I began to have concerns before we arrived having read the most recent reviews here on Tripadvisor so I wrote to the hotel expressing my concerns in advance explaining it was my Wife's 60th birthday and as a family group we wanted to make our stay special. We were assured they would ensure we had an enjoyable stay.
We stayed in early October, 3 rooms, 7 adults so a reasonable spread of rooms to compare. Grumpy staff when we arrived. Staff unable to offer us two extra pillows, we were told what's in the room is what you get - one pillow per person; a joke surely, but no, that's all you get what's in the room.
The main room had a very strange smell in the cupboard come wardrobe, smelt of rotten cabbages. We couldn't leave the room window open to refresh the air because the smokers would gather directly below in the scruffy garden.
The secure left luggage room was helpful when checking out as it allows you to spend the rest of the day without dragging your cases around. Secure ? nope, it was unlocked when we came back later in the day, the staff clearly don't bother to check it so clearly don't care.
The hotel is in a great location, there is a great bakery 100 metres away and a well stocked grocer shop so a fresh breakfast for 7 is easy to self-cater for.
I wrote to the Accor Hotel group when we got back to the UK - all I got back was a simple message "We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology." Since it was my Wife's 60th birthday we didn't let this mediocre hotel spoil our fun, pity we had to stay there. Wish I had followed my instincts and booked another hotel in the areas, the one where two of our Daughters has stayed just 2 months previously.
The hotel doesn't rate terrible but mediocre is the best that I would give this place.
We won't be back, sorry and I told Accor hotels the same.
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- Also Known As:
- Adagio Paris Montmartre Hotel Paris
- Adagio Hotel Paris
- Accor Hotel Paris