We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Hotel in Paris, great Value.” 5 of 5 stars
Review of Shangri-La Hotel Paris

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Shangri-La Hotel Paris to your Saves list
Shangri-La Hotel Paris
5.0 of 5 Hotel   |   10, avenue d'Iena, 75116 Paris, France   |  
Hotel amenities
Ranked #43 of 1,793 Hotels in Paris
Tampa, Florida
Top Contributor
110 reviews 110 reviews
96 hotel reviews
Reviews in 63 cities Reviews in 63 cities
96 helpful votes 96 helpful votes
“Perfect Hotel in Paris, great Value.”
5 of 5 stars Reviewed August 21, 2013 via mobile

The location is great, the views are amazing, the service is amazing, and its all a perfect value when compared to other luxury hotels.
We chose the hotel based on TA reviews as well as the price and we are glad we did. The bustling is beautiful and our room was super spacious and comfortable with an amazing owe of the Eiffel Tower. Our balcony on the 5th floor ran along the back of the building and was furnished with 2 sets of comfortable tables and chairs.
The bathroom was very nice and the amenities were great. It had a view of the Eiffel Tower also. The closet was very nice and large although a bit dark.
Service was stellar from the moment we arrived and were taken up to our room to check-in until we left and were escorted all the way to our waiting car by the front desk agent.
Breakfast was delicious at the restaurant and through room service. We especially enjoyed the Rhubarb Vanilla spread as well as the Corsican Honey. The Truffled Eggs Benedict are also worth a mention as are the sugar crepes.
The concierge was very helpful and arranged a reservation for us at the Jules Verne restaurant in the Eiffel Tower. They also helped us with additional requests and kept us updated by phone while we were visiting the Louvre.
We did have snacks and drinks at the bar and thought they were a bit overpriced but yummy. That was the only meal other than breakfast which we had at the hotel.
The pool area was also nice and relaxing, great for unwinding after a busy day of sightseeing.
As mentioned earlier, we think this is the best vale for a luxury hotel in Paris and will try t again in the future and recommend it to friends and family. Will have to wait until the Crillon and Arita are remodeled to be able to compare with service and value.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 23, 2013
Dear faarias,

What a nice and wonderful review about your stay at Shangri-La Hotel, Paris. Starting by this kind of sentence "The location is great, the views are amazing, the service is amazing, and its all a perfect value when compared to other luxury hotels." could not make us happier!

We are also delighted to know that you choose Shangri-La Hotel, Paris thanks to TripAdvisor review and that you did not regret it. It is a pleasure to know that you found it "super spacious and comfortable with an amazing owe of the Eiffel Tower".
Service is also very important to us and we are very happy to read that our team was able to deliver a quality of service up to your expectation. About your culinary experience, it is a pleasure to know that you had a wonderful time in our restaurant La Bauhinia. We will inform our Executif Chef Philippe Labbé, our Pastry Chef François Perret and also all our employees about your nice review.

We would like to thank you again for those nice and detailed comments which will help our next potential guests but also all the TripAdvisor community to take a decision about their choice of hotel in Paris.

We look forward to welcoming you back soon.
Best Regards,

Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

470 reviews from our community

Traveler rating
    363
    64
    28
    12
    3
See reviews for
88
246
27
49
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 21, 2013

I took my partner away for his birthday and decided to push the boat out a bit and stay in the Shangri-La hotel. The room was 570euros but was well worth it and the location is just fantastic. From the second you walk through the grand gates to the hotel entrance you are wowed. The staff are some of the nicest I have ever come across and simply cannot do enough for you. We wanted to visit the Eiffel Tower but when I tried to arrange this with them direct before we flew I kept getting knocked back but the hotel staff sorted something out for us straight away and although we paid slightly more we skipped the 3hr long que and went straight up. We had dinner booked at a local restaurant (Senderen's - terrible experience!) and because the hotels chauffeur driven car was not in use they offered it to us, it was the little touches like this which just made the experience really special. I consider myself to have really high expectations and the staff at the Shangri - La exceeded them all. The room was spotless and although it was not the most luxurious room in the world it was still lovely, had a beautiful bathroom and was a good size for Paris. A highly recommended hotel and I cannot speak highly enough about our experience

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 23, 2013
Dear Gemma8850,

Be assured that we are also "wowed" by reading your nice review about your stay at Shangri-La Hotel, Paris : thank you! What a pleasure to know that you enjoyed your stay thanks to the location of the hotel and the service. It is a great compliment for all our employees. According to you, "the staff are some of the nicest I have ever come across". We are very happy that our staff made your Paris' experience easier and memorable.

We will be more than happy of welcoming you back very soon.

Best Regards,

Alain Borgers
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

This is a very nice luxury hotel with a truly Excellent Location. Easy walk to Eiffel Tower and lots of nearby bistro dining venues. This was our first time in this hotel and overall it was a very good experience. Be aware, their internet advertising is somewhat misleading, they post beautiful pictures of Eiffel Tower Views but some of them are not what they seem. The beautiful picture of a rooftop terrace is actually the terrace of their best suite and is not available to other guests. When we looked at the internet photos and saw that terrace we thought what a great place to have a cocktail or sit and enjoy the view but this turned out not to be the case. They do have a terrace for that but it is buried on a lower level of the hotel with Very Limited Partial Views of the Eiffel Tower. We did enjoy the hotel and especially the staff who were fantastic. The hotel is quite expensive for what you get but I guess that's the location premium kicking in. They do have views and they do have location, just the views aren't quite as good as they look on the net.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 23, 2013
Dear TucsonFishing,

We would like to thank you for your nice comment about your recent stay at Shangri-La Hotel, Paris. We are happy to know that you found the location of the hotel "excellent" and "easy walk to Eiffel Tower" but also "nearby bistro dining venues". We are also delighted that for your first time at Shangri-La Hotel, Paris, your overall experience was "very good", it is a nice compliment for all of our employees!

Nonetheless, we would like to apologize about the disappointment you may have had about our Eiffel Tower' views. Be reassured that we have taken into consideration your remarks would you visit us again in the near future.

We look forward to welcoming you back very soon.

Best Regards,
Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Top Contributor
59 reviews 59 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 20, 2013

Yes the hotel is expensive but it is one of the most attentive ones that I have ever been to. The service was great and the room was immaculate. I am a fairly critical person but I cannot find any flaws in the hotel. Everyone who served us was great!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 21, 2013
Dear doobeebaby,

What a great pleasure for us to read your nice comments about your stay at Shangri-La Hotel, Paris. We are more than happy to know that you enjoyed your room and the service. It is an honor to read that you "cannot find any flaws" in the hotel and we look forward to welcoming you back very soon!

Best Regards,
Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porthmadog, United Kingdom
1 review
5 of 5 stars Reviewed August 19, 2013

Great location close to the Eiffel Tower. Outstanding hotel and personal service. We (myself, my partner and my 4yr old son) booked a delux bedroom for a one night stay after spending a few busy days, nights in Disneyland. The room was elegant, spacious and very luxurious with beautiful decor. Truly comfortable and relaxing. The concierge and staff were wonderful, polite, helpful and attentive to our every need. If you can stay here, you won't regret it. My little boy loved the attention. We can't wait to come back. See you soon Shangri-La!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, August 21, 2013
Dear Phil,

We would like to thank you for your comments about your stay at Shangri-La Hotel, Paris. It is a real pleasure for all our employees to know that you enjoyed your room after your "busy days and nights at DisneyLand" and to know that it was "comfortable and relaxing".
It is also a pleasure to read that our team proposed you a high level of service by being "wonderful, polite, helpful and attentive".

We will share your comments with all employees and we will be more than happy to welcome you back very soon!

Best Regards,
Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida, Usa
1 review
5 of 5 stars Reviewed August 12, 2013

Shangri-La was nothing less than amazing. Service and facilities were outstanding and we were within walking distance from many attractions in Paris. The staff was accommodating in every way!!!!!!!!!!!!


  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Gérant at Shangri-La Hotel Paris, responded to this review, August 14, 2013
Dear Deby,

We would like to thank you about your comment concerning your stay at Shangri-La Hotel, Paris. We are delighted to know that you enjoyed the hotel, the service and the facilities. It's also a pleasure to know that you enjoyed the location of the hotel which is, indeed, very close to the Eiffel Tower, Champs-Elysées and Paris' main museums too!

We look forward to welcoming back you very soon.

Best Regards,

Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
5 of 5 stars Reviewed July 29, 2013

Fabulous and magnificent. Palace indeed from the very great location to the kindness of the staff. The atmosphere of the past centuries made the trip special for my daughter - she felt herself as a Princess and the hotel impressed her the most (even though we are traveling a lot and Burj Al Arab and Armani hotel in Burj Khalifa are quite ordinary for her :) THE DECORATION, GARDEN, VIEW OF EIFFEL TOWER, large swimming pool - all these make the hotel UNIQUE

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, July 30, 2013
Dear Kunslu S,
Many thanks for your really great comment about Shangri-La Hotel, Paris. We are delighted to learn that your daughter felt like a princess ! It s such an honour for us and we are really happy that you loved the location of the hotel, (indeed, very close to the Eiffel Tower, to the Champs Elysées and to Paris' main museums), the decoration and our new and full of light swimming pool.
We look forward to welcoming you back at the hotel very soon
Warm regards
Alain Borgers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Shangri-La Hotel Paris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Paris

Address: 10, avenue d'Iena, 75116 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 1,793 Hotels in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel Paris 5*
Number of rooms: 101
Official Description (provided by the hotel):
With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Priceline, Hotels.com, Despegar.com, Ctrip TA, Odigeo, Hotel.de, Jetsetter and Tingo so you can book your Shangri-La Hotel Paris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Shangri-La Hotel Paris, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.