I stayed there in November for one night and I was impressed by their service. I sent an email a few days before arriving to request a room located on the upper floors and possibly away from the lift. I got a positive answer very quickly after having sent my request.
My room was rather spacious. The furniture looked a little bit outdated but it was very comfortable, especially the mattress. Having worked late this evening, I ordered my dinner in the room: service was fast and food good. In the morning, I enjoyed the breakfast buffet, which is served in a nice room in the basement, looking like a cellar. There was a nice array of food to choose from.
The only drawback was that I could not leave the windows open during the night, due to the noise coming from the streets. It has to be said that the hotel is conveniently located close to Place de la Madeleine, which is very central but with a lot of traffic until late in the evening. However, I would definitely recommend this hotel and go back there next time I go to Paris.