This is a strange premise to submit a review, since we never got to stay at the hotel. We wanted to review the unbelievable service we received recently. Due to highly unusual circumstances (which were fully explained to us) we were unable to take our room at the hotel. We were informed of this situation by Eglantine Plumerand, front of house manager, who was highly concerned for our welfare. She organised another booking without delay at another hotel ( with our consent; the hotel were absolutely not to blame for this situation). We were met at the station by a member of Le Royal Monceau, called Yohanne. He escorted us to our new hotel, waited until we were happy, and left us with some very generous gifts. The hotel could not have been more concerned, despite being put under difficult circumstances by outside forces. So,no we haven't quite had the pleasure of sleeping at the hotel just yet, but I know we will soon if that is the way they treat their guests.
- Official Description (provided by the hotel):
- Just steps from the Champs Elysees and Arc de Triomphe, Le Royal Monceau - Raffles Paris is the most exciting 5-star luxury hotel in the City of Lights, combining Parisian Chic with relaxed sophistication. Imbued with the original spirit of the 1930s when it first opened, this contemporary masterpiece designed by Philippe Starck features 149 spacious rooms and suites, with three outstanding Presidential Suites, a 99-seat cinema theatre, an art gallery, an exclusive service of Art Concierge and a private art collection. The Spa My Blend by Clarins, 1,500 sqm of ethereal white paradise, offers the ultimate urban escape for complete relaxation and indulgence. With the longest swimming pool in a Paris hotel, personal trainers, a wide range of yoga and Pilates classes, a hammam, watsu basin and exclusive treatment rooms, this award-winning spa takes rejuvenation to another level. From the contemporary French authenticity of La Cuisine to the celebration of Italian regional food in Il Carpaccio, both awarded one Michelin star, dining at Le Royal Monceau - Raffles Paris' restaurants is a truly memorable experience. The desserts, all created by pastry superstar Pierre Herme, are the perfect finale to any meal. Colourful and wonderfully sophisticated, Le Royal Monceau - Raffles Paris is the epitome of Parisian vibrancy and elegance - a true one-off. ... more less
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- Also Known As:
- Le Royal Monceau-Raffles Paris Hotel Paris
- Royal Monceau Hotel
- Royal Monceau Paris
- Hotel Royal Monceau