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“Very convenient” 4 of 5 stars
Review of BEST WESTERN Hotel Folkestone Opera

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BEST WESTERN Hotel Folkestone Opera
3.5 of 5 Hotel   |   9 Rue Castellane, FR 75008 Paris, France (Champs-Élysées)   |  
Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #128 of 1,793 Hotels in Paris
Basel, Switzerland
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
“Very convenient”
4 of 5 stars Reviewed January 8, 2013

This was our second stay at the Folkestone Opera. We selected the hotel initially due to a recommendation from our travel agent in Switzerland, and for the second trip due to the location as we were going to the opera house.

Pros: Great location regarding sights, metro, restaurants, and the opera/ballet. Good breakfast buffet with enough quality and variety to keep up the interest. Good clean, quiet, comfortable rooms with free wifi. Friendly staff that speaks english. Prices were very reasonable for what you got.

Cons: The heating/cooling system in the room didn't work well (or we couldn't get it to work). It was a bit noisy on the 4th floor. Small rooms, but not unexpected in Paris. Minibars were minimally stocked, but we primarily needed water.

We would recommend you get a room with a terrace on the upper floors. The terraces are delightful and charming.

Room Tip: upper floors; ask for a terrace room.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 28, 2013
We appreciate that you take time to comment our Hotel. All the staff is happy that you enjoy the location and the hotel in general! Concerning the air conditioning, we are at your disposal during your stay, next time, don’t hesitate to ask us to give you a helping hand. We hope to see you soon!
Reception, Anne
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493 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

It is our second trip to Paris and it was easy decision to stay at this fabulous little hotel again. We stumbled on it by accident 2.5 years ago, and we consider it a lucky find.

It is perfectly located near all the best shops and public transport, the rooms are warm and cozy (in fact they have been refurbished since our first visit and are even nicer than we remembered!)

On the same street are some great restaurants including a super italian eaterie (get in early for a table) and delish Korean. The hotel itself has a buffet style breakfast that is lovely too.

The staff are as equally warm as the hotel surroundings and helped us out with all our public transport enquiries etc (a thank you to Virginia for her tips on getting to La Village).

The lounge is also really nice and there is free wifi in the lounge and hotel rooms.

In a nutshell this is a great hotel that represents remarkable value for its location and yes, we would happily come back for a third time. If it ain't broke why fixit?

Highly highly recommend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
First the whole team and I would like to wish you a very good year 2013, with lots of travels !
Most of all we thank you for your confidence and kind comment. It is always a pleasure to participate at your good memories.
We hope to see you again in our hotel.
Kind regards.
Laurence
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va
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 26, 2012

we stayed at this hotel for one week in early november. It was an easy check in. If you dont pack light you might need to make a few trips with your bags, small elevator. The hotel is a short walk to public transportation, metro and buses. The staff was very helpful, they helped us make reservations at a restaraunt, and then change them. There was a breakfast area downstairs. Nothing to exciting, basic stuff, but tasted good. It was very nice for those days you just want to grab something and go so you can start your day. The hotel room itself was clean. nothing over the top, small. but large enough for two people who came to paris to see the sites not spend time in their room. the bathroom was just what i would expect. the shower was small, would fit one person with not a lot of wiggle room. able to access internet from my room, but when i needed a bigger screen i was able to use a computer which is available in the lobby with a printer. i would stay there again should i go back to paris.

Room Tip: we had read that if you are on the ground floor it can get really noisy. we asked not to be one the...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
The whole staff and I would like to thank you for your nice report regarding your stay with us in November. The rooms, as most rooms in Paris, are not so big, but as you wrote it, there is so much to sightsee in Paris, so easy from our central location...
We wish you an Happy New Year.
Kind regards.
Laurence
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Island of Malta, Malta
Top Contributor
73 reviews 73 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed for 2 nights on 6th floor. Typically small room for Paris but very cosy, nicely finished and a sizeable terrace. Great bedding and bed. Outside space - ideal if you are a smoker.

Bathroom was tiny, but good water pressure and lots of hot water. Good towels and toiletries too.

Breakfast was good quality and served in a nice cellar room.

Honestly, the best 3 star I've stayed in in Paris. Would definitely return.
Good value when booked as part of Eurostar from UK. Book it!

Room Tip: Seek 6th fllor with terrace if a smoker. Terrace would be great in Spring, Summer & Autumn.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
So pleased to read such comments about our hotel, thank you for your time with us, and we'll be here in 2013 to welcome you again ! Happy New Year.
Laurence
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2012

We stayed here for 3 nights in the attic room on 6 th floor which was very cosy , breakfast was included and was lovely which included fresh croissants and boiled eggs and a variety of different things , staff were also very helpful if we needed to book a taxi or make a reservation in a resturant.
Only 3 minutes walk from the Madeleine and tube station so very handy to go shopping or sight seeing, walking distance to all the designer shops and champs Élysées area, but very pricey!!
There are lots of restaurants on the same street as this hotel all different price ranges and a very good English bar around the corner call the cricketer .
Would definitely stay here again .

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
Thank you so much for your nice comment concerning your last stay with us. We have this chance to be vey well located in the centre and we always fell happy to know our guests spent an enjoyable time in our hotel.
We wis you an Happy New Year and hope to welcome you in 2013 !
King regards.
Laurence
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Morro Bay, California
Top Contributor
83 reviews 83 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 12, 2012

Great location, nice hotel, good breakfast, excellent service......we recently stayed for 3 nights as a part of a 3 week trip in Europe. Booked online requesting a queen bed deluxe room, including breakfast. Price was almost $300. per night which seems high for a Best Western that is generally smaller than what we would find in the U.S. The room was comfortable and nicely appointed and the location is in the trendy Madeleine/Opera area, but still, the price seems high. We stayed in other Best Westerns in France and Germany but this was by far the most expensive. Probably our last hotel stay in Paris.....if we return, we will try an apartment next time.
One problem....we requested the shuttle to take us to Ch. de Gaulle Airport for our return home. Receptionist told us to allow 2 hours to make the trip. But the shuttle arrived a bit late and then made many more stops in addition to getting stuck in major traffic jam. So if you book shuttle from this hotel, you need to allow at least 3 hours in crazy Paris traffic!! We had to insist to be allowed to board as lines had already closed. Not the best way to start the day.

Room Tip: Maybe possible to pay less for a smaller room. Hotel is generally quiet. Elevator is very small and...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, November 15, 2012
Thank you for your comment.
Airport Shuttle service is really a trouble in Paris because of traffic, I think we are going to stop to propose this solution to our customers but, it’s a pity, it’s cheaper than a cab…
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Regards
Anne-Marie
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Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2012

We only stayed here for 2 nights. It was charming and clean in a fantastic location. Our room was smallish, but was an attic room with automated shutters and we looked out over the rooftops of the local area, absolutely lovely. We were within walking distance of the Champs Élysées and the upmarket Opera area. Loved it and wished we had found it earlier

Room Tip: We loved our attic room on the 6th floor.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, November 15, 2012
In french we say « Il n’est jamais trop tard » meening it’s never too late…
So, Know, you’ve got your french adress’s !!!
Kind Regards
Anne-Marie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Folkestone Opera

Address: 9 Rue Castellane, FR 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#68 Business Hotel in Paris
#136 Romantic Hotel in Paris
#154 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hotel Folkestone Opera 3.5*
Number of rooms: 45
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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