folkestone Opera

Address: 9 Rue Castellane, FR 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#59 Business Hotel in Paris
#95 Family Hotel in Paris
#137 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hotel Folkestone Opera 3.5*
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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