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“Excellent Choice for Location” 4 of 5 stars
Review of Sofitel Paris Le Faubourg

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Sofitel Paris Le Faubourg
5.0 of 5 Hotel   |   15, rue Boissy d'Anglas, 75008 Paris, France   |  
Hotel amenities
Ranked #373 of 1,793 Hotels in Paris
Wilmington, North Carolina
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Excellent Choice for Location”
4 of 5 stars Reviewed February 25, 2014

I only had one night in Paris after staying at Balleroy - But I had a lot of things to get done in a short period of time. The staff was excellent as assisting me - especially Mr. Dondaine Thomas. The room I had was very comfortable and not small as I had assumed. I friend staying at the hotel with me had a suite and it was a very large room with a wonderful bathroom. I would stay here again.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mélissa A, Responsable relations clients at Sofitel Paris Le Faubourg, responded to this review, February 26, 2014
Dear Jeffrey D,

Thank you very much for such a beautiful review on Trip Advisor following your stay at Sofitel Paris Le Faubourg.

We are deeply touched to read that our Ambassadors contributed to make your parisian stay a memorable one. Please rest assured I will share your kind words with them, and especially with Thomas.

It is great to learn that you appreciated not only our perfect location in the heart of Paris, but the thoughtfulness of the teams.

We sincerely hope to welcome you back again very soon at Sofitel Paris Le Faubourg.

Best regards,

Mélissa Gheude-Alonso
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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780 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014

I have stayed in a few hotels in Paris - and they usually fall down on the same factors (size, shabbiness and service). Very pleasingly, on these factors, the Sofitel Paris Le Faubourg is:

- pretty decently proportioned - we stayed in two inter-connecting rooms with massive (and superbly comfy) beds and had loads of space for the whole family including two kids - and the hotel itself is also nicely laid out;

- very classy and boutique-like inside and out - the rooms were very nicely decorated and the hotel itself is beautifully appointed; and

- blessed with the best staff I have ever encountered in Paris, let alone in other similar hotels worldwide. The quality of the service was really very good - from exchanging emails with the reservations manager before arrival (to check the inter-connecting rooms - I've been very disappointed with other hotels failing to achieve that, no concerns here), to the swift and friendly check-in, to the small gifts left for my children on the first night, to the super-helpful receptionists and concierge to the fantastic doormen (who booked and packed a cab for me on the return journey without me having to move an inch)! Lots of really nice personal, friendly touches.

All in all - this really was everything a stay in a luxury hotel should be, but so often isn't. I'm really impressed. To add to all that, you really could not ask for a better location in Paris (save, perhaps, for a hotel on the Place de la Concorde...!).

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mélissa A, Responsable relations clients at Sofitel Paris Le Faubourg, responded to this review, February 19, 2014
Dear LostLolly,

How wonderful to read your thoughtful review on TripAdvisor, and we are thrilled that you thoroughly enjoyed your family stay with us at Sofitel Paris Le Faubourg.

To have any of our guests say that we exceeded their expectations, and that they would recommend us to anyone, is the best compliment one could hope for in this business. Your beautiful comments were shared with our entire team. This is always a great source of motivation and encouragement to all of our staff as we strive to continuously improve the quality of our services.

We sincerely hope to have the opportunity of welcoming you and your family on a future stay in Paris.

Best regards,

Mélissa Gheude Alonso
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 9, 2014

Probably the biggest draw to this hotel is how close it is located to all the top boutiques in Paris on Rue du Faubourg Saint-Honoré, you are never more than 10 minutes away from most of the high-end stores, and only about 15 minutes away from the 2 big department store near the Opera House (Galeries Lafayette and Printemps). In addition to shopping, the hotel is also within walking distance to Louvre and even to Musee d'Orsay, about 20 minute walk or so.

The hotel is quite modern in nature, with a chic lounging area in the lobby. We stayed at their cheapest rooms, the supeior room with only 20 sq.m. and it is VERY small. However, if you don't plan to be hanging around the hotel too much, but value convenience, the superior room is not such a bad deal. Beside, none withstanding the small size of the room, it was still able to hold 2 large suitcases and 1 large duffel bag without a problem, and we still have a bit of tiny space to walk around in. Hermes toiletries is kind of nice as well. Concierge was helpful and able to book us many of the restaurants in advance prior to our arrival based on email communications with them.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mélissa A, Guest Relations Manager at Sofitel Paris Le Faubourg, responded to this review, February 16, 2014
Dear cpl200,

Reading your review on TripAdvisor, we are delighted to hear that you enjoyed your stay at Sofitel Paris Le Faubourg.

To have any of our guests say that we exceeded their expectations, and that they would recommend us to anyone, is the best compliment one could hope for in this business.

Please rest assured we will share your beautiful review with our Ambassadors, and especially our Concierge team.

We sincerely hope to have the opportunity of meeting you on a future stay.

Best regards,

Mélissa Gheude-Alonso
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 9, 2014

Business stay in Paris. Hotel in a nice location (centre of Paris). Construction work in the street during my stay but it wasn't too noisy. Room was nice and quite big for Parisians standards. Breakfats buffet was really good but service a bit slow. The staff was professional and helpful: check-in & check-out went really fast. Fitness room is a bit small: difficult to squeeze in more than 3 people at the same time. Would recommend.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mélissa A, Guest Relations Manager at Sofitel Paris Le Faubourg, responded to this review, February 16, 2014
Dear ChrisS74,

Thank you for being so thoughtful in giving your appreciation of your time spent while on a business trip at Sofitel Paris Le Faubourg.

We are truly delighted that you appreciated our ideal location in the heart of Paris.

It is a great pleasure to read that you truly enjoyed your stay with us and that our Reception team were very professional and friendly.

We sincerely look forward to having the opportunity of welcoming you back amongst us in a not too distant future.

Best regards,

Mélissa Gheude-Alonso
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2014

The Le Faubourg is a boutique hotel located in one of the best locations in Paris. The staff is extraordinary and warm. It is important to verify the room you are getting because some of the rooms are small and can't handle a roll-away. We had an upgraded beautiful suite and it was gorgeous. The concierge was very welcoming and remembered that it was my wife's birthday.

The hotel was a great choice. Luxurious but personal.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mélissa A, Guest Relations Manager at Sofitel Paris Le Faubourg, responded to this review, February 16, 2014
Dear JonTheTraveler,

We would like to thank you for choosing to stay at Sofitel Paris Le Faubourg for your wife's special birthday celebration, and we truly appreciate your comments on Trip Advisor.

We are delighted that your impressions were very positive, especially regarding our Concierge team, and hope that should you have the occasion to return to Paris that you would consider staying at Sofitel Paris Le Faubourg again.

Yours sincerely,

Mélissa Gheude-Alonso
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Paris Le Faubourg

Address: 15, rue Boissy d'Anglas, 75008 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#44 Spa Hotel in Paris
#191 Luxury Hotel in Paris
#201 Family Hotel in Paris
#308 Romantic Hotel in Paris
#335 Business Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Paris Le Faubourg 5*
Number of rooms: 147
Official Description (provided by the hotel):
Located near Place de la Concorde and Place de la Concorde, this fashionable outpost is also a few steps away from the exclusive Faubourg Saint-Honoré, internationally renowned for its luxury boutiques. Inside this haven of tranquillity, 125 rooms are traditionally decorated whereas the 21 Suites and the "Couture" Apartment were designed in a contemporary spirit by the French designer Didier Gomez. The hotel featured a gourmet French restaurant and a charming landscaped terrace. ... more   less 
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Also Known As:
Sofitel Le Faubourg Hotel Paris
Sofitel Hotel Paris
Sofitel Hotel Le Faubourg
Sofitel Paris
Hotel Paris Sofitel
Paris Sofitel

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