Love the location! Hate their extreme lack of guest service! I keep coming back because of location. As with every other check in experience I have had here, room not ready that I reserved, and it doesn't matter that you reserve the night prior to an early morning arrival to assure a room is ready after a long flight. They totally disregard it. Breakfast they say starts at 6:30 but really they are not ready with hot food out until 7AM. They should say breakfast as 7:00. I asked for a Coke with ice and one would have thought I had asked for the World! They have a snack center next to the reception counter they keep locked up and you have to get someone at the front desk to unlock it to get your items. Good luck getting someone available to open it up and don't expect a good attitude from them about having to unlock the cases to get what you want. As far as the rooms go...small, beds ok but nothing special. I would suggest that you being your own shampoo and body wash or soap. Again, why do I keep coming back then? LOCATION. Easy walking distance to Eiffel Tower and Cafes. Taxis close by. And yes, IF you are one of the lucky ones to get a room on a high floor on the Eiffel side of the hotel, the view of the Eiffel Tower is wonderful. Good luck!
- Official Description (provided by the hotel):
- Located at the foot of the Eiffel Tower, a short stroll from the Trocadero and the banks of the Seine, this 405 room hotel including 11 Junior suites, 49 Privilege rooms and 49 Family rooms welcomes you in the heart of Paris in leafy and elegant surroundings. The Harmonies restaurant overlooking a beautiful garden, the Les Aromes piano bar and its terraces, the Ambiance M boutique and the fitness room all combine to make your stay unique. An ideal location to visit the city of lights. ... more less
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- Also Known As:
- Mercure Paris Suffren Tour Eiffel Hotel Paris
- Mercure Tour Eiffel Suffren