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“Noisy Nights” 3 of 5 stars
Review of BEST WESTERN Ducs De Bourgogne

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BEST WESTERN Ducs De Bourgogne
4.0 of 5 Hotel   |   19 Rue Du Pont Neuf | 1st Arr., 75001 Paris, France (Les Halles)   |  
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Ranked #736 of 1,794 Hotels in Paris
Rayleigh, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Noisy Nights”
3 of 5 stars Reviewed April 10, 2014

Stayed here for 2 nights during April.

The room was small, but adequate if you are here for a weekend of sight-seeing and really only want somewhere to lay your head. The room is clean and offers everything you need and is in a great location.

The bathroom in our room was pretty tiny, and I struggled to dry myself after a shower without bashing my arm on the shower, or the sink.. or the door.. and I am by no means a large person!

We didn't really get a decent sleep, as you can hear everything in the corridor outside your room. Perhaps we were just unlucky and had noisy guests in the rooms around us.

Free Wifi in the room was handy and much appreciated.

Steer clear of the mini bar, very over priced! Squashed cereal bar for 3 euros?! No thanks!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, April 14, 2014
Dear guest,

First of all, I would like to thank you for the time you took to write up your comments.

The latters are prevailing for us as they enable us to constantly improve our services and quality.

I am glad to read that you enjoyed the cleanliness of the hotel.

However, I do apologize for the noise.

We are looking forward to welcoming you again soon.

Best regards,

Clarisse Labat
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

696 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 6, 2014

Just returned from a three night stay at this hotel and must say we really enjoyed it. The location was excellent; close to the river and easy walking distance to Notre Dame, the Louvre, the Orangerie and the Orsay as well as some good shops. There was a nice selection of restaurants and bars close by and it was a gentle stroll away from the Latin Quarter on the bank of the Seine where there is an abundance of restaurants and some entertaining nightlife. The Metro and RER stations are very close and access to all the mainline stations from them is excellent. We had a superior double room which was very clean, well serviced and had tea/coffee facilities provided. It could have had a bit more storage and a safe in the room would have been helpful but in general it was very satisfactory and comfortable. We had the 'express' breakfast which was sufficient both in quantity and quality and was reasonably priced at 7 euros. There are also lots of opportunities close to the hotel to have breakfast which we did on occasion. Overall, we had a really pleasant stay at this hotel and would recommend it for anyone thinking of having a few days in Paris to see the sights. The feature which most impressed us was the quality of the staff, particularly those on Reception who were friendly, knowledgeable, efficient and very helpful. We wouldn't hesitate to book again when we return to Paris.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, April 10, 2014
Dear guest,

First of all, I would like to thank you for the time you took to write up your comments concerning your recent stay in our property.

Your remarks are prevailing as they enable us to constantly improve our services and quality.

I am glad to read that you have appreciated the location of the hotel as well as the quality of services.

Your warm comments will be shared with the entire team.

We are looking forward to welcoming you soon again.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 6, 2014

The hotel is conveniently located within walking distance to the Louvre, Notre Dame and the great restaurants along Boulevard Saint-Germain across the river.

The rooms were small but tidy with a well-equipped mini bar, the hotel Wi-Fi was speedy and reliable and the staff were friendly and helpful.

Overall, highly recommended due to fantastic location and great value.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, April 10, 2014
Dear guest,

First of all, I would like to thank you for the time you took to write up your comments concerning your recent stay in our property.

Your remarks are prevailing as they enable us to constantly improve our services and quality.

I am glad to read that you have appreciated the location of the hotel as well as the quality of services.

Your warm comments will be shared with the entire team.

We are looking forward to welcoming you soon again.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 18, 2014

Splendid location - one stop away from Gare du nord, via the RER, 15 mins walking distance to the Lourve, 5 mins to the Seine. There's a supermarket just round the corner and a variety of; good bars, cafes and restaurants. This 4 star hotel is clean, quite and we found the staff really helpful and polite. However the rooms are a tad small and the bathroom does get somewhat steamy - there's no extractor fan. The surrounding areas felt safe and well lit at night. Breakfast was wholesome - eggs, bacon together with a selection of cold meats, cheeses and cereals. The breads and croissants were fresh and divine. ....

Room Tip: We booked directly on line with the hotel and rcvd an early bird discount
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, March 20, 2014
Dears,

First of all, I would like to thank you for the time you took to write it down your comments concerning your recent stay in our property.

The latters are prevailing as they enable us to constantly improve our services and quality.

I am glad to read that you enjoyed our location as well as the service offered and the breakfast.

Your nice reviews concerning the employees will be shared with them.

We are looking forward to welcoming you again.

Best regards,

Clarisse Labat
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 8, 2014

Reception desk staff were very friendly and service minded - especially Thibault. Bed was no good in room 40. Breakfast is below the standard you expect in a 4 star hotel. One morning there was no breakfast - not even coffee, and my daughter had to go to work without breakfast!

Wkr
Peter Kragh Knudsen

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, March 10, 2014
Dear Guest,

First of all, I would like to thank you for the time you took to write your comments.

The latters are important as they enable us to constantly improve our services and quality.

I took good note of your remarks concerning the bed and the breakfast. The breakfast in our Hotel is used to be served from 6:30 until 10:30.

I am glad to see that you enjoyed the services and your nice comments will be shared with Thibault and the entire team.

Kind regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 6, 2014

A well situated hotel just north of the Pont Neuf, within walking distance to many tourist sites. A friendly staff. A few areas to improve though: (1) the beds allowed no comfort to a tired back, (2) the lack of an efficient ventilation in the bathroom turned the room into a Turkish bath after the morning shower, (3) there were no German or British tv-channels (the only English-speaking channel to be found was the CNN), (4) the poor illumination of the breakfast room hardly allowed any reading.

  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, March 7, 2014
Dear guest,

First of all, I would like to thank you for the time you took to write it down your comments regarding your previous stay in our Hotel.

The latters are prevailing as they enable us to constantly improve our services and quality.

I took good note of your remarks and take advantage to let you know that the Hotel will be under renovation at the end of the year.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Verona, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 6, 2014

We are a family (2 adult + 3 Children) We arrived at the hotel at 9 pm with a confirmed booking for 2 connected rooms. At our arrival we found 2 micro rooms with minimum space in the rooms and corridors almost not enough for entering in the room with luggage and no space for the extra bed for our 3rd child. We booked for 3 nights but we leaved the hotel the day after. They offered us the breakfast for the inconvenience but we paid the full rate for the uncomfortable room.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with bookinfrance.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ducsdebourgogne, Directeur général at BEST WESTERN Ducs De Bourgogne, responded to this review, March 7, 2014
Dear Madam, dear Sir,

First of all, I would like to thank you for the time you took to write your comments regarding your recent stay in our Hotel.

I am sad to read that you did not enjoy your stay in our property.

Do not hesitate to contact me directly: +33 (0)1 42 33 95 64 so as to clarify the situation.

I remain at your entire disposal.

Best regards,

Clarisse LABAT
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ducs De Bourgogne

Address: 19 Rue Du Pont Neuf | 1st Arr., 75001 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Les Halles
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#314 Luxury Hotel in Paris
#453 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Ducs De Bourgogne 4*
Number of rooms: 50
Official Description (provided by the hotel):
The BEST WESTERN Ducs de Bourgogne is located in the very heart of Paris, with a 1st arrondissement address, less than 5 minutes from the Louvre Museum and Notre Dame Cathedral. Occupying the 18th-century building at 19 rue du Pont Neuf, this 4-star hotel offers an authentic setting combining French-style charm and tradition; it is equipped with all modern amenities and engages in responsible environmental operations, as evidenced by its receipt of the "European Ecolabel" certification. ... more   less 
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Also Known As:
Best Western Ducs De Bourgogne Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western

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