we stayed at this hotel for 3 night, the hotel was very clean and we had a great welcome. the staff were very help full and took our bags as we arrived before checkin and told us a few places to go and visit. the first day was great but during the first night the phone started ringing at 2am which got us up, it rang another 3 times during the night, which meant we didn't manage to get a good nights sleep. the following day we mentioned it to the reception and they didnt really seem bothered by it and just said it must have been a staff member making a mistake. really from this point our experience at the hotel was poor, staff members didnt really seem to care, when entering and leaving the hotel during the day we were not noticed, this made us feel like we shouldnt have been there! on our last day we arranged for reception to call a taxi to take us to airport. it was luck we were looking out for the taxi as the reception staff didnt inform us the taxi was waiting and had been for a while. overall the experience of the hotel was poor but it was due to the staff, the hotel itself was nice, rooms are small but there is nothing wrong with them. and the location is great close to shops and attractions, but i wouldnt stay there again due to the service!