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“Wonderful stay and excellent service” 4 of 5 stars
Review of Sofitel Paris Arc de Triomphe

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Sofitel Paris Arc de Triomphe
5.0 of 5 Hotel   |   14 rue Beaujon, 75008 Paris, France   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #299 of 1,793 Hotels in Paris
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Wonderful stay and excellent service”
4 of 5 stars Reviewed September 7, 2012 via mobile

Excellent service from the team at the hotel from concierge to receptionists etc. everyone greets you around the hotel. Room was huge and very cozy! Toiletries were a surprise! - luxury brand! Everything in the room is more than sufficient for my stay including an umbrella as it rained heavily on one of the days. Highly recommended! Food in restaurant was average though. Thanks for the wonderful memories!

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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671 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 3, 2012

Hotel is currently undergoing some renovation, it is long overdue. However it has its qualities and above all a great staff for most parts.
Service was just perfect, friendly, not overdoing it, attentative, just right.
Stayed at 7th floor, room was large, cool A/C, quiet room, good housekeeping but as with the rest of the hotel a renovation is overdue.
Location is perfect, close to the Metro and central parts of Paris. Beeing a bit of the main street surroundings are quiet with little or no traffic beside the hotel.
Brekfast just right, enough to choose from and with great quality and taste. Brekfast room, decoration and sitting areas reminded more of a home then a busy hotel. A long brekfast can be recomended. Service perfect and prompt.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bath, United Kingdom
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 1, 2012 via mobile

Stayed here on the back of staying in a SOFITEL in Luxembourg (superb hotel - see separate review) and an MGallery (ACCOR Group) hotel in Strasbourg (again superb - separate review).
Although I knew about the renovation work I was a little disappointed with the room, and especially the shower - the worst I have ever seen in a high end (4* or higher) hotel.
Service was generally of very high calibre, which went some way to make up for the less than 5* accomodation, but what finally pushed my rating down was the total lack of hot water (boiler problems) on the last morning. Mentioned this at check out and was asked if I wanted to talk to the Guest Relations Manager, which I said I did. Was then informed that they were in a meeting but if I left me e-mail address (which I did) they would contact me - still waiting a week later! Reception staff offered a 50% discount on my last night which I accepted for the time being as there was no Manager to talk to.
This hotel may become a 5* hotel when it is refurbished but until then it is at best a 4*. It really should be closed while the refurb is being carried out so as not to disappoint SOFITEL customers expecting the usual SOFITEL 5* experience.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naperville, Illinois, United States
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 2, 2012

The hotel was a great location. We walked everywhere! Be prepared for some good ole fashion power walks. The weather was amazing during our visit which allowed us to enjoy all the amazing outside seating at different locations. This hotel was under going MAJOR renovations which did make for alot of noise. The breakfast (which was included in our trip) was fantastic, and if you didnt see what you wanted on the menu....they would make it. The air was turned off during the construction and it was very warm for March this year...they went and bought a fan for our room. Our bathroom was huge!!! This hotel will be amazing once the construction is finished. WARNING: DO NOT LEAVE YOUR CAR WHILE UNLOADING YOUR BAGS!!! They ticket!

Room Tip: Get a room over looking the street....fun to watch but keep in mind the streets are narrow and the w...
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 31, 2012 via mobile

Stayed at the Arc de Triomphe in mid-July. Place is basically a construction zone. Really don't know why they didn't just close the whole thing down for a year or so while they renovated? We started with a mediocre room on the 4th floor and lasted just two nights. Entire third floor is under construction, as is most of fourth. Daytime noise was more than we could handle. When we complained, the staff were enormously accommodating. Ended up in a fabulous room on the 7th floor where construction noise was minimal unless we opened the windows. Construction also affecting the restaurant and bar. Again, staff were fabulous, and the location is hard to beat, but friendliness by staff only goes so far toward erasing the pervasive sense you are staying in a building undergoing major construction. If you stay, you must insist on a room as far from the construction as possible.

Oh,... Ordered a cappuccino in the bar. €7,50!!!! Easily the most expensive, and worst, I had in Paris. There should have been a "construction discount" on that one.

Another note,... Booked with Expedia, which had no info or warning about construction/renovation. Learned about it from Tripadvisor. We have stayed in several Sofitels (DC, NYC, Chicago, Montreal) and this was the only disappointment of the bunch. Thanks to the hotel staff, vacation was fantastic. But until the renovations are done, Paris Arc de Triomphe will not be in the same class as the others. When the renovations are complete, we'd certainly give it another chance....

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, DC
Top Contributor
85 reviews 85 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed July 31, 2012

My girlfriend and I stayed here on our first trip to Paris. The location was perfect for us because we wanted to do all the touristy things. Easy to walk to the Arc de Triomphe, Eiffel Tower, the Louvre, etc. Like most European hotels, the guest rooms are much smaller than what you find in America. Many of the friendly staff members spoke English and were happy to help guide us.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ghent, Belgium
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2012

Although we are always very pleased with the Sofitel service, the bathroom at the Arc de Triomphe hotel was old fashioned. Announcing the renovation of the rooms on the website cannot be an excuse to offer a 4-star bathroom. A 5-star bathroom has e.g. a comfortable shower. The room itself was excellent.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Paris Arc de Triomphe

Address: 14 rue Beaujon, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#154 Luxury Hotel in Paris
#203 Romantic Hotel in Paris
#260 Business Hotel in Paris
#283 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Paris Arc de Triomphe 5*
Number of rooms: 124
Official Description (provided by the hotel):
Ideally located on one of the quiet streets in Paris' Golden Triangle, yet only a stone's throw from the Champs Elysées and the Arc de Triomphe, the hotel is poised in Haussmann-style stateliness. Just a few minutes away, the most beautiful luxury and fashion boutiques await you, in the midst of the capital's business and leisure district. ... more   less 
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Also Known As:
Sofitel Arc De Triomphe Hotel Paris
Sofitel Hotel Paris
Sofitel Paris
Paris Sofitel

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