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“great price, good location” 5 of 5 stars
Review of BEST WESTERN Hotel Folkestone Opera

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BEST WESTERN Hotel Folkestone Opera
3.5 of 5 Hotel   |   9 Rue Castellane, FR 75008 Paris, France (Champs-Élysées)   |  
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Hotel amenities
Ranked #114 of 1,796 hotels in Paris
va
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“great price, good location”
5 of 5 stars Reviewed December 26, 2012

we stayed at this hotel for one week in early november. It was an easy check in. If you dont pack light you might need to make a few trips with your bags, small elevator. The hotel is a short walk to public transportation, metro and buses. The staff was very helpful, they helped us make reservations at a restaraunt, and then change them. There was a breakfast area downstairs. Nothing to exciting, basic stuff, but tasted good. It was very nice for those days you just want to grab something and go so you can start your day. The hotel room itself was clean. nothing over the top, small. but large enough for two people who came to paris to see the sites not spend time in their room. the bathroom was just what i would expect. the shower was small, would fit one person with not a lot of wiggle room. able to access internet from my room, but when i needed a bigger screen i was able to use a computer which is available in the lobby with a printer. i would stay there again should i go back to paris.

Room Tip: we had read that if you are on the ground floor it can get really noisy. we asked not to be one the...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
The whole staff and I would like to thank you for your nice report regarding your stay with us in November. The rooms, as most rooms in Paris, are not so big, but as you wrote it, there is so much to sightsee in Paris, so easy from our central location...
We wish you an Happy New Year.
Kind regards.
Laurence
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Island of Malta, Malta
Top Contributor
57 reviews 57 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stayed for 2 nights on 6th floor. Typically small room for Paris but very cosy, nicely finished and a sizeable terrace. Great bedding and bed. Outside space - ideal if you are a smoker.

Bathroom was tiny, but good water pressure and lots of hot water. Good towels and toiletries too.

Breakfast was good quality and served in a nice cellar room.

Honestly, the best 3 star I've stayed in in Paris. Would definitely return.
Good value when booked as part of Eurostar from UK. Book it!

Room Tip: Seek 6th fllor with terrace if a smoker. Terrace would be great in Spring, Summer & Autumn.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
So pleased to read such comments about our hotel, thank you for your time with us, and we'll be here in 2013 to welcome you again ! Happy New Year.
Laurence
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

We stayed here for 3 nights in the attic room on 6 th floor which was very cosy , breakfast was included and was lovely which included fresh croissants and boiled eggs and a variety of different things , staff were also very helpful if we needed to book a taxi or make a reservation in a resturant.
Only 3 minutes walk from the Madeleine and tube station so very handy to go shopping or sight seeing, walking distance to all the designer shops and champs Élysées area, but very pricey!!
There are lots of restaurants on the same street as this hotel all different price ranges and a very good English bar around the corner call the cricketer .
Would definitely stay here again .

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Responsable réception at BEST WESTERN Hotel Folkestone Opera, responded to this review, January 4, 2013
Thank you so much for your nice comment concerning your last stay with us. We have this chance to be vey well located in the centre and we always fell happy to know our guests spent an enjoyable time in our hotel.
We wis you an Happy New Year and hope to welcome you in 2013 !
King regards.
Laurence
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Morro Bay, California
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 12, 2012

Great location, nice hotel, good breakfast, excellent service......we recently stayed for 3 nights as a part of a 3 week trip in Europe. Booked online requesting a queen bed deluxe room, including breakfast. Price was almost $300. per night which seems high for a Best Western that is generally smaller than what we would find in the U.S. The room was comfortable and nicely appointed and the location is in the trendy Madeleine/Opera area, but still, the price seems high. We stayed in other Best Westerns in France and Germany but this was by far the most expensive. Probably our last hotel stay in Paris.....if we return, we will try an apartment next time.
One problem....we requested the shuttle to take us to Ch. de Gaulle Airport for our return home. Receptionist told us to allow 2 hours to make the trip. But the shuttle arrived a bit late and then made many more stops in addition to getting stuck in major traffic jam. So if you book shuttle from this hotel, you need to allow at least 3 hours in crazy Paris traffic!! We had to insist to be allowed to board as lines had already closed. Not the best way to start the day.

Room Tip: Maybe possible to pay less for a smaller room. Hotel is generally quiet. Elevator is very small and...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, November 15, 2012
Thank you for your comment.
Airport Shuttle service is really a trouble in Paris because of traffic, I think we are going to stop to propose this solution to our customers but, it’s a pity, it’s cheaper than a cab…
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Regards
Anne-Marie
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Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2012

We only stayed here for 2 nights. It was charming and clean in a fantastic location. Our room was smallish, but was an attic room with automated shutters and we looked out over the rooftops of the local area, absolutely lovely. We were within walking distance of the Champs Élysées and the upmarket Opera area. Loved it and wished we had found it earlier

Room Tip: We loved our attic room on the 6th floor.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, November 15, 2012
In french we say « Il n’est jamais trop tard » meening it’s never too late…
So, Know, you’ve got your french adress’s !!!
Kind Regards
Anne-Marie
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Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2012

This hotel was booked by my travel agent so I not quite sure what to expect but to my great relief the stay at the Hotel Folkestone was comfortable and very enjoyable. The room was an adequate size and well furnished. The continental breakfast that was included in my booking was well presented with a good range of food.
The reception staff were very friendly and helpful.
A great place for my too short visit to Paris.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, October 22, 2012
So glad you enjoyed your time with us and very happy you like your room and the hotel in general.
Thank you so much for your comment,
Sincerely
Anne-Marie
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Felixstowe
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2012

Found this hotel via Eurostar, thought the location looked good. Thought that for the price we would get the traditional pokey little Paris room. Just goes to show how wrong you can be. Room was really good size with comfy double bed, two wardrobes, chairs, nice furnishings, tea & coffeee making facilities and room safe ( 50 Euro returnable key deposit). The bathroom was small, but contained all you need, toiletries, topped up every day, and the softest towels we've ever come across. Well stocked breakfast room in the basement, open till 11am, great for all of us who like to 'do' Paris by night. Staff vey helpful. Located on a very quiet one way street, so no traffic noise, and minutes from Madeleine and St Lazaire ( great for that trip to Versailles, 8 euros return & 30 mins) and only 6.40 euros from Gare Du Nord (traffic dependent of course) All in all a great find, will certainly return.
Tried to post some pics, but the site keeps falling over!!!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMGerbault, Directeur général at BEST WESTERN Hotel Folkestone Opera, responded to this review, September 10, 2012
So glad you enjoyed your time with us !
Our owner choose the towels, it’s one of the most important think for him with the bed quality, he will be very happy to read your comment,
All the staff and I hope to welcome you back in Paris,
Best regards
Anne-Marie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Folkestone Opera

Address: 9 Rue Castellane, FR 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#59 Business Hotel in Paris
#106 Family Hotel in Paris
#131 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Hotel Folkestone Opera 3.5*
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Also Known As:
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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