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“A very good hotel” 4 of 5 stars
Review of Hotel Westminster

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Hotel Westminster
4.0 of 5 Hotel   |   13, rue de la Paix, 75002 Paris, France (Opéra)   |  
Hotel amenities
Ranked #282 of 1,794 hotels in Paris
New York City, New York
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“A very good hotel”
4 of 5 stars Reviewed yesterday NEW

This is a very good hotel in a superb location in Paris located between the Opera and the Tuileries. It serves as a meeting point for upscale canal trips and on those occasions the lobby can be crowded. But the rooms are fine and the staff works hard to make you happy. An expensive hotel, as every hotel of its class is in Paris, but it will be a good choice

Room Tip: Inside courtyard view for quiet
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Glen Mills, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

After a 7 day Tauck Bridges Tour with my 16 grandaughter we arrived in Paris tired and Hungary.
On check in we were up graded to a 2 room suite overlooking the courtyard. Beautiful flowers and trees.. Heaven. After a drink in the Bar (classic) we were taken to our suite. So comfy. We ordered room service which arrived exactly 20 min. after our call. Delicious. we settled in to lush bed linens ,two Tv and watched a couple of movies. The next day we woke up refreshed and down to the plentiful buffet. Out the door to explore the Louvre. Check out was easy. no problems. I'd go back with my husband. Great location, excellent service sooooo Fraench.

Room Tip: suite overlooking the court yard
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, Directeur général at Hotel Westminster, responded to this review, 6 days ago
Dear Guest,

Such a fantastic review of our hotel here on TripAdvisor!

Your kind words give us great joy. Our ambassadors take great pride in providing excellent service and I have shared your nice comment with all of them.

It would be wonderful for our ambassadors to have another opportunity to welcome you back.

Kind regards,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After twenty one hours flying from Sydney we were very happy with our choice of hotels in Paris. On a great street in a great area (Opera) we were able to visit the attractions we had planned with ease. Apart from the claustrophobic size lift with an opening door - unheard of in Australia - our room was simply delightful complete with a marble fireplace.

The staff were attentive and efficient and overall we had a wonderful stay there.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this review, 1 week ago
Dear Guest,

Such a fantastic review of our hotel here on TripAdvisor!

Your kind words give us great joy. Our ambassadors take great pride in providing excellent service and I have shared your nice comment with all of them.

It would be wonderful for our ambassadors to have another opportunity to welcome you back.

Kind regards,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

At first I was weary of the small lift and the age of the hotel. It was quickly overcome by the excellent way it was maitained and by the excellent service. The location is outstanding. and Nicolas the concierge was extremely friendly and helpful. I was there 13 to 15 June 2014.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this review, 3 weeks ago
Dear Guest,

Such a fantastic review of our hotel here on TripAdvisor!

Our ambassadors are truly passionate about their profession, they bring the hotel to life, a ray of sunshine to everyday life and place their considerable talents at the service of our guests.
On behalf of all ambassadors we hope to have the opportunity to welcome you back to our hotel in the future.

Kind regards,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
62 reviews 62 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed over Christmas and was delighted with the location, which is very central. The reception is very welcoming and glamorous, however the rooms were not as stylish as I had hoped. There appeared to be renovations taking place a few doors down from my room, which felt a little strange on Christmas day.
I ordered room service both evenings of my stay including Christmas night, as there wasn't much around, and on the first evening they forgot my main meal and just delivered dessert. The second room service also had a mix up.
It was rather disappointing as there were not many alternatives open, and also on Christmas Day, I would have thought extra effort would be made. I did mention this when checking out, and the desk staff were very apologetic and reduced the bill. So that did improve the situation to some extent.

  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this review, 3 weeks ago
Dear Guest,

Thank you very much for leaving a review of our hotel here on TripAdvisor.

Your constructive feedback regarding your experiences is much appreciated. As your feedback is considered as a valuable tool to ensure consistency in our usually high level service, we have shared your feedback with our ambassadors.

We appreciate your sharing, your concerns, and it’s our hope that you will give us the opportunity to better serve you in the near future

Kind regards,

Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Westminster Hotel for our Anniversary last year and had a fantastic time. Every one was great from the bell captain to the front desk. Service was awesome hotel is very secure and Central to everything and very nice restaurants around it. Will definitely be back in 2015!!

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this review, 3 weeks ago
Dear Guest,

We are honoured that, for your stay, you have taken the time to leave your review of our hotel here on TripAdvisor.
We are delighted to hear that you were satisfied with your stay, especially with our service quality, the staff, location and the comfort in the room. Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
We all look forward to welcoming you back next time you are in Paris

Kind regards,


Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2014

A wonderful place in the heart of Paris close to th famous Opera Garnier and beautiful shops. An environment where it is agreable to wander and look at Paris in all its diversity be it national or international.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuel T, General Manager at Hotel Westminster, responded to this review, 4 weeks ago
Dear Guest,

We are honoured that, for your stay, you have taken the time to leave your review of our hotel here on TripAdvisor.
We are delighted to hear that you were satisfied with your stay. Our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
We all look forward to welcoming you back next time you are in Paris

Kind regards,


Emmanuel Traoré
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Westminster

Address: 13, rue de la Paix, 75002 Paris, France
Location: France > Ile-de-France > Paris > Opéra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#29 Spa Hotel in Paris
#140 Luxury Hotel in Paris
#157 Business Hotel in Paris
#232 Family Hotel in Paris
#256 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Westminster 4*
Official Description (provided by the hotel):
An utterly sophisticated choice that is without equal among the luxury hotels of Paris; the Hôtel Westminster is considered by many to be the Crown Jewel of authentic, historical Paris hotels. Named after the Duke of Westminster, who resided in this sumptuous property in the 19th Century, the Hotel Westminster is a luxury hotel offering magnificent rooms and suites. The Hotel Westminster also boasts elegant meeting venues and one star Michelin dining, which have proven popular with major figures from the world of the arts, business and fashion, who have been guests of the hotel. ... more   less 
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Also Known As:
Westminster Hotel Paris

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