Spotlessly clean very basic room. Phone shows you can call for a snack in your room. I tried to do this and Reception picked up and transferred my call to the kitchen. This rang and rang and the phone was then picked up and put straight down. So I recalled Reception. They told me I would have to come down and eat in the hotel restaurant. So I took my seat and waited. And waited. Eventually by calling out across the room I got a waiter to come and serve me. The veal burger and chips then took forever to arrive. When they did the chips were warm not hot and the veal burger was barely cooked and the bread buns were cold. And then I had to wait a long time, with my meal becoming still colder, until the accompanying beer was served despite my reminders that it was due. The waiters argued between themselves in front of me as to who should go and get the beer. Pathetic. The lifts took a long time to come and with the room card, which doubled as a lift security card, working intermittently and not inspiring confience in the security it was supposed to ensure. The three star rating gives a wrong impression of what you can expect. Ibis has basic formula which needs to be competently delivered to warrant more than two stars. Paris has a lot to learn from Asia when it comes to service.
- Official Description (provided by the hotel):
- The Ibis Paris Alésia Montparnasse hotel is located in the centre of Paris, 3 km from the Exhibition Centre at Porte de Versailles, 4 km from the Latin Quarter and 5 km from the Eiffel Tower. The airport is 15 km away. The hotel has 264 air-conditioned rooms with Wifi Internet access, including 5 adapted for disabled persons, as well as 8 meeting rooms. LE RESTAURANT, a bar, snacks 24/24, and private covered parking (not free) are at your disposal. Pets accepted. ... more less
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- Also Known As:
- Ibis Paris Alesia Montparnasse Hotel Paris
- Accor Paris Alesia Montparnasse
- Ibis Alesia Montparnasse