This is my very first time to visit Paris. We have booked 2 twin room in the same floor as I have 3 friends traveled together. When we checked in to the hotel, they informed us that they have run out of Twin room and give us 2 rooms with King Size bed and even worst we were separated in 2 different floor. They promised to change our room to a Twin room next day. However, they didn't give us the room change and denied the promised they made without apologize.How rude is this staff. This is the worst hotel I have ever stayed before.
- Official Description (provided by the hotel):
- Located at the foot of the Eiffel Tower, a short stroll from the Trocadero and the banks of the Seine, this 405 room hotel including 11 Junior suites, 49 Privilege rooms and 49 Family rooms welcomes you in the heart of Paris in leafy and elegant surroundings. The Harmonies restaurant overlooking a beautiful garden, the Les Aromes piano bar and its terraces, the Ambiance M boutique and the fitness room all combine to make your stay unique. An ideal location to visit the city of lights. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Paris Suffren Tour Eiffel Hotel Paris
- Mercure Tour Eiffel Suffren