I checked out of Hotel Duret earlier today with mixed feelings about my stay. The property was reasonably well located with the Champs Elysees just a short walk from the property. Based on my prior experiences at hotels in Paris, the rooms at Duret, although small, were slightly above average in size. The room itself was modern, clean and well-appointed as was the bathroom. If my review was based purely on the room and location, I would likely give this property four out of five stars.
Unfortunately, there were a few characteristics that really tainted my view of this property with the biggest being the terrible WI-FI. Wireless internet was included with the price of my room and I believe this is the case for all guests. This sounds good until you try to use it. The wireless was one step better than useless. For those that remember dial-up, this experience was easily just as slow. I was trying to access websites such as Delta.com or Google Maps only to find them either timing out or not loading properly. At a property that hosts so many international visitors one would think they would make this a priority. Most foreign tourists can't just pull out their smart phones and access their mobile network so wireless access is imperative. I would assume business travelers would also feel the same way. I had planned on advising the hotel staff of this issue at checkout, however, no one ever asked me how my stay was so I didn't bother. My final complaint regarding this property is in regards to the front desk staff. After a certain hour the front door is locked at your have to page the staff to open it for you. On one such occasion, I was promptly let in and walked up the stairs to my room. After I reached the first floor the staff member shouted up at me to ask me my room number. On another occasion, this time during the day when the door was unlocked, a different staff member asked me my room number as I walked in the door. On all other occasions, no one asked me anything. This may seem like a trivial matter, however, it is unprofessional to yell up a stairwell asking for this information. One could try to argue that thus verification served for security reasons, although, I have my doubts as anyone coming in could just spout of a random room number and that would suffice as no one ever asked for anything proving that I was actually a guest. Either way, the room verifications definitely felt more like I had to check in with mommy than it did anything else.
My verdict is to stay elsewhere if possible. There are other properties in the same area in the $200+ price range that provide clean, modern rooms with adequate WI-FI and without the room verifications.