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“Their service is the best in the world” 5 of 5 stars
Review of Hotel Bradford Elysees - Astotel

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Hotel Bradford Elysees - Astotel
4.0 of 5 Hotel   |   10, rue Saint Philippe du Roule, 75008 Paris, France   |  
Hotel amenities
Ranked #60 of 1,792 Hotels in Paris
Beijing Region, China
1 review
5 helpful votes 5 helpful votes
“Their service is the best in the world”
5 of 5 stars Reviewed 4 days ago NEW

We 6 people arrived in Paris on the 2nd of Jan. and when we checked in the hotel, Bradford Astotel, they told us, our booked dates were 3rd and 4th, so we checked our booking mail, exactly, we didn't book the night of 2nd, so we asked the receptionist to help us check if there were spear rooms for us, unfortunately, no room for us, and we told them our sad story, we lost a luggage, a gift for a friend in France, and we made a mistake, we didn't book the 2nd room, all the staff in the hotel felt sorry for us, and they provided us with a free breakfast, pricing 18 Euro dollars per person, they are so kind. What's more, they helped us to find another hotel for us, just less than 100 meters from Bradford.
I should say, we had great time in Bradford, people working here are so mice, so kind, so patient.
Next time I go to Paris, I will stay here, and recommend to my friends.
I like it so much!

Room Tip: each room is nice
See more room tips
  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 3 days ago
Dear Mecca M,


What a lovely review recommending our hotel! Thank you very much!

Rest assured that we were all happy to help you and your friends as much as we could in order to find quickly a solution to this sad story.
We are glad to read that these issues did not impact too badly on your overall Parisian trip.

Be certain that we would be more than delighted to welcome all of you again in our hotel the next time you plan a trip to Paris!

We remain at your entire disposal.


Best regards,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
    301
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • French first
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English first
Namur
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very good location, Nice décoration, friendly staff. Everything was perfect. Ps: free tea time, free soft drinks in the minibar . Nô restaurant in the hôtel but the Keller ( delicious restaurant) is very close .

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 3 days ago
Dear Clara059,


Thank you very much for this lovely review!
We are delighted to read that each service provided by our hotel and its dedicated team met your expectations.

Rest assured that it is a real pleasure for our team to satisfy and surprise our dear customers with our complimentary services.

Finally, should you desire to discover more in the surroundings, our team remain at your entire disposal to answer any of your queries concerning things to see, do or where to eat in the vicinity of the hotel.

We hope to welcome you again in a near future. Our team would be more than happy to help you to spend another stay with us as comfortable and memorable as possible.


Kind regards,


Véronique RESNEAU,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic hotel I travel often and recommend this hotel the bed was comfortable the room quiet and staff very helpful at reception spoke perfect english situation perfectly situated I will reserve there for my next trip,

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 3 days ago
Dear Amanda552,


Thank you very much for recommending our hotel with this nice review.
We are so glad all the services provided by our dedicated team as well as the hotel location pleased you.

Rest assured that our team was more than delighted to serve you.
We already look forward to welcoming you again in our hotel for your next trip to Paris.


Best regards,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's the second time that I have been staying there for my business trip. The reception and all the staffs are very pleasant, polite and smart. The buffet breakfast is also good with many choices (breads, cakes, smoked salmon, scrambled eggs, fried eggs, boiled eggs, ham, sausage, potato ...).

For the room, it's clean and well decorated, bathroom with full set of shampoo, shower gel and body lotion. But the water pressure of shower is not strong enough, which I think that needs to be get improved. Please be reminded that there is no hot pot in the room, which you need to ask the front desk to prepare if necessary.

For the location, it’s very convenient, just about 5 mins walk to Metro Station “Saint Philippe du-Roule” from hotel. Also around 15-20 mins walk to Avenue des Champs-Elysées.

Overall the hotel give me a positive impression, good choice in Paris !!!

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 3 days ago
Dear Melinda L L,


Thank you very much for your loyalty and for the confidence in our hotel.
We are really glad to read that our hotel facilities as well as its great location still meet your needs.

However, we are sorry to read that the water pressure did not worked properly. Please accept our apologies for the inconveniences caused by this issue and thank you very much for informing us about it. Your comment has been forwarded to our maintenance department in order to quickly find a solution to this problem.

We are grateful to you for allowing us to constantly improve our quality service by sharing your personal experience with us.

We hope to welcome you again in a near future and remain at your entire disposal.


Sincerely,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here whist on a busness trip. 3 nights
clean room
toiletries supplied and replaced daily
bed turned down
large room
Internet easy to connect to
Staff friendly and helpful
good selection at Breakfast
3 miuteswalk from Champs de Lysee
Hopefully will have the opportunity to stay here again and if on personal trip would definately stay

Room Tip: Stayed in room 19 no view but was there to sleep and do some work was comfortable
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  • Stayed January 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 1 week ago
Dear Scott,


Thank you very much for this lovely review recommending our hotel!

We are glad your room, our dedicated staff and our hotel great location made your stay enjoyable.

Rest assured that our team constantly does its best to ensure you an as comfortable and memorable stay as possible and would be more than delighted to welcome you again the next time you are on business or leisure trip to Paris.


Best regards,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just come back from four nights at this lovely Hotel. Central for all attractions. Staff very friendly and accommodating. We had a nice quiet room and slept very well. Beds and pillows very comfortable. The open bar with afternoon snacks, coffee, tea, juice a nice touch also the mini bar with soft drinks in room. Only thing missing was a bar for a 'night cap' but understand that this is going to be added. Definitely recommend this Hotel and would love to go back for another stay.

Room Tip: We were on the third floor and had a room facing the back. No view but very quiet. Road side may ha...
See more room tips
  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 3 days ago
Dear June T,


Thank you very much for recommending our hotel through this nice review!
We are delighted to read that our complimentary services as well as our dedicated staff helped the two of you to appreciate your Parisian stay with us.

Moreover, please let us kindly inform you that indeed the bar within the hotel should open very shortly.

Rest assured that our team would be more than happy to welcome both of you again in a near future and to fully satisfy your needs with this additional service soon available in our hotel.


Sincerely,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashby de la Zouch, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Bradford this weekend just gone for a family get away (two adult daughters and father) and it was superb. The hotel is immaculately kept, spotlessly clean with great sized rooms, lovely decor throughout the hotel, very stylish. Breakfast was excellent and very delicious and there was a lovely selections of free drinks, snacks and tarts/ cakes ready for us after out days adventures. Its brilliantly located just a short walk from the Champs Elysees with the Effle tower, Arc De Triomphe, Lourve, and Notre Dame all close by and all well worth a visit. The whole area this lovely little hotel is situated in is so beautiful, streets are very clean, architecture is amazing, not noisy at all and there are a number of lovely bars and restaurants near by. All the Staff at the Bradford were so helpful and kind, nothing was too much trouble. Our whole trip was excellent from start to finish. We booked out trip through Travel Councillors and i would wholeheartedly recommend both the Bradford and Dawn at Travel Councillors. A truly excellent mini break. I will certainly be returning.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_le_bradford, Directeur général at Hotel Bradford Elysees - Astotel, responded to this review, 1 week ago
Dear AbyDavies,


What a rewarding review!!
Thank you very much for choosing our hotel to spend your family get away in Paris.

We are so delighted your whole family fully took advantage of our hotel services and its convenient location to enjoy your Parisian weekend.
Rest assured that our whole team was really pleased to serve you all.

We are grateful to you for recommending our hotel and already look forward to welcoming all of you again in a near future to renew this great experience!


Kind regards,


Véronique RESNEAU,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bradford Elysees - Astotel

Address: 10, rue Saint Philippe du Roule, 75008 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #60 of 1,792 Hotels in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Bradford Elysees - Astotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Charming hotel sits in an 1890 Haussmann style building in an elegant area of Paris near the Champs Elysees & trendy restaurants. ... more   less 
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